LiveMore Mortgages Avaliações 250

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant company, highly recommended for older borrowers. We were helped and advised by Umar who was a star and took away all the stress and strain of applying for a remortgage in our sixties. He g... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the Start Mark Finan was a real support. His knowledge, consideration and care was 100%. He couldnt have been more helpful and knowledgeable. I most certainly would recommend to anyone that was... Ver mais

Avaliado com 5 de um total de 5 estrelas

An excellant service throughout the whole process. Patrick Bunton was always there to keep things moving. Would certainly recommend the company.

Avaliado com 5 de um total de 5 estrelas

Very good experience with LiveMore. Very clear understanding given by Mark of the product. They were very patient when we hit a problem with the land registry. All sorted now, then completed in a ti... Ver mais

Detalhes da empresa

  1. Credor fiduciário

Escrito pela empresa

LiveMore exists to challenge the unfair No’s in the mortgage world - because age shouldn’t be a barrier to opportunity. Later life is full of possibilities, from fresh starts to family moments, and people deserve mortgages that support their future, not limit it. That’s why our mission is to help people aged 50 to 90+ live well by giving them access to mortgages designed for the realities of later life. By saying Yes whenever we can, we help our customers live more, for all that’s yet to come. We are a tech-enabled challenger brand helping intermediaries deliver better customer outcomes thanks to our LiveMore Mortgage Matcher® engine, and best-in-class customer service. We are proud to be rated 'excellent' on Trustpilot. LiveMore is authorised and regulated by the Financial Conduct Authority.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

250 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We approached LiveMore and within 8…

We approached LiveMore and within 8 weeks we had the money in for a remortgage. Excellent service from both Patrick and Lee.

24 de abril de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you for your 5-star review, we are delighted that we were able to help you to remortgage within eight weeks. We'll be sharing your excellent service comment with Patrick and Lee too.

Avaliado com 5 de um total de 5 estrelas

Livermore were excellent and always…

Livemore were excellent and always kept me advised of progress.
Any queries were dealt with promptly and they always responded within a working day. Excellent customer service thank you

24 de abril de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you for leaving such a positive review Lorraine. We are pleased that we kept you up to date and dealt with any queries promptly for you within a working day.

Avaliado com 5 de um total de 5 estrelas

It's not as scary as you think

Our mortgage experience with this company has been the best ever, just when we expected it to be more difficult at our stage in life! Pat has a very easy friendly manner. He was professional but so approachable and easy to deal with at the same time. I must also mention patient! Especially when we kept changing our minds nothing was too much trouble. The mortgage offered is perfect for us after looking at various options. Please don't hesitate to give them a call you won't be disappointed. We will definitely be recommending to friends. Thank you for everything.

13 de abril de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Mart and Jen, thank you so much for taking the time to share this valuable and very welcome review.
We are pleased that we were able to help you get your perfect mortgage and that you found Pat friendly, professional and patient too.
We understand that customers want to think through the options and we are always here to listen and help.
Thank you for recommending us to others and your friends as well!

Avaliado com 5 de um total de 5 estrelas

LiveMore is the best company in UK …

LiveMore is the best company in UK don't waist your time for looking somewhere else. LiveMore is based on the best quality of service and taking into consideration of people situations, they are there to help and support not to punish .
Personally, I don't think any other company can beat LiveMore , LiveMore is people company before the business.
I am very lucky that my respectful broker connect life time mortgages has introduced me to LiveMore.
Trust them they care about their customers they are not a robot without feeling.

4 de abril de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Salah, thank you so much for taking the time to write your detailed review.
We are delighted that you feel we offer the best quality of service and fully consider people's situations. We really do take the time to fully review each mortgage application as we are keen to support more customers.
Thanks go to your broker Connect Lifetime Mortgages as well for the introduction, we're so pleased we were able to help.

Avaliado com 5 de um total de 5 estrelas

Patrick Bunton was amazing from start…

Patrick Bunton was amazing from start to finish. Chatting through our options to structuring the final mortgage and then patiently getting it completed. I have no hesitation in recommending him to anyone

31 de março de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you for the 5-star rating and sharing your recommendation, we are delighted that Patrick Bunton looked after you so well and will share the good news with him.

Avaliado com 5 de um total de 5 estrelas

A mortgage provider with a difference!

Mark Finan was simply amazing from start to finish! The minute I enquired about the remortgage of my home and spoke with Mark, I knew I had struck gold-very professional, courteous, pleasant to talk to and always willing to listen, support and guide me!
LiveMore bespoke mortgages for over 50s is simply the best and Mark broke it down to make it all make sense!
Thank you so much for being there and being so supportive too! Highly recommended provider for my family and friends!

Regards

Richard

21 de março de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Richard, thank you for leaving this great review, we are so pleased that Mark was able to support you in such an amazing way throughout the whole of the process, we'll be sure to let him know of your feedback.
Thank you also for highly recommending us to your family and friends, we are always here to help the over 50s!

Avaliado com 5 de um total de 5 estrelas

5+5 is a perfect product!

Compared to the mainstream lenders, this application process was a dream. Very muchhassle free, underwriting was completed with a sensible timeframe, the valuation was instructed and carried out within two days and the offer followed. I believe the 5+5 product for the baby boomer community is wonderful. I very much like the sensible way they approached lending. Livemore seem to consider that age, experience, maturity and a lifetime of accumulated assets-is a benefit and a positive and are not considered a deterrent and negative, which the major banks and many other lenders do! Well done Livemore you are in a great niche market… and appear to be doing very well. We are looking forward to a very positive working relationship.

12 de março de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you for your wonderful review David! We're thrilled that our application process was a "dream" for you. It's great to hear that our streamlined approach met your expectations.
We're proud to offer a lending approach that values age, experience, and accumulated assets as positives. We look forward to a positive working relationship with you too. Thank you for choosing LiveMore!

Avaliado com 5 de um total de 5 estrelas

Great lightning quick service

I had a very urgent case where the client would have gotten a £15,000 penalty if his bridging loan was not repaid by the 4th March. Property was 100% flat roof I spoke to Nicola Palmer my Business Development Manager at LiveMore who also spoke to Matt Evans the Chief Underwriter. Results were Application on the 1st, Valuation done on 4th, Offered on 10th, Completed 28th. I very happy client indeed 😁😁

1 de fevereiro de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you for sharing your fantastic experience with our "lightning quick service", Paul! We're delighted to have helped your client avoid a significant penalty by acting swiftly and our team's dedication is one of our greatest strengths. We look forward to facilitating more success stories for you!

Avaliado com 5 de um total de 5 estrelas

Thank you LiveMore!

We’d like to thank LiveMore Mortgages for providing a product enabling us to stay in our family home and particularly Umar Khan for great follow up.

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

We’re delighted to have been able to help you stay in your family home. Thank you for your kind feedback – and we’ll be sure to pass your appreciation on to Umar!

Avaliado com 5 de um total de 5 estrelas

Case through from app to completion in…

Case through from app to completion in 4 weeks. Keep it up

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Four weeks from application to completion – great to hear! We really appreciate your feedback, Austin, and we’ll keep working to maintain this level of service.

Avaliado com 2 de um total de 5 estrelas

The slowest processing I've ever…

The slowest processing I've ever experienced in the Equity Release market. 9 days since I've made the application and it's not even been looked at yet. Most of the other lenders have an offer out by now, or at least have the valuation done. Really poor

5 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Very efficient

Very efficient , and comprehensive .
Thoroughly recommended.

12 de fevereiro de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you, Christine! It’s fantastic to hear you found our service efficient and comprehensive. Your recommendation means a lot to us!

Avaliado com 5 de um total de 5 estrelas

First class service

I feel the KFI system can and will evolve and I can't say enough about the service I and my client have received so far.

11 de fevereiro de 2025
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

First-class feedback, Gerard – thank you! We’re always looking for ways to improve, so we really appreciate your thoughts on the KFI system. Delighted to hear you and your client are happy with our service!

Avaliado com 1 de um total de 5 estrelas

Slow, slow, slow!

I uploaded the case to your team 31/01/25 and am still chasing for an initial response 11/02/2025 - no other equity release lender takes this amount of time to provisionally approve a case to sent to valuation. Very Poor.

3 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent service from all

An urgent case where client is on bridging finance. Application sent Friday, Valuation done Tuesday 😁

30 de janeiro de 2025
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you for your kind words Mr McKay! We’re delighted to hear that you had an excellent experience with us, especially on such an urgent case. Our team understands the importance of swift action in situations like these, and it’s great to know we could help move things along quickly for your client.
If you ever need anything in the future, we’re always here to support you.

Avaliado com 5 de um total de 5 estrelas

We recently had the pleasure of working…

We recently had the pleasure of working with LiveMore Mortgages, and we couldn’t be more impressed! Their team truly understands the needs of borrowers in later life, offering flexible and tailored mortgage solutions that many mainstream lenders simply don’t provide.

From start to finish, the process was smooth and efficient, with clear communication at every stage. Their expertise in later-life lending, combined with a customer-first approach, made a real difference for our clients. We particularly appreciate their willingness to consider individual circumstances rather than a one-size-fits-all approach.

If you're looking for a lender that goes above and beyond to find the right mortgage solution, LiveMore is an excellent choice. Highly recommended! 🚀

23 de janeiro de 2025
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you, Stuart! We truly appreciate your kind words and are delighted to hear that you found our later-life mortgage solutions flexible and tailored to individual needs. It’s fantastic to know that our customer-first approach and smooth process made a real difference for your clients. Your recommendation means the world to us, and we’re grateful for your support!

Avaliado com 5 de um total de 5 estrelas

Umar Khan the star in LiveMore Mortgages Crown

I have just had the pleasure of having my over 60's mortgage arranged by Umar Khan. I am late to this game as I am a first time buyer, an Umar walked me through the process step by step, and found me a product that was suitable for me, and with a repayment I was more than happy with. Never in my life have I experienced a quick response time from a financial institution, however, Umar's responses were second to none. He emailed me back out of working hours and also undertook phone calls instantly. I was so pleasantly surprised by this, as I was very keen to prove my position to the estate agents. Because of the impeccable customer service I received, I would not hesitate to recommend LiveMore Mortgages! Umar, you are a star! Thank you!

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Jayne, thank you so much for sharing your experience! It’s wonderful to hear how Umar guided you through your first-time buyer journey with care and efficiency. We know how important quick responses are, and we’re so pleased Umar was able to provide the support you needed. We’ll make sure to pass on your kind words—he’ll be thrilled! Wishing you all the best in your new home.

Avaliado com 5 de um total de 5 estrelas

From start to finish very professional…

From start to finish very professional throughout and transparent service. thank you Mr Finnan

27 de janeiro de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Thank you, Ralph! We’re so pleased to hear you found the service professional and transparent from start to finish. That’s exactly what we strive for! We really appreciate your feedback to Mark and your support.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Very thorough. Highly recommend. Thank you so much.

31 de janeiro de 2025
Avaliação não solicitada
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Ann, thank you for your kind words! We’re delighted to hear you had an excellent experience with us. Your recommendation means a lot, and we’re so glad we could provide a thorough and helpful service.

Avaliado com 5 de um total de 5 estrelas

The excellent property criteria offered…

The excellent property criteria offered by Livemore and service to match

23 de janeiro de 2025
logotipo da LiveMore Mortgages

Resposta da LiveMore Mortgages

Robert, we really appreciate your feedback! It’s great to know that our broad property criteria and service met your expectations. We’re always here to support you, and we’re grateful for your trust in us.

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