We ordered 2 hoodies one for my Wife and one for myself. We ordered them before reading the reviews. I am so glad that we didn’t look at the reviews as we wouldn’t have bought the hoodies . They both... Ver mais
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Veja o que dizem as avaliações
They are very poor quality hoodies - very plasticky and quite short in length. The price point isn't right at all. They say they give some of the price to mental health charities but now I've looked a... Ver mais
Purchased t shirts online which were available and in stock , was informed later that one item was no longer in stock Understandable that these things happen however staff went over and above to off... Ver mais
A empresa respondeu
You are asking for a review of my recent purchase. Well now that you've asked you can't get any better than purchasing stuff from your awesome black friday sale then get refunded later cos you can't f... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de roupa urbana
- Loja de Roupas
- Loja de Acessórios de Moda
- Loja de moda masculina
- Loja de moda feminina
- Loja de roupas para jovens
Informação fornecida por fontes externas variadas
We're here for the latest styles and fashion trends. Live has the hottest men’s and women’s brands from Australia and Internationally. DENIM is in our DNA. After that glamour inspired Women’s Dress? Cool men’s T-shirts? Perfect fitting Jeans? Glamazon,...
Informações de contato
13/34 Charles Street, 6151, South Perth, Austrália
- +61861183100
- get.help@liveclothing.com.au
- liveclothing.com.au
2,1
Ruim
103 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dress was damaged in post so was given…
Dress was damaged in post so was given a full refund with a discount for future purchases.
6 de outubro de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Gina, thanks for the awesome review and for being so understanding. Sometimes it does happen unfortunately, but glad we could sort it for you. Look forward to seeing you shop with us again soon 😀
Purchased t shirts online which were…
Purchased t shirts online which were available and in stock , was informed later that one item was no longer in stock
Understandable that these things happen however staff went over and above to offer me a replacement of any t shirt aswell as a discount to use in the future ! Well done and thank you !!
22 de setembro de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Paul, thanks for your review. We're so sorry that we weren't able to fulfil your order. On the upside, glad you loved our service 😀😎 If you're ever around Whitfords City anytime soon, pop in and we'd love to introduce you to a new brand that is very similar to EA - it's called SikSilk. You'll absolutely die for it! Look forward to seeing you in store or online again soon! Stay safe
Poor experience - delayed shipping
Poor experience. I chose to buy from Live Clothing because my order qualified for free express shipping and I needed the item for father's Day. Live failed to ship it express which I wasn't sure if it was an error or intentionally just taking the least costly method in the hope their customers wouldn't notice. I contacted them when my Australia Post App notified me my order would be 1- 2 weeks away. They said they would update the parcel to get it to me in time but this didn't happen. I was offered a $10 voucher for my next purchase which wasn't much help as I didn't plan on shopping with them again. The parcel took 9 business days to arrive, a week after Father's day.
20 de setembro de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Sophie, we're very sorry to hear that you had a bad experience. This is really not something we ever like to hear. I've had a look into your order, and it appears that you ordered on Fathers Day (6th Sept) and the order was dispatched on Monday 7th Sept. We acknowledge that a mistake was made by a new staff member, and your order was sent by parcel post (hence the discount voucher was offered as compensation). However, good news is that it arrived on Monday 14th Sept, which, if it helps, it's taking on average, 7x days for Australia Post to deliver to Victoria when we send via Express Post. So unfortunately, it would be unlikely that you would have received it sooner. Just so you know, Australia Post are no longer guaranteeing next day delivery (due to COVID) even though we still pay the premium for the service.
Hopefully the explanation provides some comfort. Please stay safe, and we look forward to you giving us another opportunity :)
- Matt X
Both staff members were very nice
Both staff members were very nice, store was upbeat
17 de setembro de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Sam, that's great news! Glad you enjoyed your experience :)
Excellent service and communication it…
Excellent service and communication it took 1 day to arrive very happy with the product and the woman that served me at Whitfords shopping center was really helpful
11 de setembro de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Neil, Thanks for the awesome feedback. Glad you enjoyed your experience :)
4 stars
I like the pants they suit me perfectly; the shipment was very slow but the customer service was great and helped me solved the issue.
25 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Yumi, we're glad that the NJ pants suit you perfectly... we are totally in love with them :) We do apologise for the time it's taking with shipping at the moment - Australia Post is really struggling with COVID and delivering our express parcels next day. Hopefully it should all be resolved soon X
Resposta da Live Clothing
Valerie, thanks for the awesome review. Looking gorgeous babe 😘 See you again soon X
Very happy with delivery time and…
Very happy with delivery time and product
17 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Leisha, thanks for the awesome review and glad you enjoyed the experience! Looking gorgeous babe 😘 See you again soon X
Thanx Live Team
Thanx Live Team. The quickest I’ve ever received an order. Keep up the great work!!
17 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Kiri, thanks for the awesome review and glad you enjoyed the experience! Looking gorgeous babe 😘 See you again soon X
Good comunication
Quality of knit excellent. Would have given 5 stars however jumper did not have the blue trim as shown in the picture on the website.
17 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Judy, thanks for the feedback. I've raised this with the buying Team and they've assured me that your feedback will be passed back onto All About Eve. See you again soon X
Great product great service
16 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Tas, thanks for the awesome review. Looking gorgeous babe 😘 See you again soon X
I couldnt get a refund for an afterpay…
I couldnt get a refund for an afterpay purchase. I've never seen that silly rule
12 de agosto de 2020
Avaliação não solicitada
Fast international shipping from AU to…
Fast international shipping from AU to EUROPE!! Product amazing and wonderful shop!! So professional
Well done !!
11 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Mario, thanks for the awesome review! Hopefully you were able to show them off along the Italian Riviera!!
Amazing!
Thank you so so much!
I was searching for the "Valerie Utility" Nana Judy dresses for EVER. They don't even have them on their own site! So when I saw that you had them I immediately had to get them! Shipping was fast. Thank you very much :)
Just maybe don't write the real value of the products next time, because I had to pay like 30 euro in duty fees ^^'
10 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Sophie, thanks for the awesome review. Glad you're in love with NJ just as much as we are :)
MINKPINK Kiki dress purchased online
Love the dress, fits very well.
10 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Vanessa, thanks for the awesome review. Looking gorgeous babe 😘 See you again soon X
Clothes not fit to decription
7 de agosto de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Ben, we're very sorry to hear that you had a bad experience. This is really not something we ever like to hear. Please do contact us via the contact us form on our website, and let's see what we can do for you for the item that isn't quite right. We should be able to sort you a better size 😀 Stay safe.
Fantastic range of products and great…
Fantastic range of products and great prices especially the sales.
I have shopped here before and will again.
23 de julho de 2020
Avaliação não solicitada
Resposta da Live Clothing
Lisa, thanks for the awesome review. Looking gorgeous babe 😘 See you again soon X
Awesome customer service and the…
Awesome customer service and the efficiency of getting the items to me the same day was amazing. Well done guys so glad to have such an iconic store back up and running
20 de julho de 2020
Avaliação não solicitada
Resposta da Live Clothing
Jemma, thanks for the awesome review. We hope you've been loving all the changes we've been making 😀 Looking gorgeous babe 😘 See you again soon X
Fast delivery
My order was delivered to Sydney within 2-3 days. Really happy with the site!
20 de julho de 2020
Avaliação não solicitada
Resposta da Live Clothing
Vy, thanks for the awesome review. Looking gorgeous babe 😘 See you again soon X
Took three days to notify me that my…
Took three days to notify me that my item was out of stock and I wouldn’t be receiving it, very poor
16 de julho de 2020
Avaliação não solicitada
Resposta da Live Clothing
Hi Samantha, we're very sorry to hear that you had a bad experience. This is really not something we ever like to hear. We do try to get back to every customer within a day or two, and unfortunately we weren't able to meet your expectations. It's such a shame that we weren't able to send you your awesome dress! We'd obviously love you to give us another go 😀 Stay safe.
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