Licenseplace Avaliações 

588
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Initially I couldn't upload and get the software I bought to work. I was using an older PC so the updates didn't connect properly. I thought I had lost my chance to get the software uploaded and not b... Ver mais

Avaliado com 5 de um total de 5 estrelas

I initially had some issues with my download of Lightroom and contacted Licenseplace's general help desk through their website. Harry contacted me within a few hours on the same day and we were back a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I initially struggled with my own download and sought assistance from licenseplace. Harry came to my rescue and undertook the complete process from fresh install, licensing and ultimately ensuring my... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a problem as I downloaded Office 2019 instead of Office 2024. I emailed Licenseplace and Harry very kindly reissued the correct package and gave me detailed step by step instruction on how to inst... Ver mais

4,6

Excelente

O TrustScore é 4.5 de um total de 5

588 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 43% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(588)

588 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Online assistance

Had problems getting the licence to activate on Autocad 2016 software.
The agent helped very quickly and efficiently and got me up and running in no time at all
Highly recommended

5 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Harry, the IT engineer

The IT engineer, Harry, was extremely helpful. I had an issue with installation due to old 'fragments' of AutoCAD installation. Harry took control of my PC and worked for almost 2 hours to rectify the problem - eventually installing a later version of AutoCAD than I had paid for.

4 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First ordered Adobe Indesign 2months…

First ordered Adobe Indesign 2months ago.Excellent & professional company to work with. Prompt service from Henri, installed Adobe Photoshop & Adobe Illustrator.
All softwares were installed by Henri. Thank you, greatly appreciated. Once all software are installed he checked then on my computer and all worked excellent.

2 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and great value

This was very good value, so much so that I was sceptical. I then had trouble installing it and was concerned to give the company remote access to my computer. Harry was very helpful, calling me on a Saturday to try to sort it out, and then again a few days later once a file had been updated. The service could not be better.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Used this company for the first time…

Used this company for the first time the other day and was really confused with instructions and setup. I emailed and got a response straight away, set up a date for them to call and help do it for me, date come and was on the pohone fpr 30 mins while they helped me complete it. Nice guy ,quick and responsive , easy peasy. Definitley recommend

29 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Installation of AutoCAD 2027…

Installation of AutoCAD 2027 complicated but solved.
I am not sure mere mortals can do this without the excellent help of the IT guys at LicensePlace who gave me a slot the next day, took over my computer (after some soul-searching and checking Trustpilot reviews) and sorted out the issues. It was all about in-built protection which is more complicated that simply turning off the firewall (which they reinstated after). However, they did it and I can crack on. Thank you.

29 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I had some difficulties getting the…

I had some difficulties getting the software to install so I set up an online session with them. My engineer, Harry, was very professional and had the system working properly within about 30 minutes. First class support!

29 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product and service!

The setup and support service was truly excellent and we were setup and working in less than an hour after starting the configuration.
Very friendly engineer with a good understanding of the software. True value for money.

28 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had issues loading Autocad 26 that I…

Had issues loading Autocad 26 that I purchased through Wowcher. Harry from the helpdesk was superhelpful and got it sort. set up an appointment for the next day and he called and sorted it out. Pleasant, polite, honest and allayed all my anxiety of giving remote access to my computer. Great service. Will definitely be buying more products from this company in the future.

26 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Can't recommend, possible security and legal ramifications

Purchased via a well known UK group buying site.

Downloaded easily enough from a generic link in the email, which also included some basic and easy to follow instructions and a document containing my licence key. Quite an easy experience actually.

However, at no point did the software ask for my freshly purchased licence number or any other credentials. The download link was completely generic - no indication that it was customised to me or preloaded the licence key in it. The instructions likewise just say "download, install, and it will work".

And yet, even without a licence key the software does work. All common sense says it shouldn't, especially given it is an Adobe product, but it does...

There was also the issue of the install only working with anti-virus software disabled, which other people have experienced, and is also noted in the instructions. I did try to install without disabling first and did indeed receive a warning. False positives are possible, but coupled with the weird licence situation I am sceptical.

Forced to conclude that the software is counterfeit or pirated. At best, I have not bought a "license" (which is what they advertise), just a copy of the software that works on my machine.

Edit.
Following on from their pretty gaslighty reply, I have sent the license information to Adobe for confirmation. Since they seemed so upset that I haven't, once I get confirmation I will publish any evidence.

26 de junho de 2026
Avaliação não solicitada
logotipo da Licenseplace

Resposta da Licenseplace

Thank you for your review.

We strongly disagree with the conclusions drawn in your review and feel important context is missing.

First, the fact that the software does not ask you to manually enter a licence key does not indicate piracy or counterfeit software.

The product supplied is a refurbished volume licence deployment. Unlike standard retail licences, these installations do not always require manual key entry during installation, as activation can be embedded within the deployment method itself. This is normal for certain enterprise and volume licensing environments.

Second, your conclusion that the software is “counterfeit or pirated” is a serious allegation, yet no objective technical evidence has been provided to support that claim.

At no point have you provided:

a forensic malware analysis
evidence of unauthorised system modification
confirmation from Adobe that the supplied licence is invalid
technical logs proving unlawful software behaviour

Your conclusion is therefore based on personal suspicion rather than factual evidence.

Regarding antivirus warnings: false positives are a well-known industry-wide issue, particularly with enterprise deployment tools, activation components, installers, and compressed installation packages. Antivirus detection alone does not establish malware or illegality.

You also acknowledge that the software downloaded successfully, installed successfully, and functions correctly.

That directly contradicts the claim that the product is non-functional or fraudulent.

We understand that refurbished software licensing models may differ from mainstream retail consumer expectations, and we appreciate that this can raise questions. For that reason, we provide installation guides, live support, email support, and remote assistance for customers requiring additional technical help.

We stand by the legitimacy of the product supplied and reject unsupported allegations of piracy or counterfeit software.

Kind regards,
Licenseplace

Edit and update:

We reject your latest allegations and must correct several misleading statements.

First, disagreeing with your assumptions and asking for objective technical evidence is not “gaslighting.” It is standard dispute resolution.

You publicly concluded that the software is counterfeit or pirated without first contacting us for technical support or allowing any meaningful technical investigation.

Second, contacting Adobe does not automatically prove illegality or counterfeit software.

Adobe support operates within Adobe’s own commercial licensing framework and routinely does not support, validate, or provide assistance for secondary-market, enterprise, volume, or refurbished licence environments. A statement that Adobe does not recognise or support a licence through its retail channels is not equivalent to proof of piracy or illegality.

Third, your review continues to present speculation as fact.

You have still provided no:

forensic malware analysis
technical invalidation report
licence verification report
evidence that the supplied software is non-functional

Instead, you rely on assumptions based on installation method and antivirus warnings, both of which can occur in legitimate enterprise deployment environments.

We remain willing to review any objective technical evidence should you obtain it.

Until such evidence exists, your allegations remain unsupported.

Kind regards
Licenseplace

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