Ordered a set of dumbbell weights via, Decathlon Marketplace. The wrong weights were delivered, I contacted the company who arranged a pick up. Courier (Evri) could not take them as the items were ab... Ver mais
A empresa respondeu
Lifts & Gravy
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Veja o que dizem as avaliações
Non-responsive to 3 emails with regards to an order for dumbbells placed on 20th Feb 2023 - still not delivered, nor any communication regarding the delay. This is despite contacting them 3 x for an... Ver mais
I some times offer 5 star for good service. Seriously Northern Gym are high end in terms of service. I ordered 150kg set bumper plates, dractional change set and a 60kg tri grip set. Wow absolute... Ver mais
Great value and high quality products (cable handles and rope attachment). Super speedy delivery - first time using Northern Gym and wouldn’t hesitate to use again or recommend.
Detalhes da empresa
Informações de contato
48-50 Stock Street, M8 8QJ, Manchester, Reino Unido
- team@liftsandgravy.com
- liftsandgravy.com
⭐☆☆☆☆
⭐☆☆☆☆
Very disappointing experience with Northern Gym.
I ordered gym mats and received items that were completely different from what I originally purchased. Despite sending photos and clear explanations, the company has been extremely slow and unhelpful in resolving the issue. Communication has been frustrating — I keep being told things are “raised with management” instead of actually being given a solution. Weeks later, I still don’t have what I paid for, and there seems to be little urgency to correct their mistake.
I expected a professional, customer-focused company, but sadly this has been the opposite. I wouldn’t recommend Northern Gym based on my experience.
21 de outubro de 2025
Avaliação não solicitada
Resposta da Lifts & Gravy
Hi there,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. Our customer service team did reach out regarding the gym mats and offered the option to return them for a full refund if you weren’t satisfied with the items received.
We completely understand how frustrating it must have been, and we’ll make sure to review how we can improve our communication and speed of resolution in the future.
Thank you for your patience and for giving us the opportunity to make things right.
Great experience from start to finish
Great experience from start to finish. Easy to use website, fast delivery and dumbbells as described. I would definitely recommend.
24 de setembro de 2025
Resposta da Lifts & Gravy
Hi Mitchell,
Thank you so much for your kind feedback! We’re really glad to hear you had a great experience from start to finish and that you’re happy with your dumbbells. Your recommendation means a lot to us!
Best regards,
Ryan
Northern Gym Equipment
Great kit, great customer service
Great kit, excellent customer service. Ordered adjustable dumbbells, forgot to apply discount code. Emailed after order and they refunded the code value - great customer service.
14 de outubro de 2025
Avaliação não solicitada
Resposta da Lifts & Gravy
Hi Ben,
Thank you so much for your kind words and for taking the time to share your experience! We’re really glad to hear you’re happy with your new adjustable dumbbells and the service you received. We always do our best to make things right for our customers.
We truly appreciate your support and hope you enjoy your workouts!
10/10 customer service
I ordered a few sets of Olympic plates, unfortunately one set went missing during my delivery, I contacted customer service and Ryan couldn’t have been more apologetic, and provided regular updates as he coordinated the missing package with DPD. Although a few weeks on, I’ve received a tracking number today for a replacement set. I must say, the quality of the ones I received are brilliant for the price, and customer service is second to none. Will be using Northern Gym for any future equipment
13 de outubro de 2025
Avaliação não solicitada
Resposta da Lifts & Gravy
Thank you so much for your kind words and for taking the time to share your experience. I’m really glad we were able to get everything sorted and that you’re happy with the quality of your plates. We truly appreciate your patience throughout the process and your support means a lot to us.
We look forward to helping you again with any future equipment needs!
Re-ordered 10kg standard weight…
I re-ordered 10kg standard weight plates, already had two but ordered four more for the set. Unfortunately the 4 new ones are a mismatch to the others, different mould; rougher finish, thicker and the daimeter 1/2" inch smaller than previous. Disappointing.
10 de setembro de 2025
Avaliação não solicitada
Resposta da Lifts & Gravy
Hi Stuart,
Thank you for taking the time to share your feedback I’m really sorry to hear about your experience with the 10kg plates. We’d like to understand more about the issue and make things right for you.
Please reach out to us at team@northerngymequipment.com
with your order details and a brief description of the concern, and our team will look into this promptly.
Kind regards,
Ryan
Northern Gym Equipment
Great company to deal with
Great company to deal with, easy and straight forward online purchase, clear pricing, quick and reliable delivery. What's not to like!
25 de setembro de 2025
Resposta da Lifts & Gravy
Hi Mark,
Thank you so much for your kind words! We’re thrilled to hear you had a smooth experience and that our delivery and service met your expectations. We really appreciate your support and hope to serve you again soon.
Best regards,
Ryan
Northern Gym Equipment
Great kettlebells
Great kettlebells, good quality fast efficient delivery
Thanks
21 de setembro de 2025
Resposta da Lifts & Gravy
Thanks so much for your feedback! We're glad to hear you're happy with the kettlebells and our fast delivery. 💪 We really appreciate your support!
Best Regards,
Ryan
Northern Gym Equipment
Amazing service!
I had a need for some weights to compliment my existing Mirafit set and I was after some good value hex dumbbells that allowed me to gradually increase my lifts. I stumbled across Northern via a search online and luckily got in at a time where it was up to 25% off (15% for my order value).
Dumbbells were a great price without the discount so to get that discount also really was a steal! Ordered at 9.40am Friday and I received a dispatch email within the hour, I was amazed to see that happen so quickly. Whilst I hadn’t paid for next day delivery, Northerns quick dispatch meant I had the items the next day via DPD.
The dumbbells compliment my Miraifit ones completely and bar the fact the ordered ones have the usual greasy feel and smell (like my Mirafit ones did when I bought them) you’d do well to say they weren’t part of my original set! Quality is completely matched.
Thanks for the amazing service here, and don’t let some of the negative reviews put you off :)
4 de outubro de 2025
Avaliação não solicitada
Resposta da Lifts & Gravy
Thank you so much for your amazing and detailed review! We’re delighted to hear that your new dumbbells fit perfectly with your Mirafit set and that you were impressed with our quick dispatch and service. 💪
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience as well as your kind words of encouragement. Enjoy your workouts, and we hope to serve you again soon!
Best Regards,
Ryan
Northern Gym Equipment
Really chuffed with the adjustable…
Really chuffed with the adjustable dumbells. Great quality and recommend.
19 de setembro de 2025
Resposta da Lifts & Gravy
Thanks so much, Ally! We're thrilled to hear you're happy with the adjustable dumbbells and their quality. 💪 We really appreciate your recommendation and support!
Best Regards,
Ryan
Northern Gym Equipment
DPD messed up but Northern sorted it!
DPD messed up the delivery but Northern got a new delivery arranged asap!
Love the kettlebells! They look good and feel great when working out.
Defo recommend!!
19 de setembro de 2025
Resposta da Lifts & Gravy
Hi James,
Thank you so much for your kind feedback! We’re really glad to hear you love the kettlebells and that we could get your delivery sorted quickly. 💪 We truly appreciate your recommendation and support!
Best Regards,
Ryan
Northern Gym Equipment
Great product
Well packaged fast delivery, great communication from the team at Nothern gym equipment. Quality product will definitely buy from this company again
19 de setembro de 2025
Resposta da Lifts & Gravy
Hi Steven,
Thank you so much for your kind feedback! We’re delighted to hear that you were happy with the packaging, delivery, and communication from our team. It’s also great to know that you’re pleased with the quality of the product.
We truly appreciate your support and look forward to serving you again in the future.
Best Regards,
Ryan
Northern Gym Equipment
Easy to navigate site
Easy to navigate site, as I don’t know much about this kind of stuff. Was buying for my daughter as a gift, also quick delivery. Very happy.
25 de setembro de 2025
Resposta da Lifts & Gravy
Thank you for your kind feedback! We’re delighted to hear that you found our site easy to use and that the delivery was quick. We hope your daughter enjoys her gift!
Best regards,
Ryan
Northern Gym Equipment
Resposta da Lifts & Gravy
Thank you so much for your kind feedback! We’re really pleased to hear your hex dumbbells arrived quickly and that you’re happy with the service. We truly appreciate your continued support and look forward to serving you again soon. 💪
Best Regards,
Ryan
Northern Gym Equipment
Ordered a dumbbell set and rack
Ordered a dumbbell set and rack. The rack turned up damaged and additional holes drilled in them. Emailed Northern Gym Equipment who apologised and said they would apply a 10% reduction to the overall but never applied it. Stuck with a dumbbell rack that doesn’t store the dumbbells and has holes in it. Poor quality.
14 de julho de 2025
Avaliação não solicitada
Resposta da Lifts & Gravy
Thank you for sharing your feedback, and I’m very sorry for the experience you’ve had with your order. I understand that you previously sent us an email back in July regarding this issue.
If this matter has not yet been resolved, please do send us an email again at team@northerngymequipment.com
, and we will make sure to assist you promptly. We truly apologize for the inconvenience and appreciate your patience.
Best regards,
Ryan
Northern Gym Equipment
Nice quality weight plates with rapid…
Nice quality weight plates with rapid delivery service.
24 de setembro de 2025
Resposta da Lifts & Gravy
Hi Darren,
Thank you so much for your kind words! We’re really glad to hear that you’re happy with the quality of your weight plates and that delivery was quick. We truly appreciate your support and look forward to helping you with your fitness needs again in the future. 💪
Best regards,
Ryan
Northern Gym Equipment
Good equipment reasonably priced and…
Good equipment reasonably priced and very quick delivery
24 de setembro de 2025
Resposta da Lifts & Gravy
Hi Mark,
Thank you so much for your kind words! We’re really glad to hear that you’re happy with the quality of our equipment, the pricing, and the speed of delivery. Your feedback means a lot to us, and we look forward to serving you again in the future.
Best regards,
Ryan
Northern Gym Equipment
Thanks for the kettlebell and the dub…
Thanks for the kettlebell and the dub bells, perfect for me and the delivery was perfect also , many thanks again.
21 de setembro de 2025
Resposta da Lifts & Gravy
Thank you for your kind words! We’re so pleased to hear that the kettlebell and dumbbells are perfect for you and that the delivery went smoothly. Your support means a lot to us.
Best Regards,
Ryan
Northern Gym Equipment.
Slam ball
Excellent service and equipment at reasonable prices. The slam ball I bought was much cheaper than anywhere
21 de setembro de 2025
Resposta da Lifts & Gravy
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with our service, equipment, and pricing. Enjoy your slam ball, and we look forward to serving you again soon.
Best Regards,
Ryan
Northern Gym Equipment.
Great prices
19 de setembro de 2025
Resposta da Lifts & Gravy
Thank you for your feedback! We’re glad to know you’re happy with our prices. We truly appreciate your support.
Best Regards,
Ryan
Northern Gym Equipment.
Resposta da Lifts & Gravy
Thank you for your kind feedback! We’re delighted to hear that you’re happy with the fast delivery and quality of our product. Your support means a lot to us. 🙏
Best Regards,
Ryan
Northern Gym Equipment.
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