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Lifetime Pet Cover Avaliações 

1.243
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insuran... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I called direct to get a quote. Didn't have to wait long before call was answered. Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Animais
  2. Corretora de seguros

Escrito pela empresa

Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.


Informações de contato

Lifetime Cover for Cats & Dogs

Protect your Pet, Protect your Peace

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.243)

246 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re delighted to hear you’re happy with the peace of mind our cover provides and that you found it good value. Thank you for choosing us to protect your pet 😊

Avaliado com 5 de um total de 5 estrelas

value for money

9 de maio de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re delighted to hear you found our cover good value for money. Thank you for choosing us to protect your pet 😊

Avaliado com 5 de um total de 5 estrelas

Prices

Happy with the company and the price, I had to do a lower premium but happy with pricings

8 de maio de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear you’re happy with the company and pricing options available. Thank you for choosing us to protect your pet 😊

Avaliado com 5 de um total de 5 estrelas

Everything appeared straightforward and…helpful

Everything appeared straightforward and all the information needed was very clear and easy to comprehend also helpful in answering my queries

4 de maio de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear our team were helpful in answering your queries and supporting you through the process. Thank you for choosing us to protect your pet 😊

Avaliado com 5 de um total de 5 estrelas

excelent

excelent

we

2 de maio de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear you’re happy with our service. Thank you for choosing us to protect your pet 😊

Avaliado com 5 de um total de 5 estrelas

Straightforward and enough options on…

Straightforward and enough options on line. Easy to set up payments

5 de maio de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re pleased to hear you found the process straightforward and easy to set up payments. Thank you for choosing us to protect your pet 😊

Avaliado com 2 de um total de 5 estrelas

Hugely expensive of course

Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from non-neutered to neutered. I was simply updating the information to ensure it was up to date and I think this is ridiculous.

5 de maio de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback Sue. Although premiums can change because of a customer’s or pet’s details being updated (such as a change of address or a pet’s neutered status), we have never charged a £25 fee to customers to make changes like this.

We’d like to understand more about your experience and investigate further, so please contact us on 020 3750 0022 (lines are open 9am – 5pm Monday – Friday).

Avaliado com 5 de um total de 5 estrelas
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear you found the process quick and the pricing reasonable. Thank you for choosing us to protect your pet 😊

Avaliado com 4 de um total de 5 estrelas

Great value compared to so many who…

Great value compared to so many who overcharge.

24 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re pleased to hear you found our cover great value. Thank you for choosing us to protect your pet 😊

Avaliado com 5 de um total de 5 estrelas

Very clear and easy to understand when…

Very clear and easy to understand when setting up policy...price was excellent whether price goes up alot higher after a year will wait and see...Hoping this company will be good if ever I need to make a claim !

1 de maio de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re delighted to hear that you found setting up your policy clear and easy to understand and that you were happy with the price offered. We appreciate your comments and hope that, should you ever need to make a claim, you continue to have a positive experience with us. Thank you for choosing us to protect your pet 😊

Avaliado com 5 de um total de 5 estrelas
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear that you found the process very straightforward and clear. Thank you for choosing us to protect your pet 😊

Avaliado com 5 de um total de 5 estrelas

Quick and easy to do

Quick and easy to do

27 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback Maureen. It is great to hear you found everything quick and easy to complete. We appreciate you choosing us to protect your pet.

Avaliado com 5 de um total de 5 estrelas

Easy to use website

Easy to use website, and reasonably priced pet insurance

25 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Hi Clare, thank you for choosing us and for your feedback. We are glad to hear you found the website straightforward to use and the pricing good value 😊

Avaliado com 5 de um total de 5 estrelas

Was very easy to get the policy and…

Was very easy to get the policy and great price.

24 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Hi Dean, thank you for your feedback😊It is great to hear you found it easy to set up your policy and are happy with the price. Thank you for choosing us to protect your pet.

Avaliado com 5 de um total de 5 estrelas

Easy to navigate/competitive price

Easy to navigate, competitive price.

23 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback. We are glad to hear you found the website simple to navigate and that you were happy with the price. Thank you for choosing us to protect your pet!

Avaliado com 5 de um total de 5 estrelas

Daisy pet ins

Easy to use clear and logical website

23 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback Phil 😊We are really pleased to hear you found our website easy to use, clear, and logical. Thank you for choosing us to protect your pet.

Avaliado com 5 de um total de 5 estrelas

The lady I spoke to was extremely…

The lady I spoke to was extremely efficient and polite and helpful

22 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Hi Lydia, thank you for your kind feedback! We are really pleased to hear that our team member was efficient, polite, and helpful. We appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Easily navigated website

Easily navigated website. Clear and concise. Great price

21 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback. We are delighted to hear you found the website easy to navigate and the information clear and concise. It’s great to know you were also happy with the price. We really appreciate you choosing us to protect your pet!

Avaliado com 5 de um total de 5 estrelas

Straight forward process easy to choose…

Straight forward process easy to choose cover included need and at a very good price far cheaper than my previous policy ,will recommend to friends for sure

21 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Hi Janet, thank you for your feedback! We are really pleased to hear you found the process straightforward and were able to choose the right cover easily. It is great to know you’re happy with the price compared to your previous policy and we really appreciate your recommendation to friends. Thank you for choosing us 😊

Avaliado com 5 de um total de 5 estrelas

Quick Quickanswer easy to do

Quick answer easy to do

17 de abril de 2026
logotipo da Lifetime Pet Cover

Resposta da Lifetime Pet Cover

Thank you for your feedback 😊 It is great to hear everything was quick and easy to do. We appreciate you choosing us to protect your pet.

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