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LMC Cars LTD  Avaliações 

250
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thank goodness for the second salesman we met, Grayson! He made the whole experience and transaction so comfortable and smooth from the moment he met with us. An absolute pleasure to have met, reass... Ver mais

Avaliado com 5 de um total de 5 estrelas

Experience was very good. I was skeptical about doing PCP but Ali made sure that I didn't go over budget and managed to get me 2 year warranty as well. He was very helpful and nice during the whole pr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience buying a car from Jengiz who had high levels of experience in the motoring world. He was friendly and provided assistance all the way helping me with admin after purchasing the car. I... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought a Tesla with worn tyres and ball joints were gone too which needed sorting and they’ve said they are not willing to fix the issue, disgusting

Detalhes da empresa

  1. Revendedora de carros usados
  2. também em
  3. Concessionária

Escrito pela empresa

LMC Cars, also trading as London Motor Company, is a family-run used car dealership in North Ockendon, Upminster, Essex, established in 1980. We hold close to 400 vehicles in stock including Tesla, BMW, Mercedes-Benz, Audi, Land Rover, Kia and Volkswagen — from first cars and family hatchbacks to prestige, performance, electric and hybrid models. Every vehicle is hand-picked and prepared to a consistent standard before it goes on sale, with electric vehicles receiving a battery health check as part of that preparation. We offer flexible finance packages, accept part exchanges, and provide nationwide delivery. We are FCA regulated (FRN: 668759). We know a car purchase doesn't always end at the forecourt. If something isn't right after you've bought, call us on 01708 863247 or email sales@lmc-cars.co.uk and ask to speak to a manager. We would rather hear about it directly and put it right. Visit us at White Post Farm, Ockendon Road, North Ockendon, Upminster RM14 3PP, or browse our current stock online.

LMC Cars

Escrito pela empresa

The LMC Promise
At LMC Cars, we’re committed to delivering an exceptional experience from start to finish. Our promise to you: 🚗 Outstanding Customer Service – From your first enquiry to the moment you drive away, our friendly and knowledgeable team is here to support you every step of the way. 💷 Industry-Low Finance APRs – We work with trusted lenders to offer some of the lowest finance rates on the market, helping make your dream car more affordable. 🏆 Unbeatable Prices – We constantly price-check our vehicles to ensure you’re getting the best deal possible—without compromising on quality. We don’t just sell cars—we build lasting relationships. That’s the LMC difference.

Informações de contato

LMC Cars ltd

Family Run Car Dealership with over 300 Cars

3,6

Bom

O TrustScore é 3.5 de um total de 5

250 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 8% das avaliações negativas

Normalmente responde dentro de 24 horas

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3,6

Todas as avaliações

(250)

84 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible experience

Terrible experience, I bought a car and they make a mistake with the documents on dvla, they didn't answer for 3 weeks and the answer was the same" I will call you back ". They don't do any services on the cars, avoid as possible..

11 de março de 2025
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Resposta da LMC Cars LTD

Thank you for your feedback. We're sorry to hear you feel let down. While we appreciate your frustration regarding the DVLA documentation, it's important to note that delays with DVLA processing are often outside of our direct control. That said, we absolutely agree that communication is key, and we apologise if you were left waiting for updates.

Regarding servicing, all our vehicles undergo a rigorous pre-sale inspection, and where required, are serviced or MOT’d prior to handover. If you believe any aspect of your purchase fell short, please email us at sales@lmc-cars.co.uk with your registration number so we can look into this further and ensure it’s properly addressed.

We remain committed to resolving concerns fairly and thank you again for your review.

Avaliado com 5 de um total de 5 estrelas

Friendly professional good deal

14 de março de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you for your kind words! We're really pleased to hear you had a positive experience and got a good deal. If there's anything else we can help with in the future, don't hesitate to reach out. Enjoy your new car!

— The LMC Cars Team

Avaliado com 5 de um total de 5 estrelas

Good customer servivce by Jenkis nice…

Good customer servivce by Jenkis nice spoken chap and well dressed with smiles on his face.

27 de janeiro de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you for the great feedback! We're delighted to hear you were looked after by Jenkins – he's a valued member of the team, and we’ll be sure to pass on your kind words. We’re glad you appreciated the service and the positive attitude!

— The LMC Cars Team

Avaliado com 5 de um total de 5 estrelas

Excellent service received

Excellent service received. The company staff attended to us our enquiries professionally and supported us in deciding to purchase an MG HS.

8 de março de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you for your lovely review! We're so pleased to hear that our team provided professional support and helped you with your MG HS purchase. It was a pleasure assisting you, and we hope you’re enjoying your new car. If you need anything in the future, we’re always here to help.

— The LMC Cars Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service , absolutely love the car , highly recommend

4 de junho de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you for the great feedback! We're thrilled to hear you love your new car and really appreciate the recommendation. Wishing you many happy miles ahead!

— The LMC Cars Team

Avaliado com 5 de um total de 5 estrelas

Amazing and great staff

Amazing and great staff
Ever so helpful
Went out of there way to help me
Would recommend highly

13 de junho de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you for your kind words! We're so pleased to hear our team went the extra mile to help you. It means a lot to know you'd recommend us – we're always here if you need anything in the future.

— The LMC Cars Team

Avaliado com 1 de um total de 5 estrelas

After sale treatment is shocking

Purchased a 2019 Volvo XC60 in January 2025. Unfortunately what should have been me buying the nicest car I have ever owned, has turned into a nightmare.

Issue 1: When I purchased the car, the warning support start stop service light was on and was assured that after driving the car, it would recharge and remedy itself. Notified dealer that evening after 3 hours of driving that it had not remedied itself. Back for visit 1 to the dealer. I dropped off the car, was told they would replace the support start/stop battery. Picked up the car several days later, drove for over an hour and the light came back on. Back for visit 2. Was then told everyone had gone home for the night, so I should go to a local garage to get it looked at. Visit 3 was to my local Halfords who immediately notified me that the battery had not been replaced by LMC so they proceeded to change the battery. After several emails and calls, I was eventually refunded for the new battery. How LMC did not think I would eventually discover that the battery had not been replaced is beyond me. 2 half days wasted driving back and forth to LMC ultimately for nothing.

Issue 2: When I purchased the car, LMC rep confirmed he had done all of the paperwork and I would receive the new logbook within a number of weeks. Several weeks pass, after checking with LMC who confirmed it was done, I contracted DVLA who quickly confirmed no change of ownership had been registered. After several more calls to LMC, this was finally undertaken.

Issue 3: The front registration plate of the car is damaged so when buying the car, it was agreed a new registration plate would be sent to my home address. 6 months later and after numerous calls, emails and texts, and LMC confirming repeatedly that "their parts team would send it", the new registration plate has still not arrived.

Issue 4: Within a small number of weeks, the car unfortunately had a flat tyre due to a nail puncturing the wheel. When I went to have the wheel repaired, I was informed that the security wheel nut given with the car was not correct. LMC could not provide me with the correct one so this required me to go to my local Volvo dealer to get new wheel nuts on the car (another day out to another garage with my new car to fix a LMC issue). Thankfully this happened near home because if this had happened while travelling abroad, I would have had to leave the car until Volvo could have sorted it.

Overall, I have spent circa 15-20h chasing LMC and dealing with issues which never should have arisen. Terrible service and a very expensive purchase has turned into a nightmare.

I would advise on avoiding LMC at all costs.

1 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good salesman friendly people got good…

Good salesman friendly people got good deal

22 de março de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you for the great review! We're glad you found our team friendly and got a good deal. It was a pleasure helping you, and we hope you enjoy your new car!

— The LMC Cars Team

Avaliado com 5 de um total de 5 estrelas

Bought second hand A Class Mercedes

Bought second hand A Class Mercedes. Car in mint condition as described High quality used car with no issues Drives beautifully First class, faultless customer service provided by Malcom and Wayne Friendly, helpful, trustworthy and knowledgable dealership A top notch, smooth and pleasant consumer experience Would highly recommend Lamwell Motor company for any potential purchaser

12 de maio de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thanks for the 5 Star Review

Avaliado com 5 de um total de 5 estrelas

Had the best experience at lmc cars

Really lovely dealership very trustworthy, easy to get to. Lovely staff amazing selection of good quality cars very happy with my new car.

3 de março de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thanks for the 5 Star Review

Avaliado com 4 de um total de 5 estrelas

Great little car

A sales guy called Ali help my purchase my Kia from LMC he was great at helping me with my purchase and would recommend him and the company in the future

3 de fevereiro de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thanks for the review, let me know if there is anything we can do to make it a 5 star.

Avaliado com 5 de um total de 5 estrelas

Smooth and Professional Car Sale Experience with LMC via Motorway

I recently sold my car to LMC through Motorway, and the entire process was seamless from start to finish. After the auction, Clive from LMC promptly got in touch to arrange a viewing at a time that suited me. On the day, Tim and Graham arrived right on schedule. They were professional, courteous, and efficient—inspected the car, offered a very fair price (significantly better than Webuyanycar), and arranged instant payment on the spot.

All three—Clive, Tim, and Graham—were a pleasure to deal with and are a real credit to LMC. Other used car dealers could learn a lot from their approach. Highly recommended!

Thank you for making everything run so smoothly.

Very impressed,

James Brazier

2 de junho de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thanks James for the 5* Review

Avaliado com 5 de um total de 5 estrelas

Highly recommended Lmc

As I was looking for a new a class I couldn’t reccomend Lmc enough the sales team couldn’t help me enough , especially George Kent , he helped me look for my dream car and was very professional, once again thanks to the team at Lmc I’ll be coming back!

1 de maio de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you so much for the wonderful review! We’re delighted to hear George and the team helped you find your dream A-Class. We look forward to welcoming you back again soon!

— LMC Cars Team

Avaliado com 5 de um total de 5 estrelas

Ali was very helpful and professional

Ali was very helpful and professional - a pleasure to work with!

30 de maio de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you for your kind words! We’re glad Ali provided you with helpful and professional service. It was a pleasure working with you!

— LMC Cars Team

Avaliado com 5 de um total de 5 estrelas

Bought a Tesla from LMC

Bought a Tesla from LMC, exactly what I wanted. Car was in pristine condition, and they managed to get finance perfectly within my budget
Thanks Ali and James for sorting the Tesla for me

29 de maio de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you so much for your kind words! We're thrilled to hear you're happy with your Tesla and that we were able to get everything sorted within your budget. It was a pleasure dealing with you, and we'll be sure to pass on your thanks to Ali and James.

Enjoy your new car and we hope to see you again in the future!

Best regards,
The LMC Cars Team

Avaliado com 1 de um total de 5 estrelas

One of the worst costumer experiences…

One of the worst costumer experiences ever. They asked for £500 initially, which l found too high just to secure a view of the car, then lower it to £200, thinking this was going to be refundable if we did not buy it (as with previous experiences searching used cars), but it was not... and they only tell you after paying it, and only if you ask if it is refundable...! They win, you lose...they force the sale on you. On the top of it, you have to wait for them to listen to the "training" recording of the call you made for the appointment. What if the call was not recorded?

I call them last week, to get updates on the phone call reviews, and I was told that they found 'evidence' that they told me over the phone that the deposit was not refundable...Well, yes...but after I made the payment of the £200...I am waiting now to receive copies of these recordings, because they allege it was before I made the payment, whereas I say otherwise. Accordingly: "Within the next 30 days". I will be filling my case with the Citizens Advice, to leave a precedent for this car dealer.

12 de maio de 2025
Avaliação não solicitada
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Resposta da LMC Cars LTD

Thank you for your feedback. We understand your concerns and take them seriously.

Our deposit policy is clearly communicated to all customers before payment, including that deposits are non-refundable except in exceptional circumstances such as significant vehicle issues. We have call recordings confirming that this was explained prior to payment, and we will provide these as requested.

We regret any misunderstanding or frustration caused and remain committed to transparency and fairness. We encourage you to contact us directly to discuss this further and work towards a resolution.

— LMC Cars Team

Avaliado com 1 de um total de 5 estrelas

Worst car selling company ever I came across

My name is Imran. If LMC have guts , call me and you must have my number . My car reg starts with OV71. The car have bought Hyundai ioniq. They said we have one key and another key will come with log book. ( it was a lie ). The battery gone flat right after next day and I had to call AA because I had a school run. After a week I went to car wash and I have found big scuff, dents and scratches because they put primer and sell it to me so that I cannot find those scratches or dents. I have got EPB sign on dashboard after 2 weeks of the collection of my car and it cost me to fix £196. I contact after sales and they said someone will contact with you but still I am waiting till Today. Mr jengis the salesman is another form of cheat as I told him that I will this car as a uber so that make sure the car sound not have any cosmetic damage . But he didn’t take it seriously. What I have found LMC, their car either outside damage or engine damage. They are not trustworthy at all. Also they reset the mileage of my car as I went to do MOT and trying to put current mileage and it always shows it’s lower than previous milage. They sell scrap cars from enterprise which runs like a horse. But they won’t tell you that they collect cars from rental Company. Could you imagine how people rent car and drive. The condition of the car is dead already also they are charging high from market value . Please about this scammers.

17 de janeiro de 2025
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Resposta da LMC Cars LTD

Dear Imran,

Thank you for your message. We’re sorry to hear that you’re dissatisfied with your experience, and we take your concerns seriously.

To clarify:

Spare Key: At the time of sale, you were advised that the vehicle only came with one key. If a second key had been promised in writing, please provide that documentation so we can review it.

Battery Issue: A flat battery the day after collection can occur for many reasons, particularly if the vehicle has not been driven for a period. As it was not a known fault at point of sale, it falls outside the scope of post-sale liability.

Cosmetic Damage: All vehicles are visually inspected and prepared before sale. If you have found damage that was not visible at the time of purchase, we would require photographic evidence along with a report from an independent garage.

EPB Fault: You did not inform us prior to authorising the repair. We cannot retrospectively approve costs we were not made aware of.

Mileage: Your claim regarding mileage tampering is extremely serious and categorically denied. All our vehicles undergo a full HPI check prior to sale, and no mileage discrepancies were recorded. If you have official evidence to support this claim, we invite you to submit it so we can fully investigate.

Additionally, we reject your accusations of dishonesty and misconduct by our staff, particularly Mr. Jengis. Personal attacks are not acceptable. Our vehicles are sourced through reputable channels, including ex-fleet providers, which is standard industry practice and always declared on the advert where applicable.

We appreciate feedback, but your claims must be based on verifiable facts. If you would like to resolve this matter constructively, please email full supporting documentation to aftercare@lmc-cars.co.uk, and our management team will review your case accordingly.

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish.

Sales person (Mo) was very friendly and helpful, there was no pressure and he was generous with his time.
The car we looked at was in good condition, and Mo/LMC were flexible and understanding with our queries.
Great after care.
Easy to contact throughout (via WhatsApp).
I highly recommend LMC and will use them again.
Thank you

22 de fevereiro de 2025
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Resposta da LMC Cars LTD

Thank you so much for your kind words! We're really pleased to hear that Mo made your experience a positive one and that you found the process smooth and pressure-free.

We’re glad we could support you throughout, and it’s great to know you were happy with the aftercare and communication. We really appreciate your recommendation and look forward to welcoming you back in the future.

All the best

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