This was a Web transaction. Their site shows stock levels. Their response was swift. Not had delivery yet but do have notification of tracking.
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Veja o que dizem as avaliações
Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... Ver mais
Great customer service.i ordered the wrong part from there online store.Phoned up and explained my mistake, returns delivery note email to me then the correct part for my rifle sent out next day at no... Ver mais
Very Friendly staff, I dealt with Peter at the shop who was great, also Chris was also superb on the phone a couple of times,all staff I spoke with were all very professional in their Firearm knowledg... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.
Informações de contato
High Street 101, DE14 1LJ, Burton-on-Trent, Reino Unido
- livens.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
NO TIME FOR YOU
no reply to several email messages no reply to guntrader messages no reply to voice mails no anwer on the telephone then finally
Unbelievable finally got through and asked about shot count and testing a used £1100 air rifle to be told.. we haven't got any .357 pellets, and we havent got time for that. Well guess what..I ain't got time to spend my money with you
REPLY
Don't lie plenty of customers say the same as me. Your lucky you are busy ..for now

Resposta da Livens LTD
Great service. Fast delivery.
Great service from Livens, easy process, good stock and fast delivery.
Excellent company especially as they…
Excellent company especially as they were the only ones had my item in stock. Easy payment and fast shipping, well packaged.
Prompt service
Prompt service, even though I ordered on a Sunday evening, my MDT Peanut Bag was in the post next morning.
On the occasions I have visited the well stocked shop, they have always been keen to help.
Great service
Great service, fair price a real Aladdins Cave for firearms and equipment.
Excellent Online shopping experience
Excellent Online shopping experience, courteous and helpful service from staff when contacted and speedy despatch of items.
Great price and faultless service.
Swift delivery and a competitive price
Swift delivery and a competitive price. Would definitely use again
I ordered 200 30 cal 168gr TMK late on…
I ordered 200 30 cal 168gr TMK late on Wednesday and was kept advised of order progress throughout.
Delivered on Saturday! Great service - Many Thanks!
Easy to order,found the silencer that i…
Easy to order,found the silencer that i wanted.
Fast delivery and competitive prices
Fast delivery and competitive prices. Very happy customer
Excellent service as usual
Excellent service as usual, prior to me placing the order online I rang them to confirm a detail and they were so helpful, good prices and fast delivery via Royal Mail
They give fantastic Servis
Are you fantastic Servis? You good? Come on time with a good value.
Poor customer service
Order made and paid 01/06/26 with additional fee for RFD to RFD transfer. After 16days, item was still not delivered.
After contacting staff, it transpires that delivery team made error, putting item for store collection instead RFD delivery which was what was purchased. No urgency in posting after issue highlighted and no compensation as gesture of good will offered due to inconvenience caused. Unfortunately my customer experience was poor and won't use their services again. Other better options out there. Do not recommend
Following dealer reply after submitting my review i must correct you that, no contact was made by your store to reach me after purchase was compleated.
The online order was followed by a phone call to the store the next day to confirm that the 2 moderators (not one) were for SUB 12ft/lb AIR WEAPONS, also providing my AW certificate number (as i am based in Scotland- only country part of UK that requires certificates for AW's, and in a very near future, possible August/September this year, moderators will came out all together from certification requirements for FAC's), and providing again during that phone call the FULL details of my local RFD which had been given on the original online purchase.
I stand by my comments, poor customer service, passing blame to the customer for the C*** up your team made, and i do not recommend your services as per experience received.
On saying that, i have to be fair and say that I did receive notification this afternoon, that you have now taken steps to complete the delivery of my purchased items which were paid for and should have been received over 2 weeks ago.

Resposta da Livens LTD
Excellent service and knowledgeable…
Excellent service and knowledgeable staff. Good selection of ammunition and reloading supplies
Always delivered on time
Always delivered on time, and staff are always helpful if you have a problem
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