The whole experience with this company was good. Firstly to find EXACTLY what I was looking for, then for someone to actually pick up a phone and ring to check if I knew what the mattress was like, in... Ver mais
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Salesman (think it was Matthew) was helpful, gave us time to choose, not pushy and answered all our questions. Delivery men rang before delivery, were respectful and pleasant, took shoes off as just h... Ver mais
A empresa respondeu
From walking in, to delivery of our mattress the service was spot on! The sales guy was brilliant!!! Knowledge of product was fantastic. Not pushy, really helpful. Discussion on payments plans were v... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ This is now the 3rd bed we’ve bought from Linthorpe Beds in the last year, and we honestly wouldn’t go anywhere else! The price and quality are fantastic, and the whole experience from st... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Linthorpe Beds
Escrito pela empresa
Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
Shop our favourite brands
Why shop with us
✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ Free delivery available nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Informações de contato
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, Reino Unido
- 01642 613684
- sales@linthorpebeds.co.uk
- linthorpebeds.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First class customer service
The whole experience with this company was good. Firstly to find EXACTLY what I was looking for, then for someone to actually pick up a phone and ring to check if I knew what the mattress was like, in this day and age where speaking to people is pretty rare, I thought was excellent! Pleasant delivery men too. Five stars to this company😊😊😊😊😊
18 de agosto de 2026
I felt the man who attended to me…
I felt the man who attended to me listened to what i wanted. He was very responsive to what I wanted
29 de agosto de 2026
Resposta da Linthorpe Beds
Hi Pat,
Thank you for your lovely review!
We’re delighted to hear you felt listened to and that our team member took the time to understand exactly what you were looking for. It’s great to know he was responsive to your needs and provided a helpful service.
We really appreciate your feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Resposta da Linthorpe Beds
Hi Stephen,
Thank you for your lovely review!
We’re delighted to hear you found our customer service team polite and that you were pleased with the wide choice available.
We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Good customer service
Good customer service. special shout to Kalim who was very helpful.
30 de agosto de 2026
Resposta da Linthorpe Beds
Hi,
Thank you for your lovely review!
We’re delighted to hear you received good customer service and a special thank you for mentioning Kalim. We’re so pleased to hear he was helpful and made a positive impression during your experience.
We’ll be sure to pass your kind words on to Kalim. Thank you for choosing Linthorpe Beds and for taking the time to share your feedback!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Bespoke bed
The bed's fairly good for the price - I don’t think £1000 is expensive nowadays.
However, we were short of 4 feet and 1 tightening bit for the bedhead. Also, one of the drawers doesn’t close properly.
I Researched a fair bit to get a bespoke manufacturer but I think I will probably look elsewhere for my next bed.
Philip Asquith.
30 de agosto de 2026
Resposta da Linthorpe Beds
Hi Philip,
We’re pleased to hear you feel the bed offers good value for the price, but we’re sorry to hear that some of the components were missing and that one of the drawers isn’t closing properly. We appreciate how disappointing this must have been, particularly after taking the time to research and choose a bespoke bed.
I can see that we have already sent out the missing feet, and I have also instructed our Customer Service team to contact you directly to check whether you need any further assistance with the remaining issues.
We hope we can help resolve everything for you and appreciate you bringing these points to our attention.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Lovely mattress,but we're worried about…
Lovely mattress,but we're worried about delivery because they were running late.should keep customer informed when running late.
29 de agosto de 2026
Resposta da Linthorpe Beds
Hi John,
Thank you for your feedback.
We’re really pleased to hear you’re happy with your new mattress, but we’re sorry that the delivery was running late and that you were left concerned as a result.
We completely understand how frustrating it can be when a delivery doesn’t run to schedule, and we agree that customers should be kept informed if there are delays. We’ll pass your feedback on to our delivery team, as clear communication is very important to us.
Thank you again for your feedback and for choosing Linthorpe Beds. We hope you continue to enjoy your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Very happy
Salesman very professional, delivery team friendly and efficient. All round great service. And the mattress is perfect for us!
28 de agosto de 2026
Resposta da Linthorpe Beds
Hi Gillian,
Thank you for your fantastic review!
We’re delighted to hear you received professional service from our sales team and found our delivery team friendly and efficient. It’s great to know you had such a positive experience throughout.
Most importantly, we’re so pleased to hear your new mattress is perfect for you! We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Resposta da Linthorpe Beds
Hi Dorothy,
Thank you for your lovely review!
We’re delighted to hear you’re pleased with the quality of your purchase and that it was delivered right on time.
We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Resposta da Linthorpe Beds
Hi Janet,
Thank you for your lovely review!
We’re delighted to hear you’re pleased with your new mattress and found the price to be great too.
We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
My experience with Linthorpe Beds was…
My experience with Linthorpe Beds was good from the salesman to the lads who delivered the bed
27 de agosto de 2026
Resposta da Linthorpe Beds
Hi Kenneth,
Thank you for your lovely review!
We’re delighted to hear you had a good experience with Linthorpe Beds from your initial visit with our sales team through to the delivery of your new bed.
It’s great to know both our sales and delivery teams made a positive impression. We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Great help and advice when choosing
Great help and advice when choosing. We were kept notified of the delivery and the men took great care when delivering the mattress to our bedroom.
21 de agosto de 2026
Resposta da Linthorpe Beds
Hi Joan,
Thank you for your lovely review!
We’re delighted to hear you received great help and advice when choosing your new mattress. It’s also great to know you were kept well informed about your delivery and that our delivery team took such great care when bringing your mattress into your bedroom.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Resposta da Linthorpe Beds
Hi Geoffrey,
Thank you for your lovely review!
We’re delighted to hear you received excellent service. We really appreciate you taking the time to share your feedback and thank you for choosing Linthorpe Beds.
We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
It appeared that my old memory foam…
It appeared that my old memory foam mattress suffered from Alzheimer’s and had a dip deeper than the Mariana Trench.
I wanted a fully sprung mattress but with good quality, so I called in to Linthorpe beds on Portrack lane Stockton. I explained what I wanted and was allowed to try a few mattresses out…not to sleep on though. I was taken to a section of handmade mattresses from Devon….and I am so pleased. It has to be the best nights sleep I’ve had in years! The mattress came with a card explaining when turn and flip it, there was a card with the mattress makers name on.
There were no hard sales from the store, which made the whole experience pleasant.
18 de agosto de 2026
Resposta da Linthorpe Beds
Hi Jeff,
Thank you for your fantastic review!
We’re delighted to hear you called into our Portrack Lane store looking for a fully sprung, high-quality mattress and that our team were able to help you find the perfect choice. It’s wonderful to hear your new mattress has given you the best night’s sleep you’ve had in years!
We’re also pleased you appreciated the thoughtful details that came with your mattress, including the care information and the card from the mattress maker. We know these little touches can make a real difference.
It’s great to hear you enjoyed the relaxed, no-pressure approach in store too. We believe customers should have the time and space to try different options and make the right choice for themselves.
Thank you for choosing Linthorpe Beds and for taking the time to share such lovely feedback. We hope you continue to enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service
The salesman was very friendly and helpful. He made the best suggestions given all the info and requests we told him. The bed was delivered fast and with no issues. It was easy to assemble and my son loves his new bed!
24 de agosto de 2026
Resposta da Linthorpe Beds
Hi Naomi,
Thank you for your fantastic review!
We’re delighted to hear you found our salesman so friendly and helpful, and that he took the time to listen to your requirements before making suitable suggestions. It’s great to know his advice helped you find the right bed.
We’re also pleased to hear the bed was delivered quickly and without any issues, and that it was straightforward to assemble.
Most importantly, we’re thrilled to hear your son loves his new bed! Thank you for choosing Linthorpe Beds and for taking the time to share your feedback.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service and quality of the…
Excellent service and quality of the bed I have bought
9 de agosto de 2026
Resposta da Linthorpe Beds
Hi Maureen,
Thank you for your fantastic review!
We’re delighted to hear you received excellent service and that you’re so pleased with the quality of your new bed.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new bed and many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Be prepared to have your delivery time changed at very short notice
Gave a delivery time of which I was home, the item was actually delivered an hour earlier than the time stated on the email, I was not home to receive it
23 de agosto de 2026
Resposta da Linthorpe Beds
Hi Simone,
We sincerely apologise that the delivery did not go as expected and that the estimated delivery time was not accurate. We completely understand how frustrating it can be when you are expecting an order and the arrangements change.
Having reviewed your order, we can see that an earlier delivery was arranged at your request. Unfortunately, no one was available to accept the delivery on that occasion, so we then arranged a new delivery date for you, at our expense.
We also noticed that the telephone number provided on the order was incorrect, which unfortunately made it more difficult for us and our courier to contact you and keep you updated.
We are sorry for any inconvenience this may have caused and appreciate your patience and understanding. If there is anything further we can assist you with, please do not hesitate to get in touch.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Sales lady explained everything to me…
Sales lady explained everything to me and ( Traci) was very helpful
22 de agosto de 2026
Resposta da Linthorpe Beds
Hi Melvyn,
Thank you for your lovely review!
We’re delighted to hear you found our sales team helpful and that everything was clearly explained to you.
A special thank you for mentioning Tracey. We’re so pleased to hear she was helpful and made your experience a positive one. We’ll be sure to pass your kind words on to her.
Thank you for choosing Linthorpe Beds, and we hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
A Fantastic Company to deal with
Excellent customer service in the shop, was advised free delivery, given a timeline of 2 weeks, order was delivered on a date to suit us, excellent communication, timeline given for delivery, guys put the bed together, so friendly and professional throughout, absolutely love the new bed - would definitely recommend this company, I love a company who give excellent customer service and this company was fantastic from start to finish - thank you
20 de agosto de 2026
Resposta da Linthorpe Beds
Hi Karen,
Thank you for your fantastic review!
We’re delighted to hear you received excellent customer service from your first visit to our shop right through to the delivery of your new bed. It’s great to know the free delivery, timescale and communication all met your expectations, and that we were able to arrange a delivery date to suit you.
We’re also so pleased to hear our delivery team were friendly and professional, and that they assembled your bed for you. Most importantly, it’s wonderful to know you absolutely love your new bed!
Thank you for your kind words and for recommending Linthorpe Beds. We really appreciate your support and couldn’t agree more — excellent customer service from start to finish is exactly what we aim to provide!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Every aspect of the purchase from first…
Every aspect of the purchase from first to last was first class. From choice of bed to the sale to the delivery from two brilliant men.
20 de agosto de 2026
Resposta da Linthorpe Beds
Hi David,
Thank you for your fantastic review!
We’re delighted to hear that every aspect of your purchase was first class, from choosing your new bed and placing your order through to the delivery.
It’s wonderful to know our delivery team made such a great impression too. We really appreciate your kind words and thank you for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent communication and delivery…
Excellent communication and delivery thank you
13 de agosto de 2026
Resposta da Linthorpe Beds
Hi,
Thank you for your lovely review!
We’re delighted to hear you were pleased with our communication and that your delivery went smoothly.
We really appreciate your feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
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