John was extremely helpful as I had several items needed attention. He was patient, explaining new technology to me and was able to solve my issues. Highly recommend.
A empresa respondeu
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Veja o que dizem as avaliações
Hi , after 3 visits , some minor problems were fixed , but still have serious issues , sent message to contact me , but still no reply.
A empresa respondeu
John is able to explain and remedy PC problems with language that most semi illiterate computer users can understand. John has always fixed problems at home visit. And always a phone call away if we h... Ver mais
A empresa respondeu
John did a terrific job fixing our email problem today. It was so bad that I had been missing emails for a while as it turned out. It is now all fixed up and working excellently and difficult fix to m... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviços e Manutenção de Computadores
- Assistência Técnica de Informática
- Serviço de Segurança de Computadores
- Serviço de informática
- Web Designer
Escrito pela empresa
Lewis Computech is a registered Australian IT and Computer Support company servicing Brisbane and Melbourne Metro Region. We provide reliable and expert onsite and remote IT services on a variety of technology platforms for Home and Business clients. Our local IT specialist are highly qualified and professionally trained. Our onsite technical services comes with a 14-day work guarantee.
Informações de contato
7 Spencer Way, 4125, Park Ridge, Austrália
- 07 3040 1619
- helpdesk@lewiscomputech.com
- lewiscomputech.com
Resposta da Lewis Computech
We appreciate your feedback and trust in our service, Tom. Thanks for your time to put up this great review and for the opportunity to be of service. We will strive to keep up the good work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech
great job very happy
6 de janeiro de 2024
Resposta da Lewis Computech
Thank you very much Bruce for your great feedback. We appreciate your time for the review and glad you were very happy with our service. We will strive to keep up the good work and professionalism.
Kind Regards,
Lewis Computech Team.
Great guy / and service / I would…
Great guy / and service / I would definitely recommend his services and expertise.
3 de janeiro de 2024
Resposta da Lewis Computech
Thank you very much Hutch for your great feedback. We appreciate your time to submit a review and glad you were happy with our service and expertise. We will strive to keep up the good work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
Great service for people who aren’t tech savvy
Ola was very good with explaining everything we needed to know while upgrading out new laptop .
28 de dezembro de 2023
Resposta da Lewis Computech
We appreciate your feedback Vita and glad to learn of your overall great experience about our tech specialist and service. We will strive to keep up the good work and professionalism.
Thank you once again for your business with us and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
Friendly, helpful and computer running better than ever
John was very friendly and easy to work with.
4 de dezembro de 2023
Resposta da Lewis Computech
Thanks a bunch Liam for the awesome review. We kindly appreciate you and pleased to learn of your overall experience with our services. We will endeavour to keep up the great work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
great service lovely man
15 de dezembro de 2023
Resposta da Lewis Computech
Thank you Caryl for your kind feedback. We appreciate the great review and opportunity to be of service. We will strive to keep up the service standard and professionalism.
Thank you once again for your business with us and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
Ola went out of his way to get the job…
Ola went out of his way to get the job done. In the end the drive needed replacing. He took the laptop home repaired it saved my data to the new drive and returned it in a few days.
Very happy with the results
12 de dezembro de 2023
Resposta da Lewis Computech
Thank you very much Frank for this great review. We humbly appreciate and over the moon to learn of your happy experience with our services. We will endeavour to keep up the great work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
A1 experience
ola was a very nice and friendly technician
his knowledge and skills were perfect
he did everything that we requested
would not hesitate recomending your services
2 de dezembro de 2023
Avaliação não solicitada
Resposta da Lewis Computech
Thank you kindly Stephen for this awesome review. We humbly appreciate your time and pleased again to learn of your overall nice experience with our services. We will endeavour to keep up the great work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team
Very helpful
25 de novembro de 2023
Resposta da Lewis Computech
Thank you Barry for the feedback. We appreciate the great review and opportunity to be of service. We will strive to keep up the good service and professionalism.
Kind Regards,
Lewis Computech Team.
A total RESET of my total electronic system and increasing my
It was an absolute pleasure to sit Beside a Person and watch your experience with computer programme's while linking to 2 other computers Apple IPAD and Apple PHONE to carry the same data while typing only ONCE on a desktop unit and on completion of that Particular one effort it was visible in a very short space of time on the laptop and Telephone. This process was also repeated on every incoming data via emails etc
23 de novembro de 2023
Resposta da Lewis Computech
Thank you kindly Allan for the awesome review. We humbly appreciate your time and pleased to learn of your overall beautiful experience with our services. We will endeavour to keep up the great work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team
My laptop finally works great!
8 de novembro de 2023
Resposta da Lewis Computech
We appreciate your time and feedback Cynthia. Glad to learn that you are happy with our technical service. We look forward to working with you again in the future. Thank you for your business with us.
Kind Regards,
Lewis Computech Team.
Hi , please contact me.
Hi , after 3 visits , some minor problems were fixed , but still have serious issues , sent message to contact me , but still no reply.
14 de setembro de 2023
Avaliação não solicitada
Resposta da Lewis Computech
We are very concerned about your review and low rating Rod, as we pride ourselves on professional customer interaction and delivery of quality products and services.
Our team work really hard to deliver a quality service to all our customers and we take all feedback very seriously.
We have opened an internal review to investigate your last job. The only job Lewis Computech have completed for you onsite and invoiced was over 4 months ago, precisely on 6th July, 2023. There is no job booking or invoice that indicates 3 visits as you claimed. You also mentioned that you have sent us a message to contact you, but i'm afraid we did not receive any email from you. Our website (lewiscomputech.com) has all our contact info displayed via 03 9010 5659 or helpdesk@lewiscomputech.com
However, one of our friendly team member will contact you tomorrow morning to resolve this matter and hopefully overturn this dissapointing review to a great one. Thanks
Kind Regards,
Lewis Computech Team
Great expertise and customer service.
25 de outubro de 2023
Resposta da Lewis Computech
Thank you Sue for your feedback. We appreciate the great review and opportunity to be of service. We will strive to keep up the good service and professionalism.
Kind Regards,
Lewis Computech Team.
Skeptical but pleasantly surprised!
Amazing knowledge and great communication. Talked me through everything. Tried another well known computer company first and was let down. Would recommend this company to anyone.
27 de outubro de 2023
Resposta da Lewis Computech
Thank you very much Tania for your great review. We appreciate your time to submit this feedback and we are over the moon to learn of your happy experience with our services. We will strive to keep up the good work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
I recommend Lewis computech any day.
I recommend Lewis computech any day.
They go over and beyond in communication and service delivery. Amazing work.
7 de setembro de 2023
Avaliação não solicitada
Resposta da Lewis Computech
Thank you very much Olaolu for your feedback. We are over the moon that you love our work to rebuild and design your website. We will strive to keep up the good work and professionalism.
Thank you once again for your business with us and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
Did not achieve what i thought.
8 de agosto de 2023
Resposta da Lewis Computech
We are concerned and very disappointed to read your comment and get such a low rating from you Randall, as we pride ourselves on professional customer interactions, transparency, integrity and deliver quality products and services.
Our team work really hard to deliver a quality service to all customers and we take all feedback very seriously.
We assessed and diagnosed your two hardware devices thoroughly onsite. One has a dead motherboard and need to be replaced and the other one has a corrupt windows image that requires formatting and OS re-installation, but you declined to proceed with the repair solution that we recommended due to financial concerns.
This should not be seen as our shortcoming and our team does not deserve such low rating for our hardwork, even when its not the outcome you expect.
Thank you,
Lewis Computech.
The young lad who did the job was very…
The young lad who did the job was very polite and well at what he did he explained what he did with the computer and lined up the printer but now I cannot print any bank receipts and other things.
24 de agosto de 2023
Resposta da Lewis Computech
Hi David,
Thank you for your review and we're delighted we could resolve your issues. Our team work really hard to deliver a quality service to all customers and we take all feedback very seriously.
As a result of the later part of your comments, there might have been a misunderstanding because all our jobs are covered under our standard 14-day work guarantee, as such we are more than happy to contact you soon to further investigate and rectify the issue with your printing. Perhaps, its a minor procedural error.
Should you wish to discuss this further please feel free to contact me on 03 9010 5659
Kind Regards,
Lewis Computech Team
If you live in Logan Qld
John Alewi had helped my uncle, a seasoned businessman and keen fan of quality service. Mike was impressed and recommended John to all he knew. I had no hesitation in calling John, who was skilled, prompt and hugely helpful.
14 de julho de 2023
Resposta da Lewis Computech
Thank you very much Roger for the awesome review. We humbly appreciate your time and pleased to learn of your overall beautiful experience with our services. We will endeavour to keep up the great work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
John is able to explain and remedy PC…
John is able to explain and remedy PC problems with language that most semi illiterate computer users can understand. John has always fixed problems at home visit. And always a phone call away if we have any issues. Pricing is excellent compared to others. John is always courteous. I have recommended John to all my friends. Thankyou.
10 de junho de 2023
Avaliação não solicitada
Resposta da Lewis Computech
We sincerely appreciate your time and review Con. Thank you very much for the referrals and we are glad to learn our clients had a very good experience with our services. We look forward to working with you again in the future. Once again, thank you for your business with us.
Kind Regards,
Lewis Computech Team.
Exceptional Service
Good to deal with as they knew exactly what my problems were and how to efficiently solve it.
29 de junho de 2023
Resposta da Lewis Computech
Thank you very much Edwin for your great feedback. We appreciate your time for the review and glad you were happy with our service. We will strive to keep up the good work and professionalism.
Thank you once again for your business and do not hesitate to contact us for technical support in the future.
Kind Regards,
Lewis Computech Team.
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