Fun friendly and clear instructions for my welcome bonus...makes starting off a real pleasure ...customer service was very helpful when I had to use them.. Withdrawal was very quick... Lots to play... Ver mais
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Veja o que dizem as avaliações
Very efficient support, they will stay in touch with you on live chat till all is sorted. Very quick easy communication and problem solution. On top of all I mentioned I haven't expirience before suc... Ver mais
A empresa respondeu
Your website is not user friendly, I don’t like the filters and I don’t feel you can get a full list of games under each provider
I lost £400 in one day with hardly any wins and when I put bigger money on a number it would go time x50 and most of the time land right next to my number and i can tell its fixed even though its live... Ver mais
A empresa respondeu
Detalhes da empresa
- Casino e loja de apostas online
- Cassino
- Casa de Jogos
- Serviço de apostas
- Casa de apostas
- Vendedor online de apostas desportivas
Escrito pela empresa
Play at LeoVegas Casino anywhere you wish with the latest video slots and classic table games. Blackjack, roulette, baccarat and more, enter to find out more!
Informações de contato
Reino Unido
- support-gb@leovegas.com
- leovegas.co.uk
3,7
Bom
385 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rubbish
Rubbish. Keeps taking money from my bank and not applying it to the account. Happened 6 times for 10 each time.
Not good
20 de abril de 2026
Your website is not user friendly
Your website is not user friendly, I don’t like the filters and I don’t feel you can get a full list of games under each provider
21 de abril de 2026
Fun friendly and clear instructions for…
Fun friendly and clear instructions for my welcome bonus...makes starting off a real pleasure ...customer service was very helpful when I had to use them..
Withdrawal was very quick...
Lots to play in casino and live casino..
10 out of 10 for all round casino experience
17 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta de LeoVegas UK
Hello Ameer,
I'm very sorry to hear you feel this way. That is certainly not the experience we want for any of our players.
As a company fully licensed and regulated by the UK Gambling Commission, we are committed to fairness and transparency. We would appreciate the opportunity to look into what has happened. Please contact our customer service team directly so we can investigate your specific issue and work to resolve it for you.
Kind regards, LeoVegas
Needed help and the online chat person…
Needed help and the online chat person was great and resolved issue very quickly.
18 de abril de 2026
Resposta de LeoVegas UK
Hello Karen,
Thank you for the lovely feedback. We're delighted our team could help you so quickly. That's the level of service we always strive to provide.
Kind regards, LeoVegas
Resposta de LeoVegas UK
Dear Joshua,
We acknowledge the positive feedback regarding our platform's ease of use and great odds. We are pleased to hear that customers are finding the experience straightforward and our odds competitive. We are committed to maintaining a user-friendly platform with strong odds across a wide range of markets.
Kind Regards,
LeoVegas.
Great games good rewards
16 de abril de 2026
Resposta de LeoVegas UK
Hi there Lynn,
Thank you for your feedback.
We understand that great games and good rewards are crucial for an enjoyable and satisfying experience.
We are committed to continuously expanding our selection and enhancing our offerings to ensure your continued satisfaction.
Regards
The LeoVegas Team
Resposta de LeoVegas UK
Hi there Dorian,
Thank you for your feedback.
We are absolutely delighted to hear you enjoyed playing with us, as providing an engaging and fun experience is our top priority.
We are committed to continuously enhancing our platform and games to ensure your continued satisfaction.
Regards
The LeoVegas Team
Just wanted to gamble £50
Just wanted to gamble £50. Did not find the games I was looking for so tried what was available and got a big win
10 de abril de 2026
Resposta de LeoVegas UK
Dear Antonio,
We acknowledge the feedback regarding the game selection and the subsequent big win. We are pleased to hear that trying an alternative game led to an enjoyable and successful experience. We are committed to continuing to offer a wide and diverse selection of games with the potential for exciting results.
Kind Regards,
LeoVegas.
Not good at all
9 de abril de 2026
Resposta de LeoVegas UK
Hey there,
We have noted the comments indicating a negative experience. We recognise that this is a disappointing outcome. We strive to provide a positive service for all our customers and would encourage you to contact our support team if there are particular issues you wish to discuss.
Kind Regards,
LeoVegas.
Resposta de LeoVegas UK
Dear Yisak,
We have noted the kind comments about our service being convenient. It is rewarding to know that our platform provides a user-friendly experience. We will continue to work hard to deliver a reliable and accessible service for all our customers.
Kind Regards,
LeoVegas.
Resposta de LeoVegas UK
Hey there,
We have noted your kind comments about our great site and efficient withdrawals. It is very encouraging to know that you are enjoying your experience. We will continue to work hard to provide an excellent and reliable service for everyone.
Kind Regards,
LeoVegas.
Resposta de LeoVegas UK
Hi there Mark,
Thank you for your feedback.
We understand that fast payment is crucial for a satisfying gaming experience.
We are committed to continuously delivering this high standard to ensure your continued satisfaction.
Regards
The LeoVegas Team
Resposta de LeoVegas UK
Hi Matthew,
That's wonderful to hear!
We're delighted you're enjoying our wide selection of games and our fast withdrawal times. Providing a top-tier experience for our players is always our main goal. Thank you for the great feedback.
Kind regards, LeoVegas
Resposta de LeoVegas UK
Hi Darren,
I'm very sorry to hear you're having a frustrating experience. That is certainly not the standard we aim for.
Regarding payouts, please contact our support team via Live Chat. They can securely access your account and provide a specific update on your withdrawal status.
For game crashes, please be assured that your stake is always protected. The game round will complete on the server, and any winnings will be automatically added to your balance. Trying to clear your browser's cache or reinstalling the app often helps with stability.
We are here to help get this sorted for you.
Kind regards, LeoVegas
Resposta de LeoVegas UK
Hi there Leon,
Thank you for your feedback.
We understand that decent games and easy banking are crucial for a satisfying and seamless gaming experience.
We are committed to continuously enhancing our game selection and optimising our banking processes to ensure your continued satisfaction.
Regards
The LeoVegas Team
I lost £400 in one day with hardly any…
I lost £400 in one day with hardly any wins and when I put bigger money on a number it would go time x50 and most of the time land right next to my number and i can tell its fixed even though its live its a complete rip off. It's not an experience I ever want to go through again as I could tell it was fixed more than I thought would be possible.
27 de março de 2026
Resposta de LeoVegas UK
Hi there Jack,
Thank you for your deeply concerning feedback regarding your significant losses and the serious accusation that our live roulette game is fixed.
We understand your immense frustration and disappointment at feeling you've been ripped off and that your experience was unfairly predetermined.
We are committed to providing a transparent and fair gaming environment, with all live games strictly regulated and audited; we will thoroughly investigate your specific game sessions to address your concerns.
Regards
The LeoVegas Team
Resposta de LeoVegas UK
Hi there Rasa,
Thank you for your enthusiastic feedback!
We are absolutely delighted to hear you've had a 'Very Very good' experience with us, as delivering service excellence is our top priority.
We are committed to continuously upholding this high standard and ensuring every interaction with us is just as brilliant.
Regards
The LeoVegas Team
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