Livora Avaliações 80

The razor itself actually works very well, and I have no complaints about the product quality. It does what it’s supposed to do, which is why this experience is even more disappointing.

My issue is with the company’s business practices. They seem to automatically enroll you into a subscription refill program without making it clearly known, and there is no simple or visible way to cancel it online. I spent time trying to figure out how to stop future refills and could not find any clear unsubscribe option.

The only apparent way to cancel was by emailing customer service, which feels extremely sneaky and very unprofessional. Customers should never have to dig around or send emails just to stop an unwanted subscription.

I would strongly encourage future buyers to double-check for any auto-refill or subscription terms before purchasing, as it was not made clear and was frustrating to deal with.

Great product, but the hidden subscription setup and difficult cancellation process really leave a bad impression.

Very understanding I appreciated it very much 😊

It actually works. I was pretty skeptical but I wanted to try something different and I’m so glad I did. I am never going back to regular woman’s razors. The shipping process can take a while but it was well worth the wait.

My silkglide pro stop working but they sent me a new one right away and I didn’t need do argue with them. 10/10💯

Had an issue with a shipping address. They were super quick with a response and fixing the issue. Great customer response and very friendly.

Best thing I have bought thus far! Only cuts the hair and not the skin and leaves no hair bumps! Love it!

It worked well for me like when I shaved my arms and then use the other tool to make all the bumps go away it would smooth it out.

I love this razor/ shaver. This shaver is a game changer . It works dry or in the shower.
I have already recommended it to my friends. A couple have already purchased one as well. This is my new go to for life! One of my favorite things is that it tells what percentage your battery is at. So there is no guessing if you’ll make it through life shave or not. Love this png

Update on my experience! Took a month to get to me with no tracking whatsoever so I thought I got scammed especially since they barely answered their emails. Not worth the money even though I go it on sale, loses its charge pretty quickly and is very loud.

Never even got my package. It showed as delivered and their customer service is absolutely a joke. They sent me a picture of it delivered on the 20th. But where is it?? And they won’t refund me.

I haven't gotten my package yet and was worried, a wonderful person helped communicate with me that it was on its way and wasn't lost, absolutely live the vibe!

It works well and I have no pain while shaving, which was my goal. Thank you!

This product is the best female shaver ever. I safely shaved my intimate areas no nicks cuts or shaffing, very pleased with it. Well worth it good quallity. Happy customer. Quick delivery good product.

I really loved it. Thank you so much 💖

Horrible customer service. Requested a refund, never got an answer. And it still hasn’t even shipped yet.

Very disappointed with Livora. My razor took two weeks to arrive, and I later discovered I had been automatically signed up for a refill subscription without clearly realising it. I only wanted to buy a razor, not subscribe.

I was unexpectedly charged £28, and although it mentions an eight-week refill, I was charged again within six weeks of purchase. I’ve emailed customer service and received no response.
This feels misleading and unprofessional. Avoid if you can. and I’ve emailed customer service and received no response.

This feels misleading and unprofessional. Avoid if you can.

Trash razor and unhelpful customer service. Somehow signed up for a subscription without knowing it and didn’t find out till I was charged £28. Contacted them immediately and was told it’s non refundable.

This product is highly disappointing and nowhere near the quality the company claims. Its performance is poor, and the advertised results are simply not true. On top of that, they sneak in an automatic subscription without proper disclosure, which is completely unacceptable. If you don’t catch it in time, they refuse to refund your money. This practice feels deceptive and careless toward customers. I strongly advise others to stay away.

I ordered the thermal brush early Jan and have not received it. I already paid for it. When i check the tracking number it says it does not exist.
Please help so that I can get the brush delivered

My parcel was delivered to the wrong address and left on an insecure front doorstep which is absolutely not the fault of the company. However when I reached out to them to resolve they refused to contact the delivery company and insisted that I did. This is not policy as they are the ones with the contract with the delivery company. I contacted the delivery company (no surprise it was Yodel who lose more parcels than they deliver), I obtained proof of delivery which was a picture on a doorstep which was not mine. Livora then requested me to send not only this picture but a picture of my doorstep to evidence they were different. I did all of this and have now had no response for a week. They have not sent a replacement or issued a refund. Thankfully I paid using PayPal who have investigated and issued me a refund but the customer service from Livora has been awful.