Ordered friday about 10.30. Our new radiator arrived monday morning. Had a little trouble getting my order to go through, but that could have been my internet connection. The delivery driver was not... Ver mais
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Veja o que dizem as avaliações
The column radiator and antique brass valves are absolutely stunning. Can't wait for next week to see them installed. Such quality for a very reasonable price. Look so much more expensive than they a... Ver mais
A empresa respondeu
Not with the radiator company but the delivery people, 3 times they said they are delivering it and 3 times they later cancel very disappointing However I must say that I have used the radiator com... Ver mais
A empresa respondeu
I am so glad I bought my towel radiator from Lincs Rads. It has proved to be a quality item at a very competitive price and functions brilliantly. It has a shallow depth which has proved ideal for us... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de radiadores
- também em
- Loja de Acessórios para Banheiros
- Loja de artigos para reforma residencial
- Loja de Ferramentas
Escrito pela empresa
At Lincolnshire Radiators Direct, we believe the right radiator should do far more than simply heat a room. It should complement your space, add character to your home and feel like a considered part of the overall design. That’s why we’ve built a carefully selected range of radiators to suit almost every style of interior. From sleek, contemporary designer radiators and practical towel rails through to traditional column and cast iron-style radiators, our collection combines great design, dependable quality and excellent value. As a family-run business, we take real pride in the products we supply and the service we provide. We don’t simply offer thousands of products for the sake of it. Our range has been hand-picked to give our customers stylish, reliable options across a wide choice of sizes, finishes and designs. Quality is at the heart of what we do, which is why many of our radiators are backed by an impressive 20-year guarantee, giving you added confidence that your purchase is made to last. We also believe buying a radiator should be straightforward. With free delivery on all orders, competitive pricing and a team on hand to help when you need us, we aim to make choosing the perfect radiator as easy as possible. Whether you’re renovating an entire home, upgrading a bathroom or simply replacing one tired radiator, you’ll find plenty of inspiration at Lincolnshire Radiators Direct. Beautiful radiators. Great value. Reliable quality. And service from a business that genuinely cares.
Our promise to you
Escrito pela empresa
- We always put our customers first
- We are a company that understands, and appreciates the importance of good customer service. We strive to offer every single customer the best purchasing experience we can offer. While always maintaining the highest level of quality in what we sell.
Our shipping promise
FREE UK Mainland Shipping*
We offer fast FREE UK Mainland shipping.
From the smallest item to pallet deliveries, we choose the best couriers we can source, to ensure your product arrives in a safe and timely manner.
We use a 2 man delivery service for the bulk of what we send out, despite this costing us more as a business, this ensures your items arrive undamaged. This is just one aspect that sets us apart from others.
*Highlands & Channel Islands May incur a small surcharge
Informações de contato
Unit 21, Kirk’s Yard, LN4 2JD, Lincoln, Reino Unido
- 01522 620190
- info@lincsradsdirect.co.uk
- lincsradsdirect.co.uk
Quality Radiators & World Class Service
4,8
Excelente
907 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Kensington Raw Metal radiator
Ordered friday about 10.30. Our new radiator arrived monday morning. Had a little trouble getting my order to go through, but that could have been my internet connection.
The delivery driver was not the happiest of people, but this company cant really influence that. Would order from this company again.
23 de outubro de 2026
Love my fabulous gold column radiator
Love my fabulous gold column radiator. It’s yet to be fitted but I keep admiring it in the box !
12 de outubro de 2026
Avaliação não solicitada
Very pleased will use again
Easy to use website. Swift delivery. Excellent product.
20 de outubro de 2026
Not with the radiator company but the…
Not with the radiator company but the delivery people, 3 times they said they are delivering it and 3 times they later cancel very disappointing
However I must say that I have used the radiator company many times now and always had a very prompt delivery, I’m just not sure what’s happened with the delivery this time
As it is not a Lincoln radiator direct problem I feel I should up grade my review score
19 de outubro de 2026
Resposta da Lincolnshire Radiators Direct
Hi Jane,
Thank you for your feedback.
We’re very sorry to hear about your experience with our delivery partner. Three failed delivery arrangements are completely unacceptable, and we fully understand your frustration.
Although deliveries are handled by a third-party courier, we recognise that the overall delivery experience reflects on us as a business.
We work hard to provide excellent products and customer service, so it’s particularly disappointing when our delivery partners let both our customers and ourselves down.
We’ll be raising your experience directly with the courier to understand what went wrong and help prevent this happening again.
Thank you for recognising that the issue wasn’t with Lincs Rads Direct itself, and please accept our apologies for the inconvenience caused.
Kind regards,
Lincs Rads Direct
Radiators look great
Radiators look great.
They was delivered on time.
Great service.
28 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
Thanks Seamillshouse
Fast and efficient as always great…
Fast and efficient as always great quality product
15 de outubro de 2026
Resposta da Lincolnshire Radiators Direct
Quality is what we sell🤩
Resposta da Lincolnshire Radiators Direct
Thanks kelvin
All round great experience
Great product, great service, competitive price. Would highly recommend this company
7 de outubro de 2026
Resposta da Lincolnshire Radiators Direct
Please do Andrew, shout it out loud
Great selection and very helpful
Great selection and very helpful. I will buy the rest of my radiators for the whole house now. I’ve chosen the raw metal Kensington and it looks amazing!
13 de outubro de 2026
Resposta da Lincolnshire Radiators Direct
Nice…… satin nickel valves to compliment we hope,🤭
I had conversations with the rep over…
I had conversations with the rep over email and really tried to explain what I wanted. After a back and forth email trail I requested a conversation. He ended up recommending a radiator with higher BTU’s but failed to highlight it wasn’t a Matte flat radiator which was my first request. He wouldn’t agree to exchange by paying the postage and said I could return in person to Lincolnshire knowing I was based in London. A typical example of why I hate buying items online. Once they have your money the customer service goes out of the window. I’m now stuck with a radiator that I don’t like and I will not be using or recommending this company again.
1 de outubro de 2026
Resposta da Lincolnshire Radiators Direct
Hi Theresa,
We're disappointed to receive this review, particularly given the amount of time spent assisting you before placing your order.
You initially requested a white matt vertical radiator with a high BTU output. We discussed our flat panel options, but unfortunately the available sizes weren't suitable for your requirements.
We therefore suggested an alternative from our oval panel range, which was clearly described as such in our correspondence.
You also specifically queried the finish before purchasing, and we confirmed that our white radiators have an eggshell matt finish.
Having discussed these options, you proceeded to place your order and subsequently thanked us for our assistance.
We appreciate the radiator may not be quite what you envisaged, but we feel it's unfair to suggest you weren't informed of the options or that our customer service disappeared after taking payment.
We haven't refused a return or exchange. However, where a customer changes their mind about a product, return carriage is normally their responsibility, subject to their statutory rights.
We're sorry you're disappointed, but we believe we provided clear information and reasonable assistance throughout.
Third Order
This is the third time I have ordered from Lincolnshire Radiators Direct & I am never disappointed, excellent quality & reasonable prices. & swift delivery. I always recommend them to family & friends who are looking at purchasing new radiator/radiators.
30 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
Thanks Kerri. Here's to order 4 😆
I would have given a lower score but…
I would have given a lower score but I’m aware the delivery team may not be sort of your company but they were useless. Considered a new delivery partner.
9 de outubro de 2026
Resposta da Lincolnshire Radiators Direct
We are sorry to hear this. Kindly email us direct so we can take any potential short comings up with the courier, as to prevent similar moving forward
All arrived in time
All arrived in time. Very happy with Kensington radiators that have a beautiful traditional aesthetic appeal
26 de novembro de 2025
Resposta da Lincolnshire Radiators Direct
Thanks for the lovely review
Have used the company
Have used the company before for the column radiators and was really impressed with the style, colour and quality of the product.
I will be buying more in the future as they are a beautiful addition to my home.
Quick delivery too and good price.
28 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
We love repeat customers Angela. All the best
Fast delivery for a great looking towel…
Fast delivery for a great looking towel rail at a very reasonable price. Love it!
30 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
Cheers Linda. We are so happy you like it
Fantastic company and a great price
Fantastic company and a great price. Super quality radiator with next day delivery. Can’t fault them
28 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
Much appreciated Gary.
Radiators and valves.Fantastic products and very prompt…
Fantastic products and very prompt delivery. Thank you
18 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
Cheers Charles. They are nice aren't they ?
God product, communication, service and delivery!
Very happy with our new radiator which is as described and was delivered on time and with good communication all around. Will buy from This company again and happy to recommend based on this experience.
25 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
Thanks for such a positive review ☺️
Great radiator -great service at a great price. …
I am so glad I bought my towel radiator from Lincs Rads. It has proved to be a quality item at a very competitive price and functions brilliantly. It has a shallow depth which has proved ideal for us as our bathroom door opens onto it. Delivery was very quick and the packaging was good. It also has a 20 year guarantee. i highly recommend dealing with this company and I will probably replace other radiators in my house by ordering again from this company.
15 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
We are good arent we, shame we aren't modest 😆
The radiators look great BUT...
The radiators look great, unfortunately my fitter is well hacked off with the radiator fittings.
The house has dot and dab plaster walls and there are no product information or website warning of the need for special fittings when fitting the radiator to the wall.
15 de setembro de 2026
Resposta da Lincolnshire Radiators Direct
Hello Ian,
We’re sorry to read your review and are pleased to hear that you think the radiators themselves look great.
With regard to the fitting issue, dot-and-dab walls do require the correct fixing method, as the plasterboard/plaster can sit away from the masonry behind it. This is not specific to our radiators and is something the installer needs to take into account when fitting any radiator to this type of wall.
The brackets can be packed out from the wall by the depth of the dot-and-dab, using suitable spacers or even an appropriate section of pipe, for example, to prevent the bracket being pulled into the plasterboard/plaster.
We also offer feet as an alternative fixing option where appropriate, including for stud or partition-type walls.
We’re sorry that your fitter has encountered an issue, but we don’t believe this is a problem with the radiators themselves. We would always recommend that the installer assesses the wall construction and uses the appropriate fixings for the particular installation.
We hope this helps clarify the situation and that, now that the fitting issue can be resolved, you may reconsider the rating, particularly as you have said that you are happy with the radiators themselves.
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