We have been long standing customers of Lloyds. The customer service is second to none which is why we recently moved another financial platform across to them. Our Relationship manager Luke Willis ha... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We have been long standing customers of Lloyds. The customer service is second to none which is why we recently moved another financial platform across to them. Our Relationship manager Luke Willis ha... Ver mais
A empresa respondeu
We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Ver mais
A empresa respondeu
I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Ver mais
A empresa respondeu
We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Ver mais
A empresa respondeu
Escrito pela empresa
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Have purchased a new business , I have received best help from Remee Thakrar.
All send at right time, then took 5 minutes to start to use card machine
Really appreciated
Bruno

Resposta da Lloyds Cardnet
To sort out merchant services, Rehana was very Proactive. They have given Excellent customer service.

Resposta da Lloyds Cardnet
I had a great experience dealing with Serhat regarding our merchant services. The communication was clear, professional, and efficient throughout the process. Everything was explained in a straightforward way, making it easy to understand the changes to our account.
Overall, very good service and support — much appreciated.

Resposta da Lloyds Cardnet
My request for my cardnet terminal was swift. Hannah was really helpful the entire process! She is an incredible professional with great communication skills. Her responses were always prompt and positive! She is a breathe of fresh air! Thank you Hannah

Resposta da Lloyds Cardnet
Professional, friendly and informative service.
Explained the options clearly which made choosing a suitable replacement POS card terminal straightforward.
Good communication and processing of new contract.
Thank you!

Resposta da Lloyds Cardnet
Dulcie was excellent, she helped me with a variety of issues, and even saved me some money...... that can't be bad !!

Resposta da Lloyds Cardnet
Very smooth transition from an old credit card machine to a new one. Cleo was very knowledgeable and ensured that we got the correct machine for our needs and that it was changed over quickly with no delay in usage

Resposta da Lloyds Cardnet
I have been speaking with Dulcie regarding a new terminal, she has been an absolute delight everything has gone ahead perfectly. Thank you

Resposta da Lloyds Cardnet
On the 19th of April 2026 I spoke to a young lady called Amber Gibson who was extremely helpful professional and knew what she was talking about. She’s a credit to your organisation.

Resposta da Lloyds Cardnet
When I phoned your representative David Guy was very helpful and polite.
He answered all my questions and
explained everything to me that I needed to know.

Resposta da Lloyds Cardnet
Richard Swinfield has been helping us with cardnet since 2025 and has always been very helpful and informative with any information that’s he’s provided us.

Resposta da Lloyds Cardnet

Resposta da Lloyds Cardnet
We couldn't accomplish anything with those who said they would come back but never did.

Resposta da Lloyds Cardnet
We was planning on leaving Lloyds Cardnet as our machine had become obsolete and required a new one. When I called I spoke to Cleo Swales and she was excellent. She offered me a more modern machine and gave us a more competitive rate. The customer service she provided was outstanding and resulted in us continuing with Lloyds Cardnet. I can not complement her highly enough

Resposta da Lloyds Cardnet
From initial contact with Richard Swinfield following a recommendation, to implementation with FISERV and later down the line with the Castle card machine, I cannot fault the service provided. Richard has been fantastic throughout the whole time.
I've had no problems at all since we went live in 2023.

Resposta da Lloyds Cardnet
As a new Lloyds Cardnet customer, the onboarding was smooth, well supported, and everything is working as expected

Resposta da Lloyds Cardnet

Resposta da Lloyds Cardnet
Michael Scott is always helpful and responsive in accommodating our needs.

Resposta da Lloyds Cardnet
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.