Superb company to buy from, such a mouthwatering selection of delicious cakes plus extras. Bought to let a friend know we are thinking of him and was even able to include a card as well as a lovely ti... Ver mais
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Veja o que dizem as avaliações
The cakes are really dainty and initially look to be too small but they are very sweet and filling. Sadly, some of the toppings had become stuck to the box lid in transit so it might be worth revisit... Ver mais
A empresa respondeu
The cakes all tasted the same (very sweet) banoffee and red velvet particularly were bad. The sign I ordered which was supposed to be individual candles spelling out Happy Birthday instead spelt Happy... Ver mais
A empresa respondeu
First time I’ve used the Little Cake company and am very impressed. Cakes are delicious and many flavours to choose from. The packaging is great with a cooling bags to ensure freshness. Definitely use... Ver mais
Detalhes da empresa
Escrito pela empresa
Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.
Informações de contato
Unit 6 Wessex Road, SL8 5DT, Bourne End, Reino Unido
- hello@littlecake.co.uk
- littlecake.co.uk
4,2
Muito Bom
750 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely little treats to send as gifts…
Lovely little treats to send as gifts nice selection, excellent delivery.
22 de maio de 2026
Avaliação não solicitada
helpful but cakes poor
The company were very helpful with advice about postage but I am sorry to say the cakes were very dry and expensive for what they are. I would not reccommend
8 de maio de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations on this occasion.
We put a great deal of care into every cake we make, so we’d be grateful if you could get in touch and tell us a little more about your experience.
We’re pleased to hear that our team was able to assist you with your queries, and we hope we can have the opportunity to resolve your concerns. You can reach us here: hello@littlecake.co.uk
If I could give less stars
If I could give less stars, I would..
We ordered 36 cupcakes for delivery 10 days from the date the order was placed. We specifically requested Saturday delivery as it was an important birthday.
It got to 4pm Saturday with no communication from Little Cake co. and no sign of the cakes so emailed them. They responded 2 days later offering delivery that week... it was too late!! We had to go out and get a shop bought cake.
The cakes ended up being delivered on the Wednesday of the next week.. so disappointing!
We were offered a £10 voucher in compensation.
1. The shop bought cake i had to get cost more than £10 so doesnt even cover that expense.
2. Why would I go back to a company that let me down so massively?
Such poor service and disappointing efforts in resolving. Will not be going back.
3 de junho de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
We're very sorry to hear about your experience and for the inconvenience caused. We'd really like to look into this further, so if you're able to provide the additional information we've requested via Trustpilot, our team can investigate what happened with your order. Alternatively, please email us hello@littlecake.co.uk
We'd also like to mention that for weekend events, we always recommend selecting delivery for the Friday beforehand to ensure everything arrives as expected for your special occasion.
Please note that our bakery is closed at weekends and operates Monday to Friday.
We're genuinely sorry that we let you down on this occasion and would welcome the chance to review this. We look forward to hearing from you.
Delicious cakes and wonderful service…
Delicious cakes and wonderful customer service from start to finish. Highly recommend.
21 de maio de 2026
Avaliação não solicitada
First and last time customer
First and last time customer. Bought as a surprise on a family member's special birthday. Mix up with delivery from the company meant she got the wrong card,so didn't think the gift was for her. Although company were made aware,they didn't let me know as the customer. Very poor customer service. Extremely disappointed and would not recommend (not due to mistake - as mistakes happen, but due to the very poor customer service and lack of understanding of the effect of the error).
15 de maio de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
We're very sorry to read this and would like to sincerely apologise for the disappointment caused. While mistakes can happen, we appreciate that it's how they're handled that really matters, and we're sorry that you felt let down by the service you received. Please be assured that we will be looking into this internally to understand what went wrong and where we could have done better.
Thank you for taking the time to share your feedback, and once again, we're very sorry for the disappointment caused.
Amazing!
Wow! I am so impressed with this company. I messed up with the delivery address yesterday. Mandy was in contact within minutes of receiving my email. Calm, helpful and rectified my error promptly.
My daughter has just had a baby and it was a treat for her and her family.
They received them this afternoon and are delighted with them.
Thank you Little Cake Company. I would recommend you to anyone.
4 de junho de 2026
Avaliação não solicitada
Mini cake rip off
When it arrived after spending £35 it looked like I had picked up from a local garage shop very disappointed with appearance also the dilly dinosaur cake had no dinosaur on it as in the picture very upset & felt was a con won't b using again could of bought 2 big cakes from Waitrose for the price.
2 de maio de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you for taking the time to share your feedback. We're very sorry to hear of your disappointment. We'd encourage you to get in touch with our customer service team or kindly fill in the extra information request via Trustpilot so we can look into this further and help resolve any concerns. Our email address is: hello@littlecake.co.uk
For transparency, images of our packaging and products are available on our website before ordering, and our team is always happy to answer any questions prior to purchase.
We appreciate your feedback and would welcome the opportunity to discuss this with you.
Cute cakes
Cute cakes - wonderful selection and choice. Delivery was perfect.
These were delightful for the occasion.
My only constructive comment is that they were very sweet. Purely subjective as to taste because as a family we are minimal on sugar.
27 de abril de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed your Little Cakes and that they were perfect for your occasion.
We really appreciate you taking the time to share your feedback with us, including your constructive comments. It’s always helpful to hear from our customers and we’re grateful for your support. Thank you.
My family have used your company …
My family have used your company quite a few times. Excellent cakes although difficult to choose which to buy ,all are delicious. Fast delivery and packed very well. Looking forward to buying again soon .
10 de abril de 2026
Avaliação não solicitada
very very small cakes and extremely…
very very small cakes and extremely overpriced. and cakes very dry . complete waste of money
22 de abril de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you for your feedback. For clarity, each of our Little Cakes is approximately 5cm tall with a 4cm diameter. We typically recommend allowing 2–3 cakes per person. We always aim to be transparent about sizing, and this information is available on our website. We’re also more than happy to answer any questions before an order is placed to ensure expectations are met.
We're sorry to hear about your experience and we’d love the chance to look into this for you and see how we can help. Please feel free to get in touch with us directly so we can understand a bit more and assist you. hello@littlecake.co.uk
Great variety and great cakes
Great variety and great cakes. A really clever idea. The packaging is great as well. Delivery was efficient
Nothing but good things to say!
19 de abril de 2026
Avaliação não solicitada
The Little Cakes
The Little Cakes were part of a champagne celebration where old friends were reunited after thirty years. It was a very special occasion. I placed an order a few days ahead, the cakes were fresh, moist and very tasty. I would have no hesitation in placing orders in the future.
21 de abril de 2026
Avaliação não solicitada
Perfect Cakes
Perfect cakes! My friend loved them :) However Royal Mail thoroughly let you down. They claimed they were unable to deliver even though my friend was in, they didn’t leave a card and didn’t follow the delivery instructions printed on the label to deliver to a neighbour if out (she was in!). Fortunately she got them two days later, Royal Mail left them by her door the second time when she was out! Long story short, great cakes! Royal Mail rubbish! Could you consider a choice of courier? Everyone knows who is good in their own area and Royal Mail isn’t good in mine x
24 de abril de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you so much for your feedback. We’re delighted to hear that your friend loved her gift of Little Cakes.
We’re very sorry to hear about the delivery issues you experienced and the inconvenience this caused. We appreciate you taking the time to share the details with us, and we’ll certainly take your feedback regarding courier options on board.
Thank you again for your feedback and for choosing us for such a special person.
Cakes were tiny
Cakes were tiny, one bite per cake… definitely not worth the money.
31 de março de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you for sharing your feedback. Each of our Little Cakes is approximately 5cm tall with a 4cm diameter. We recommend 2–3 Little Cakes per person to ensure a satisfying portion. Our team takes great care to use only high-quality ingredients and craft each cake with attention to detail, which we believe makes them truly special. We are always happy to help and if there is anything else you would like to discuss, please don't hesitate to get in touch. Thank you.
Cakes tiny definitely not worth the…
Cakes tiny definitely not worth the money
20 de março de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you for your feedback. We’re sorry to hear you feel this way. Our Little Cakes are approximately 5cm tall and 4cm in diameter, and we usually recommend 2–3 per person. Each cake is made with high-quality ingredients and attention to detail, which we aim to reflect in both taste and presentation. We would be happy to discuss this further if you would like to get in touch, please email us at hello@littlecake.co.uk
It is two weeks before I receive my…
It is two weeks before I receive my order!
20 de março de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you for this. We would appreciate an update on this once you receive your Little Cakes. Thank you.
A lovely gift!
I ordered some cakes as a gift. The feedback from the recipient was very positive. The cakes were packaged carefully with an explanatory card, and apparently they were all delicious!
20 de março de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you so much for taking the time to share your kind feedback. We’re delighted to hear that the cakes were well received, and most importantly, thoroughly enjoyed. It means a lot to us to know your gift made such a positive impression. We look forward to baking for your again.
Beautiful cakes - delicious too
Beautiful cakes, very pretty presentation. I bought these for my mum for Mother's Day. Easy to order, cakes were delicious. The only area for improvement is the delivery - they were left on the doorstep in the rain and a neighbour rescued them from getting wet.
13 de março de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you for sharing your feedback. We’re really glad to hear that your Mum enjoyed her Mother’s Day gift.
We’re sorry about the delivery issue and appreciate you highlighting it. We’ll raise this with our delivery partners to help ensure a smoother experience going forward.
We hope to bake for you again soon. Thank you.
Nice idea having small cakes with…
Nice idea having small cakes with varied flavours
13 de março de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
Thank you for your feedback. We’re pleased to hear that you enjoyed the variety of flavours available. Our Mix & Match boxes are designed to offer something for everyone, making them a great choice for any occasion. We appreciate you taking the time to share your thoughts. Thank you.
I am sorry to be disappointed
I am sorry to be disappointed. I sent this as part of a 21st birthday gift and it all went so well. Arrived on time. Very well packaged. But they are not as pictured online. It’s advertised as white chocolate topping with delicate edible flowers and the image online is very pretty. Although I understand the online image is always better than an actual product - what arrived was so far removed I felt really let down. Strong pink topping, tiny icing balls that had merged into the topping and either no flowers or a very sorry looking squished single flower. I am hoping they will taste nice despite the presentation being so poor.
17 de março de 2026
Avaliação não solicitada
Resposta da Little Cake Co.
We’re very sorry to hear that your order did not meet your expectations. We put a great deal of care into our cakes and would really appreciate the opportunity to look into what happened and put this right. Please could you complete the information request via Trustpilot so that our team can locate your order and investigate this further.
We’re pleased to hear that your order arrived on time and was well packaged, and we hope we can resolve your concerns for you.
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