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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our photographer Daniel was fantastic we love our pictures. He was very personable and professional and was referred to me by a friend who used him last year and loved their pictures. Would definitely... Ver mais

Avaliado com 3 de um total de 5 estrelas

We had our photoshoot in Hurghada, Egypt. Everything started fine, booked easy and Svetlana was nice and collaborative. We got disappointed in the final result as these were not edited - dark faces, P... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are so fortunate to have been paired up with Roberta Marino. She was the kindest, most patient and collaborative to work with. Roberta made our engagement so beautiful and made us feel so special o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Elina is an AMAZING photographer. We chose her for our wedding shoot in Eze, France (near Nice) at Chateau Eza, and I can't say enough great things about her and her work. She was communicative, punct... Ver mais

Detalhes da empresa

  1. Operador de turismo
  2. Agência de Viagens

Informação fornecida por fontes externas variadas

Book a vacation and local photographer wherever you travel. Let your experiences from your next family holiday, anniversary, honeymoon or engagement last forever. Book your vacation and local photographer now.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

88 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 2 de um total de 5 estrelas

Great photos, disappointing customer service

The photoshoot went well. However, the communication afterwards with Localgrapher was awful. They did not keep their promise of getting me the photos within 4 business days. I had to actively keep sending them emails about where my photos were. After 8 days, I finally received them. Got no excuse or whatsoever, only 4 extra photos. Luckily, the photos were really nice. I was, however, quite disappointed in their customer service.

29 de abril de 2023
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hi there! We are very sorry for the delay of the photo delivery. We've already talked to our photographer about this and will make sure it doesn't happen again.

Avaliado com 5 de um total de 5 estrelas

Priceless family memories in Lucca, IT

While on a family vacation in Lucca, Italy I decided to schedule a photo shoot since the large group is so seldom together. We had a wonderful experience with our photographers and had lots of fun during the time we spent. Tragically, later that day my father passed away suddenly. I will never treasure anything more than the wonderful photos from that morning. If you’re on the fence about booking, just do it. I knew we would be so glad that we took the opportunity some day…I just didn’t realize how soon some day would be. Capture the memories.

22 de março de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Booked a photoshoot in Tenerife and the…

Booked a photoshoot in Tenerife and the communication with the photographer was awesome. Unfortunately the location she chose, the pictures , overall visibility of the pictures is not what I expected. I felt like i lost my money and wasted my time. Unfortunately the photographer is awesome in personality.

14 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

they have stupid agent who are…

they have stupid agent who are ineffective communicators.
I have chosen a photograph located in spain and the agent contacting me from Philippines, does that make sense!!
I have been waiting hours for response regarding the availability.
they have no system to let the client get in touch with the photographer, cuz they are affraid of not getting their share, work on a good system.
unfortunately my destination has no photographs on Airbnb

3 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Booking number 142762

Booking number 142762! The company has taken my deposit knowing that the photographer I have chosen was not available for the date booked. It’s been a week since I’m trying to get my deposit refunded into my account! Shame on you

14 de abril de 2022
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hi there!

First of all, let me apologize for any inconvenience caused from our side. Unfortunately, some of our photographers have not yet resumed their work due to the pandemic which, is in some cases, is not communicated on time to us. I’m truly sorry that we couldn’t get in touch with the photographer that you’ve chosen for your vacation photoshoot on time and for all the troubles that you’ve gone through due to this issue.

As far as I’m concerned, you’ve already received your refund and I hope that you’ll enjoy your vacation in spite of this hickup. In case you decide to resume your booking with some other Localgrapher from our portfolio, please do not hesitate to get back in touch.

Best wishes and safe travels!
Ivana from Localgrapher

Avaliado com 5 de um total de 5 estrelas

Elina beautifully captured our Eze, France wedding!

Elina is an AMAZING photographer. We chose her for our wedding shoot in Eze, France (near Nice) at Chateau Eza, and I can't say enough great things about her and her work. She was communicative, punctual, fun, and did the most excellent job of capturing our natural emotions (NOT an easy feat w/me). My family and I have never been photogenic, and this may be the first set of photos where we all look amazing. Elina really put us at ease and did all the heavy lifting of arranging the groups we wanted photographed while also catching candid moments. She also captured the natural light beautifully. I am in awe of her work. I wish she could take ALL of our photos. Thank you, Elina!!!!

20 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay away, book direct, sham operation!

Do not use. Do not hire. Hire photographer directly and research photographer in specific area. I hired through this website for a surprise engagement shoot. They connected me with the photographer and he was great, on the day of. I then asked for a couple of photos to be sent the night of, so we could share on social media because that is what you do, and the company refused. They said there is a mandatory 4 day waiting period to receive photos. If I had known that, we would have had photos taken on our phone. A 4 day wait… For an engagement photo shoot?! What kind of shady operation does that. Finally 4 days later, they still have not sent the photos. I am still without engagement photos, after having paid in full, paying the photographers expenses, and tipping. Stay away, far far away. Michelle Pichova is the person that handled my booking. Stay away.

26 de agosto de 2021
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Dear Oliver,

First of all, we’d love to congratulate you on your engagement!

We are really sorry to hear that your experience with us has not met your expectations. All our local photographers are here to make your special day even more beautiful and create exceptional memories that will last forever. This whole process does not include just the photoshoot itself but also from the post-editorial work of the photographer, who has many times more sessions during the day, to gallery creators to our Customer Care team who at the end of the day delivers the final product to you. This, however, is a whole process which takes, in our case, 4 business days, and we mention it on the website and throughout the process of booking transparently.

We’re really sorry that our product didn’t align with the expectations though. As far as we know, our Booking team has already shared your pictures with you and we hope that you at least like how the photoshoot turned out - we loved your engagement story so much!

Best wishes,
Localgrapher team

Avaliado com 5 de um total de 5 estrelas

10/10

I highly recommend booking a photoshoot with Mr. Huseyin! He was punctual, friendly, helpful, and most definitely a professional. The pictures turned out to be so beautiful. The memories will last forever, and I can safely say that it was the highlight of my trip.

23 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friend Photo Shoot!

My friends and I enjoyed a photo shoot with Fernando Gomez Mancera in Puero Vallarta, Mexico on February 21st, 2020. Fernando helped choose the perfect spots to capture our best selves in the colorful town of Bucerias. His demeanor was friendly and professional - I would highly recommend this type of experience for those traveling to the area. Remembering such a special trip with my closest friends in the form of beautiful pictures is an invaluable gift!

19 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They turned to a scam

I hire them for a wedding photo session in Hong Kong the first week of January. Two days later photographer said she cannot do the session because she had another session. I canceled and it’s been already a month without getting my money back. Only excuses and excuses. DISAPPOINTED

5 de fevereiro de 2020
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hi Didem,
We are terribly sorry for all the errors which have occurred. This is completely our fault! Our financial department made a mistake. It all should be fixed now, meaning your refund is on the way together with compensation for all the troubles.

Avaliado com 5 de um total de 5 estrelas

Awesome service

Great service . Online personnel responded so fast . Easy to talk and very professional . Alain who’s our photographer is so nice and awesome .

15 de setembro de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hi there!
Thanks a lot for writing this review for us. It makes us very happy to see that you enjoyed your photo session with Alain.

All the best,
team Localgrapher

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend! great work ! it was an very special experience to take fotos at this amazing place near Cascaes with Tit. He found a magic place in a beautiful evening sunlight... I’m very happy with my pictures 😊

12 de setembro de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hi Karin,
Thank you very much for your review! We are thrilled to see that you enjoyed your photo session with us!

All the best,
team Localgrapher

Avaliado com 4 de um total de 5 estrelas

Secret Proposal

I was a little hesitant at first as I had never heard or used Localgrapher before, but from the start they were really helpful. They arranged a photographer 'Mimmo' who contacted me to talk about the plans I had to propose, locations/timings etc.
On the day, and as previously arranged i proposed and Mimmo captured it. Immediately after we had further pictures taken to capture the surroundings.
Once we were back home the pictures were sent and we picked our favourites - The whole process from start to finish was great and i would recommend Localgrapher and furthermore Mimmo if you are in the Amalfi coast area. Thanks again.

5 de agosto de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hello there! Thank you for leaving your review for us. It is enjoyable to hear that you would recommend Localgrapher to other potential clients of ours!

Thank you again, ​and have a great day!
team Localgrapher

Avaliado com 5 de um total de 5 estrelas

Excellent as always

Excellent as always. Such a good responsible team work.

30 de junho de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hello Srinath,
Thank you for your review! Our cheeks are blushing!

All the best,
team Localgrapher

Avaliado com 5 de um total de 5 estrelas

I am super happy with Localgrapher…

I am super happy with Localgrapher server. The quality of photos are amazing

5 de junho de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hello Klant!
Thank you for leaving the 5* review for us! We highly appreciate it.
Hope to see you again on your next travels!

Best,
team Localgrapher

Avaliado com 5 de um total de 5 estrelas

We love the photos

We love the photos! Serena had many good ideas. She was fun and easy to work with even with the rain. Highly recommended for both photographer and localgapher!

29 de maio de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hello Chang!
Firstly, thank you very much for your review! So sorry, that rain complicated your photo shoot a little bit, but honestly- we love rainy photos! We hope to see you soon on your next travels!

Best,
team Localgrapher

Avaliado com 5 de um total de 5 estrelas

Our photographer was friendly and…

Our photographer was friendly and professional. We received beautiful photos.

28 de maio de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hello Jasmine!
Thank you for your recommendation! Friendly and professional? That is what we want to hear. <3 We are thrilled​ that you love your photos!

All the best,
team Localgrapher

Avaliado com 5 de um total de 5 estrelas

I had a great time working with Stacey…

I had a great time working with Stacey in Jamaica. She took great photos and was fun and easy to work with. I would highly recommend both her and localgrapher.com

28 de maio de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Hello Helene,
Thank​ you for your kind review! We are happy that your session with localgrapher Stacey fulfilled your expectations! Hope to see you soon on your next adventures!

All the best,
team Localgrapher.

Avaliado com 1 de um total de 5 estrelas

False advertising and hidden costs

Really wanted to book a photographer to capture our holiday, and was happy to pay the 350USD for the silver package or 250USD for the bronze package as advertised on the localgrapher website. An agent contacted us within two days of making the request, however had a completely different (much more expensive) price list - the cheapest of which was 450USD, which didn't even include an additional travel fee that they would also add on later (I asked twice how much this fee would be but didn't get a figure). Prices are falsely advertised and lots of hidden costs. Would not recommend this company.

Edit: We did inform Localgrapher of the resort we are staying at via both email and whatsapp. The resort is very close to the capital Male, only taking a 20 minute transfer by boat (15 minutes according to the resort website), so travel would not be an issue for the photographer. Given the very short travel required, and the fact that they were already adding on travel fees, it seems ludicrous to also dramatically increase the price of the photos (package 1 increased to 1079USD, package 2 to 752USD and package 3 to 450USD).

22 de maio de 2019
Avaliação não solicitada
logotipo da Localgrapher.com

Resposta de Localgrapher.com

Dear Marie,

we sincerely apologize for any inconvenience we might have caused you. We are very sorry for your disappointment with our services. Perhaps, we should have stated more clearly that the Maldives is from our perspective a very unique destination. The islands are very beautiful but quite large and there are long distances between them. The amount of photographers there is limited and they always have to travel quite far to meet our customers - this involves booking a flight or taking a ferry/boat. Traveling itself typically takes them the full day.

The Maldives is certainly a destination like no other and requires special treatment. We again apologize if all the reasons were not explained to you correctly by our booking team. We have already taken an action on this which is based on your feedback. All booking agents now fully understand your point of view, we are launching a brand new website where is multiple times highlighted that there are special fees and the price list does not apply while booking a photographer in the Maldives. In addition to that, we have passed your concerns on our CEO who will contact you soon with a personal apology.

Thank you for your understanding,

Localgrapher team

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