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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Stay away I am generally not a fan of bad reviews, but in this case, I would like to protect anyone from being in my situation. As said in other reviews, they scam you into an agreement with no way... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

My issue is the takeover swith. We were told we could use our existing door/window sensors by installing a takeover switch. A week later and my alarm is still not up and running. Linkinteractive techn... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

PREDATORY CANCELATION POLICY. I was a customer for 7 years. When I canceled my service the forced me to pay an additional month due to their predatory cancelation policy. I agreed, but they turned off... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I am appalled that Link interractive would keep charging me any amount after I explained that my handicapped daughter's condition has worsened and she can't get to the alarm quick enough when it... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de equipamentos de segurança
  2. Loja de Móveis

Sobre Link Interactive

Informação fornecida por fontes externas variadas

Link Interactive started with one idea in mind. We wanted to be the leader in do-it-yourself (DIY) wireless security systems. We have accomplished this by ensuring we have great products and the best customer service.

Link Interactive was formerly known as Link Home Security

Informações de contato

1,1

Muito Ruim

O TrustScore é 1 de um total de 5

315 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Joseph Barker was excellent in helping …

Joseph Barker was excellent in helping me select what I needed for my Security Systems planning. He provided discounts which you normally don't see in direct quotes online but he was really helpful in letting me choose as per my requirement. He followed up with me on time and answered all the questions I had. Overall i had a pleasant buying experience with Joseph & Link.

6 de outubro de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for your feedback. We are thrilled to have you as a new customer. We will work hard to earn your business everyday! Welcome to the Link Interactive family.

Avaliado com 5 de um total de 5 estrelas

Always prompt

Always prompt, don't think I've ever waited longer than 10 minutes for a response!

5 de outubro de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for the feedback! We appreciate the business.

Avaliado com 5 de um total de 5 estrelas

Leland was absolutely fantastic to work …

Leland was absolutely fantastic to work with over the phone! He was so friendly and not pushy at all! I would recommend everyone to him!! Cannot say enough positive things about our experience!!

4 de outubro de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

This is so great to hear! Thanks for sharing your feedback. Leland is an amazing employee here at Link Interactive and has many years of experience. Welcome to the Link Interactive family.

Avaliado com 5 de um total de 5 estrelas

i had an issue

i had an issue, it was very quickly resolved by Marcia M.

THank you.

30 de setembro de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for sharing! We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

So far, so good!!

So far, so good! The customer service alone makes me extremely happy. I converted from ADT, and this is like night and day. My equipment has yet to arrive, but I'm almost positive that if there is ever an issue, Link will be available to assist in every way possible.

25 de setembro de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thanks for sharing your feedback and welcome to the Link Interactive Family!

Avaliado com 5 de um total de 5 estrelas

Very pleased so far

We only just ordered our system and service, but must say, the level of service, knowledge, and personality received this evening was impeccable! Courtney A did more than a fantastic job of explaining the features and benefits of our new system, but more importantly, listened to my concerns and understood my expectations. Not only was she pleasant to speak with, she also made sure that she fit us in to what we were looking for. Thank you Courtney and Link Interactive, just want to say that from my experience, Courtney must be a great asset to your company.

16 de setembro de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you so much for sharing your experience! Welcome to the Link Interactive Family. We will work hard to earn your business everyday. Thanks again.

Avaliado com 5 de um total de 5 estrelas

Joe Barker is outstanding

Joe Barker is outstanding. Providing exact information, highly responsive answers, and great follow up. Thank You

31 de agosto de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for the feedback. We are thrilled to hear you had a great experience with Joe! Welcome to the Link family.

Avaliado com 5 de um total de 5 estrelas

Love Linksys Always available and …

Love Linksys Always available and always responsive to our needs. Just renewed for another 2 years

28 de agosto de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you so much for sharing with us and renewing for another 2 years! We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, knowledgeable and responsive!

1 de agosto de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for sharing your feedback! We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Joseph Barker provided outstanding …

Joseph Barker provided outstanding customer service. Link should be proud to have an employee of his caliber.

28 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

We agree! Joseph is awesome. Thanks for sharing your experience.

Avaliado com 5 de um total de 5 estrelas

The sales rep we worked with was super …

The sales rep we worked with was super nice and very accommodating. Also very quick in getting us what we needed and answering our questions.

Equipment costs are extremely low and if you want to add something later you always can without any additional monthly cost.

Link is the best deal we found!

19 de julho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service from Jose

Great customer service from Jose! My Hardware arrived quickly and was very easy to install. Just make sure you follow the directions and understand how to put the sensors together. I put them on backwards the first time and had to redo them. The product works really well and is very easy to use. The price point was perfect as well. I've only had the system for a month but I'm very satisfied from beginning to end.

14 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for sharing your awesome experience with Jose! We appreciate your feedback and will work hard to earn your business everyday. Thanks for being a valued customer.

Avaliado com 4 de um total de 5 estrelas

Great service and technical support

Great service and technical support. Billing got a bit messed up at first, but got it worked out and things are going well.

9 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for sharing your experience. We apologize for the mishap but are glad you got it all worked out. We will work hard to earn your business everyday. Thanks!

Avaliado com 3 de um total de 5 estrelas

One of the alarm sensors just won't …

One of the alarm sensors just won't function properly but I'm locked into a three year deal and so I'm just stuck with a bunk sensor that sets off the alarm if I arm it from inside the house and not from outside the house via the alarm.com app.

There is phone support, we replaced the sensor but still having the same issues. Just one of those things where this is actually where an alarm company would come to your residence and fix it.

6 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

We are sorry to hear that one of your sensors isn't working as it should. One of our reps will be reaching out to you shortly. We are confident we can get this resolved and have your system up and running. We appreciate your patience.

Avaliado com 5 de um total de 5 estrelas

Awesome customer service

I worked with Joseph Barker in setting up a second system with link interactive. I have already used them in another one of my locations for a while and the service has been great. This location was a little tricker to figure out, as their standard system would not do what I needed it too. Joseph was awesome with taking the time to work through my options to get to the perfect set up. Awesome customer service.

6 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for your feedback. Joseph Barker is great and we are glad you got everything figured out. Thanks for being a great customer!

Avaliado com 5 de um total de 5 estrelas

This is my third alarm company and it …

This is my third alarm company and it is by far the best. We get emails every time the alarm is set deactivated. We received a call from them last week when all four of our dogs got in front of the motion detector and made the alarm go off. When she said it was the motion detector and not any of the doors or windows we new what had happened. . I can't express enough how good this company is for us.

5 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Thank you for your kind words. We are so happy to have you as a customer. Thanks for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

My house got broken into

My house got broken into, the system worked great , police where there in 10 min.

5 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

So sorry to hear that you were broken into. Glad the police were able to respond so quickly! Thanks

Avaliado com 2 de um total de 5 estrelas

Equipment is going bad

5 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

We are sorry to hear this. Please give us a call so we can get your equipment up and running. Thanks!

Avaliado com 5 de um total de 5 estrelas

Very helpful and responsive during the …

Very helpful and responsive during the ordering process and for technical support during my implementation.

5 de julho de 2017
Avaliação não solicitada
logotipo da Link Interactive

Resposta de Link Interactive

Glad to see you got all the help you needed, and please let us know if you ever need anything else!

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