I purchased 6 penguin shaped bottle openers keyrings as teacher leaving gifts. As my daughter is penguin mad and has told her playgroup teachers non stop for 3 years how much she likes them. So a p... Ver mais
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Veja o que dizem as avaliações
The penguin plushs were extremely soft, felt high quality and the friend for whom i bought them adores them. The cookie cutter also seems well made, tho it hasnt seen any action yet. They were also sh... Ver mais
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Good service, well packaged reasonable price. Capping the spend at £20 for free postage is achievable and encouraging. Any higher and it would put one off using the website. Would use again and would... Ver mais
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I would definitely recommend using this company. I spoke directly to Dan about ordering a specific item. He was super helpful and efficient. Delivery was prompt and all the items we bought are fab! My... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Souvenirs
- Loja de Roupas
- Joalheria Especializada em Itens Personalizados
- Loja de presentes
- Loja de variedades
Escrito pela empresa
Gifts for Penguin lovers made easy! Shop hundreds of beautiful Penguin Gifts for women, men & kids - for every occasion. Fast FREE UK Postage.
Informações de contato
Reino Unido
- hello@littlepenguin.co.uk
- littlepenguin.co.uk
4,8
Excelente
407 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery of Little Penguin goods.
Whilst we had to chase the progress of the delivery of the goods, the response from Little Penguin was excellent. Happily the parcel was delivered whilst we were in conversation with them.
5 de dezembro de 2023
Resposta da Little Penguin
Thanks Valerie for the feedback! It's a pity Royal Mail took their time delivering, but glad you got it safely 🐧
another high quality product
Use little penguin for my first choice for penguin related gifts and they never disappoint, another winner and a good stocking filler.
25 de novembro de 2023
Resposta da Little Penguin
Awww great to hear Barry! We're so glad you're pleased with the gifts. Have a lovely Christmas! 🐧
Good value for money
Quick delivery, well packaged, lovely items. Good value for money 😊
25 de novembro de 2023
Resposta da Little Penguin
Thanks Sally! So glad you had a great experience.
The product was for better than…
The product was for better than expected,the boxes were great quality and better than expected graphics
27 de novembro de 2023
Resposta da Little Penguin
Thanks Richard! That's great to hear :-) 🐧
Speedy service great items
27 de novembro de 2023
Resposta da Little Penguin
Great to hear! Thanks for the feedback :-)
Resposta da Little Penguin
Yay! Thank you for the lovely feedback! We're so glad you received your order quickly 🐧
Resposta da Little Penguin
Many thanks :-). We hope to see you back again soon!
Lovely little lads
Both penguins ordered look lovely and arrived quickly, free shipping for spending over £20 aswell which is always nice
20 de novembro de 2023
Resposta da Little Penguin
Thanks Dan! That's great to hear 🐧
Products are gorgeous
Products are gorgeous. So cute and well made .Quick delivery .Loads of emails informing of delivery dates etc.No issues
20 de novembro de 2023
Resposta da Little Penguin
Thank you Martina! We're so glad you received your order quickly 🐧
Easy to order and received promptly
Easy to order and received promptly. Good communication. Granddaughters love the penguin 'glasses' which were purchased as replacements for 2 I bought over 10 years ago.
16 de novembro de 2023
Resposta da Little Penguin
Thanks Sue! We're so glad your Granddaughter loves them! 🐧
Good quality items
Good quality items, got for stocking fillers. Very fast delivery
13 de novembro de 2023
Resposta da Little Penguin
Many thanks Julie! We're so glad you received them super quickly 🐧
Just what I was looking for
13 de novembro de 2023
Resposta da Little Penguin
Perfect 🐧 Thanks for the great review!
Disappointing
Received a faulty item, and returned it. The company failed to acknowledge the fault and refused to refund the return postage. Disappointing overall experience.
And that response is untrue. I have provided a postage receipt, and haven’t received a response from you. I also informed you immediately that the item was faulty.
6 de novembro de 2023
Resposta da Little Penguin
Hi Geoff, this isn't true at all :-(. Disappointed to see this review, rather than you getting in touch.
Your own words were 'Just a matter of taste then'. We explained how they were original marks by DCUK, as they're all hand made.
We refunded you in full, and even offered to refund your return postage if you provided a receipt and could explain how it's a fault.
I'm not sure what more we could have done? We can't just refund the return postage without a receipt. We would have provided a label free of charge had it being a fault, and we could have raised this further with DCUK.
Reply:
Hi Geoff - I didn't receive a response from my email on Friday 17th. Did you email a receipt? I said in that email we would be happy to look in to a fault if you could confirm it. I'm not sure what more we could have done?
Good service
Good service, quality of my purchase excellent.
Would certainly order from them again.
13 de novembro de 2023
Resposta da Little Penguin
Thanks for the lovely review Shirley! We look forward to seeing you back again 🐧
Twinkle the penguin gorgeous
received my order of my little Penquin without any bother great company very polite e-mails keeping me updated He has arrived absolutly gorgeous
Very pleased
3 de novembro de 2023
Resposta da Little Penguin
Many thanks for the lovely feedback! We're so glad you're happy with your purchase 🐧
Good for children showing interest in…
Good for children showing interest in planet
2 de novembro de 2023
Resposta da Little Penguin
Thanks Susan for the lovely feedback. We'd love to know what we could have done for that 5 star review :-). Please pop back again soon 🐧
First class product and shipping.
30 de outubro de 2023
Resposta da Little Penguin
Many thanks for the lovely review! 🐧
The Wooden Penguin I purchased is…
The Wooden Penguin I purchased is delightful. Very nicely packaged and delivered on time. Thank you!
24 de outubro de 2023
Resposta da Little Penguin
Thanks Clare for the lovely review! We look forward to you coming back 🐧
Great price great delivery no problem…
Great price great delivery no problem at all.
24 de outubro de 2023
Resposta da Little Penguin
Thanks Christine for the lovely review! :-) 🐧
Easy website to use and fast delivery
23 de outubro de 2023
Resposta da Little Penguin
Thanks Mary! Hope to see you back again soon 🐧
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