Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see sl... Ver mais
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Veja o que dizem as avaliações
I have been using the total cream for years. It seems to work fairly well. I haven’t found anything better! Subscription is hard or impossible to manage online, but calling customer service is easy an... Ver mais
A empresa respondeu
i ordered the tanning oil, which does not seem to be working). It is not clear that when you order and get a 25% discount you are automatically signed up for the subscription. the only way to cancel i... Ver mais
A empresa respondeu
I bought Lifecell all in one anti ageing cream. The product itself was ok it wasn’t miraculous but it did leave my skin looking and feeling good. This stuff was expensive. I think I was paying ( it wa... Ver mais
A empresa respondeu
Detalhes da empresa
- Clínica de Dermatologia
- Fornecedor de Produtos de Beleza
- Fábrica de Cosméticos
- Loja de Cosméticos
- Centro de Saúde e Beleza
Escrito pela empresa
Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.
Informações de contato
701 N Federal Hwy, 33009, Hallandale Beach, Estados Unidos
- 1-866-977-1412
- supervisor@lifecellskincare.com
- lifecellskin.com
2,9
Bom
140 avaliações
Respondeu a 96% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've been using lifecell for years !!
I've been using lifecell for years, I love it and would recommend it to all my friends, this is my first recommendation to any product I normally do not recommend a product but I've stuck with this for at least 10 years,so I'm very happy with it, you should try it,give it at least 6 weeks to work properly,hope this was helpful 😊
16 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hello David, thank you so much for your amazing feedback and for being a loyal customer for over 10 years!
We’re truly honored to be a product you trust and recommend—that means more to us than we can say.
It’s great advice to give it time, and we’re so happy you’ve had such a positive experience.
We really appreciate your support!
LifeCell Customer Support Team
Resposta de LifeCell Skin
Thank you so much for your kind words!
We’re thrilled to hear you’re enjoying both the product and the service.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Resposta de LifeCell Skin
Hi Jon, thank you so much for your kind feedback!
We’re so glad to hear Chantelle provided you with a great experience—she’ll be happy to hear this.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Why I love LifeCell
I have been ordering from LifeCell for the last 3 years. The anti aging cream is something that I look forward to applying daily. Not only does it take away my under eye bags and lessens lines, it feels so luxurious. Also, I love the anti aging collagen...This company packages their products nicely with a thank you note and it all makes me feel special.
15 de abril de 2025
Avaliação não solicitada
Resposta de LifeCell Skin
Thank you so much for your kind words Barbara and for being a loyal customer for the past 3 years!
We’re thrilled to hear how much you enjoy the anti-aging cream and the complex Supplement, and how it’s part of your daily routine.
It means a lot to us that the packaging and little details help make your experience feel special—that’s exactly what we aim for.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Happy with my purchases!
Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see slight improvement but only been using it a few weeks so I’ll wait 30-60 days to be sure. I absolutely love the body butter. It’s expensive, bet I don’t use any other products.
15 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hi Laurie, thank you so much for your thoughtful feedback!
We’re so glad to hear you’ve had a great experience with our customer service and are enjoying the teeth Serum and body butter.
It’s great that you’re giving the anti-aging cream and fading serum time—results can continue to improve with consistent use.
We truly appreciate your support and are here if you need anything along the way!
LifeCell Customer Support Team
Excellent Product, Excellent Customer Service( Melissa)
Melissa the Rep that helped me is awesome. She is so fast at response I think she's a robot. Very helpful answers any questions you can think up
The tan drops are unbelievable no smell no orange or funky colors and the tan lasts.
I'm trying another product but don't hesitate to contact her
15 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Thank you so much for your wonderful feedback!
We’re so glad to hear Melissa assisted you quickly—she’ll love hearing this.
It’s great to know you’re enjoying the tan drops and the natural-looking results.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Love the simplicity of using one …
Love the simplicity of using one product. Customer service is easy to work with and very accomodating.
15 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hi Debra, thank you so much for your kind feedback!
We’re glad you enjoy the simplicity of using one product—that’s exactly what we aim for.
It’s also great to hear our customer service team has been easy to work with and accommodating.
We truly appreciate your support!
LifeCell Customer Support Team
Great Product and Great Customer Service
So I just want to say how much I love the neck cream and lip plumper! I love a lot of the products but those are my two favorites! The overnight mask is great too! I would also say that the customer service is absolutely amazing, I've never seen anything like it! Zoey is the BEST! If I ever want to pause or change my subscription to something else I literally just text her and she takes care of it. There is nothing better than being able to just text a real person and they just change and do whatever you need. Zoey is awesome and I love this brand! Happy with everything!❤️
14 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Thank you so much for your amazing feedback Jordan—we absolutely love hearing this!
We’re so happy you’re enjoying the neck cream, lip plumper, and overnight mask—those are definitely favorites!
It’s especially wonderful to hear how helpful Zoey has been—we’ll be sure to share your kind words with her.
We truly appreciate your support and are so glad you’re happy with both the products and service!
LifeCell Customer Support Team
I have been using the total cream for…
I have been using the total cream for years. It seems to work fairly well. I haven’t found anything better! Subscription is hard or impossible to manage online, but calling customer service is easy and a real person answers. No problems managing subscription by phone.
14 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hello Vicki, thank you so much for your continued support and for sharing your experience!
We’re glad to hear you’ve been enjoying the product over the years and that our team has been easy to reach and helpful.
We appreciate your feedback about managing subscriptions online and will definitely take that into consideration as we continue to improve.
If you ever need anything, we’re always here to help.
LifeCell Customer Support Team
Melissa took good care of me
Melissa took good care of me , with an issue of not receiving my order , due to being sent to an in complete address .
I have used the all in one cream for 15 years, & I love the product . It is a bit pricey , but if you use sparingly, it can last 2 months!
14 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hello Coleen, thank you so much for your kind feedback!
We’re glad Melissa was able to assist you and get everything sorted out—that’s exactly the experience we aim to provide.
It’s wonderful to hear you’ve been using the product for 15 years and still love it—that truly means a lot to us!
We appreciate your support, and if you ever need anything, we’re always here to help.
LifeCell Customer Support Team
Deceptive subcription polies.
i ordered the tanning oil, which does not seem to be working). It is not clear that when you order and get a 25% discount you are automatically signed up for the subscription. the only way to cancel is to call the customer service number. It is 866-977-1412. I called to check and sure enough they had signed me up. They did cancel. The chat is a bot and has a very limited scope of what it can help with although it did give me the customer service number. Lots of sketchy companies out there so buyer beware.
14 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hello Jenna, thank you for your feedback—we’re sorry to hear that your experience felt unclear or frustrating.
We’d like to clarify that the 25% discount is part of a 30-day subscription option, which is presented during checkout. We also offer a one-time purchase option at a different price for customers who prefer not to enroll in a subscription.
We’re glad to hear our team was able to assist you with canceling, and we’re always here to help. You can reach us by phone at 1-866-977-1412 (Mon–Fri, 9am–5pm EST), or by email at support@lifecellskincare.com.
We’d also be happy to take a closer look at your account—please feel free to email us at supervisor@lifecellskincare.com with your details.
LifeCell Customer Support Team
LifeCell skin care
I have been using LifeCell total skin care for years. It is a remarkable product!
Customer service is great as well
13 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hello Vicki, thank you so much for your continued support and kind words!
We’re thrilled to hear you’ve been enjoying LifeCell for years and that our team has provided great service.
It truly means a lot to us, and we’re always here if you need anything.
LifeCell Customer Support Team
Customer service was very helpful
Customer service was very helpful. They provided the opportunity either cancel my auto ship or change the frequency. I have been using LifeCell products for a couple months now and feel like it’s a good product and a good value.
13 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hello Randy, thank you so much for your kind feedback!
We’re really glad to hear our team was able to help and that you’re enjoying the flexibility with your subscription.
It’s great to know you’re seeing value in the products—we truly appreciate your support.
If you ever need anything, feel free to reach out to us at supervisor@lifecellskincare.com.
LifeCell Customer Support Team
Baby hairs are back!!
Baby hairs are back!!! I started losing my edges after my 2nd child and they never came back. I started using Lifecell Hair Restoration System shampoo and conditioner plus the 5% Minoxidil about a month ago and holly crap, my hair is feeling much fuller already and my edges aren't running away anymore. In all seriousness, I would recommend this to anyone having postpartum hair loss or any hair lose issues! Thank you Jessica for showing me this product.
3 de março de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hi Sherly, thank you so much for sharing this—we’re so happy to hear about your results!
Postpartum hair loss can be really challenging, so it’s amazing to hear your hair is feeling fuller and your edges are coming back. We truly appreciate your recommendation.
Always kind
Always kind, always helpful. Never an issue with customer service. I have been a customer for several years and will continue to do so.
10 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
What a wonderful review to receive — thank you so much! Loyal customers like you are truly the heart of everything we do at LifeCell, and knowing you have been with us for several years means the world to our entire team. That kind of trust is something we never take for granted.
We are so glad our customer service team has consistently delivered the experience you deserve — kind, helpful, and always there when you need us. We will make sure the team hears this!
Here's to many more years together and to your skin continuing to look and feel its very best. Thank you for being such an incredible part of the LifeCell family!
The LifeCell Skin Team
Always super responsive
Always super responsive, kind and accommodating. Love their BB cream and have used for years.
10 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hi Maura,
Thank you so much for this lovely review — it genuinely put a smile on our faces!
We are so happy to hear you have been loving our BB Cream for years — it is such a fan favorite and knowing it has earned a place in your routine means everything to us.
We will always strive to be responsive, kind, and accommodating for every customer, and your kind words are a wonderful reminder of why we love what we do. Our team will be so pleased to hear this!
Thank you for your continued loyalty — we truly appreciate you being part of the LifeCell family and look forward to keeping your skin glowing for many more years to come!
The LifeCell Skin Team
Chantelle is professional
Chantelle is professional, friendly, and reply's immediately, It was a pleasure working with her.
10 de abril de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hi Cherie,
Thank you so much for this wonderful review — we absolutely love hearing this!
Chantelle is a fantastic member of our team and we are so glad she was able to make your experience such a positive one. Professional, friendly, and quick to respond — that is exactly the standard we hold ourselves to and it is so rewarding to hear it recognized.
We will absolutely pass your kind words on to Chantelle — she will be thrilled!
Thank you for taking the time to share your experience. We look forward to continuing to serve you!
The LifeCell Skin Team
I ordered the anti aging treatment and…
I ordered the anti aging treatment and love it. I called and spoke with a representative on the phone who helped me change my shipping intervals so it didn’t come so often and she was so nice. This company was really easy to deal with, unlike most where you can’t get a real person on the phone who speaks english.
26 de março de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hi Alica,
This absolutely made our day — thank you so much for sharing such a wonderful experience!
We are thrilled to hear you are loving the anti-aging treatment and that our team was able to help you adjust your shipping intervals so easily. That is exactly the kind of flexible, no-fuss service we strive to offer every customer.
Your kind words about our phone representative truly mean the world to us — we will make sure she hears this! Having real people available who genuinely care about our customers is something we are very proud of and work hard to maintain.
Thank you for taking the time to leave this review and for being such a valued LifeCell customer. We can't wait for you to keep seeing amazing results!
The LifeCell Skin Team
I bought Lifecell all in one anti…
I bought Lifecell all in one anti ageing cream. The product itself was ok it wasn’t miraculous but it did leave my skin looking and feeling good. This stuff was expensive. I think I was paying ( it was awhile ago) I want to say 130$ . I got caught up in the subscription loop but managed to get that stopped. I eventually canceled it all together because I found the exact same cream at WALMART of all places. This bougie cream is at Walmart for 40 bucks. Gosh! You really need to research thoroughly before buying anything.
15 de maio de 2025
Avaliação não solicitada
Resposta de LifeCell Skin
Hi Rob,
Thank you for your review, and we're glad to hear the product left your skin looking and feeling good — that's exactly what LifeCell is formulated to do!
We do want to flag something important: LifeCell All-in-One Anti-Aging Cream is NOT sold at Walmart or any other third-party retail stores. We are the sole authorized seller of genuine LifeCell products.
What you found at Walmart is most likely a counterfeit or copycat product using our branding — unfortunately a growing problem we are actively working to combat. We strongly encourage anyone who spots "LifeCell" in a retail store to report it to us, as it is not authentic.
Authentic LifeCell delivers real, clinically-backed results precisely because of our proprietary formulation — something counterfeit versions cannot replicate.
As a thank-you for bringing this to our attention, we'd love to offer you a verified bottle of genuine LifeCell All-in-One Anti-Aging Cream at a special price of $94.50 — so you can experience the real difference firsthand.
Please reach out to us at Jessica@lifecellskincare.com to claim this offer.
The LifeCell Skin Team
Bad behavior by the makers
I've bought their GLOW tanning product several times. Works great when it arrives, but now i've learned it expires in a few months and they never said a word. Nowhere did it say "use by..." or "expires on ..." It was $89 for 1 ounce and 3/4 of it is now wasted. AND THEY REFUSE TO REPLACE IT OR MAKE A REFUND.
15 de março de 2026
Avaliação não solicitada
Resposta de LifeCell Skin
Hi Garrett, we’re sorry to hear about your experience and understand how frustrating this must feel.
After reviewing your account, we see that the order in question was purchased in April 2025, and you contacted us on March 18, 2026—nearly a year later—after extended use of the product.
While our products do have recommended usage timeframes, replacement or refund requests fall outside of our policy after that length of time.
That said, we appreciate your feedback and would still be happy to answer any questions.
LifeCell Customer Support Team
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