Ada & Ina Fabrics Avaliações 

202
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A single linen duvet (natural) and pillowcase (off white). Cover bought for wool summer duvet. Linen lovely. Design details like large buttons and far corner cut-offs to stop duvet drag both practical... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been buying linen fabrics from Ada &Ina for many years. I make my own blinds and curtains, and their widths, sizes and range is phenomenal. And it's also great that these fabrics are sourced f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am absolutely delighted with my curtains! The quality is outstanding and the craftsmanship is excellent. The service was just as impressive — all my questions were answered promptly and everything w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Curtains are great, they hang well with excellent weight in the linen fabric. My only surprise is that the lining is brilliant white which casts a rather cold light. Apparently this is the only linin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Cortinas
  2. Loja de Roupas de Cama
  3. Loja de Persianas
  4. Loja de Artigos para Curling
  5. Loja de decoração de design de interiores
  6. Loja de Tecidos

Escrito pela empresa

Ada & Ina sells 100% natural linen fabrics for curtains, upholstery & soft furnishings as well as made to measure linen curtains & roman blinds.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

202 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(202)

102 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I bought a beautiful navy blue cotton…

I bought a beautiful navy blue cotton which I will be using to make a cushion cover. Their service and communication was excellent!

14 de junho de 2025
Avaliação não solicitada
logotipo da Ada & Ina Fabrics

Resposta da Ada & Ina Fabrics

Thank you for your kind words. We do try to be as helpful as we can and prompt with our deliveries.

Avaliado com 5 de um total de 5 estrelas

Reliable, high quality, prompt.

I have purchased fabric from Ada & Ina for home sewing of blinds and upholstery on several occasions. They are prompt in delivering samples and orders. The fabric is of very high quality and is generously cut to allow compensation for any loom bias. The range of colours and weights is extensive. I have no need to look elsewhere for linen or cotton fabrics for these purposes.

29 de maio de 2025
Avaliação não solicitada
logotipo da Ada & Ina Fabrics

Resposta da Ada & Ina Fabrics

Thank you so much. We used to get a lot of feedback from our customers of the samples that we send practically without exception the following working day from the order, got delivered sometimes even a week after we sent them in 2nd Class - and decided to start using Royal Mail 1st Class, which does seem to work very well for our customers!

Avaliado com 5 de um total de 5 estrelas

Beautiful linen fabric and high quality manufacturing

We ordered a lovely set of floor length curtains and two roman blinds for one of our nature retreats at Woodsell. Gorgeous linen fabric and very well made... well worth every penny!

26 de maio de 2025
Avaliação não solicitada
logotipo da Ada & Ina Fabrics

Resposta da Ada & Ina Fabrics

Thank you so much Helen! We are thrilled to hear your kind feedback.

Avaliado com 5 de um total de 5 estrelas

5 Star service

Very helpful staff. My order was delivered very quickly. Good quality material.

29 de maio de 2025
Avaliação não solicitada
logotipo da Ada & Ina Fabrics

Resposta da Ada & Ina Fabrics

Thank you Justine. We have passed the lovely feedback to our staff.

Avaliado com 5 de um total de 5 estrelas

Excellent service

I'm a repeat customer - lovely selection of fabrics and the latest project is lightweight sheer curtains and a blind and the team have been super helpful in helping me find fabrics to complement existing colours. I haven't yet ordered but know from previous experience that the quality will be excellent.

19 de maio de 2025
Avaliação não solicitada
logotipo da Ada & Ina Fabrics

Resposta da Ada & Ina Fabrics

Thank you Charlotte, for your positive review. We do try to help and receiving nice feedback always brightens up our busy days.

Avaliado com 5 de um total de 5 estrelas

Beautiful unique designs and fabric

An excellent range of beautiful and unique designs on linen fabric. The swatches arrived two days after ordering. I was then able to order what I wanted online. The fabric I bought for curtains was beautiful.
I got a speedy response to a question I had.

19 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad customer service and order experience, curtains not suitable for windows.

I ordered curtains for a 3.80 window and these arrived without any enquiry about what fullness was required. There is no step in the ordering process to establish this and I was not aware, as a non-expert, that there are different standards. The company applied the fullest standard; a ratio of 2.5 the rail length rather than standard or less full version (As it is, I need the least full version). This obviously results in a lot more fabric being sold too (nearly doubling the price!). When I queried this following receipt, the company did offer to alter this at a price notwithstanding it had already charged me for about twice the fabric I needed. The curtains also arrived later than advertised during the order process. Fabrics good - clear from swatches received. But I paid a steep price for something that is not useable.

1 de abril de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Fabulous Fabric

Ordered fabric samples, then placed order. Love the fabric which arrived promptly.
Only problem is that you can’t get anyone to answer the phone! Otherwise it would have been 5 star review.

14 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So efficient and smooth transactions

So efficient and smooth transactions. Great communication and WOW what a product. Ordered Roman blinds and they are FANTASTIC. We are now putting in an order for our whole house, front and back.

8 de abril de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very pleased with my new curtains

Very pleased with my new curtains. Excellent quality linen, feel and look so luxurious. Colour and curtains - exactly as I imagined. Beautifully made.
Good customer service too - there was a slight problem with the measurements which, unfortunately, was only noticed once the curtains were up. However, it was corrected immediately. It would have been a nice gesture to be offered some kind of discount as it was a bit of a hassle to put them up twice and package them but that didn't detract from the final result.

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautifully made curtains

I honestly don’t usually write reviews but as soon as my curtains were up I felt that I needed to send this company a thank you note! They are such good quality, beautifully made, and they look exactly as I had hoped. Thank you!

4 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

THE MOST APPALLING SERVICE

I have had the most appalling customer service. I ordered a duvet cover which arrived looking a very different colour than expected. I called many times to arrange a return but there was never any answer on the phones. Eventually after a week I managed to speak to someone and they confirmed that they were happy to exchange for me. I paid a further £10 for the return.
12 days after they received the duvet I have not heard further from them.
No answer to emails, message left and still no answer on the phone.
Very disappointed as thought I was supporting a small company. Should have gone to a known established company instead.

20 de março de 2025
Avaliação não solicitada
logotipo da Ada & Ina Fabrics

Resposta da Ada & Ina Fabrics

We do apologise for the delay in processing the exchange for the bedding. The customer did not like the Natural colour bedding which was delivered to her and contacted us for exchanging this to a lighter Oatmeal shade. After the unfortunate delay the exchanged product was dispatched and received on 4th of April.

Avaliado com 5 de um total de 5 estrelas

Thrilled with my beautiful new made to…

Thrilled with my beautiful new made to measure linen curtains. After some initial delays with no replies to the phone or emails, customer services - thank you Natalie! - was very helpful answering my questions. Now planning to order for other rooms in the house. Thank you!

13 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent product and service

We were struggling to find a fabric we liked for our dining room curtains and ended up ordering 2 lots of free samples before we found the right one.
The online ordering process was simple for both the samples and our chosen fabric.
We were pleasantly surprised to receive the fabric within 2 days of ordering and it was exactly what we wanted

3 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

poor customer service. Did not deliver or communicate.

I have ordered some beautiful fabric from Ada and Ina but have had no communication about it. When I contacted them there was a delay and said it would be here within the week but still no sign or contact from the company. I do hope it arrives because they are lovely fabrics but so far poor customer service and no delivery.

11 de março de 2025
Avaliação não solicitada
logotipo da Ada & Ina Fabrics

Resposta da Ada & Ina Fabrics

Dear Lisa, we are so pleased that we were able to solve this to your satisfaction and we'd like to thank you for writing a new review based on this on 16th of March.

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