I found a bottle I have been looking for for almost 13 years at a price I just couldn't refuse. It arrived quickly and brilliantly packaged to ensure it survived it's journey. I can't recommend doing... Ver mais
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Veja o que dizem as avaliações
Great that the company used PayPal, which gave me great peace of mind as was first order, and for me an expensive bottle. There was an issue with order out of their control which was sorted quickly an... Ver mais
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A rare inaugural bottling of Whisky found (last in stock!) and paid for, a swift dispatch and delivery soon after, many thanks guys!
A empresa respondeu
Purchased a hard to find bottle of whisky & the item was dispatched quickly. Unfortunately DPD lost it & were unhelpful saying I should contact the original company to sort it out. Shannon at Lochs of... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to Lochs Of Whisky, where we offer a curated selection of the finest Scotch whiskies from Scotland's most celebrated distilleries. Our passion for this exceptional spirit is reflected in the quality of our products, which have been carefully selected to provide an unparalleled drinking experience.
Informações de contato
Glebe Street, OL2 7SF, Oldham, Reino Unido
- 01616942792
- sales@lochsofwhisky.com
- lochsofwhisky.com
4,8
Excelente
371 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt delivery
7 de abril de 2026
Resposta da Lochsofwhisky
Thank you for your review — glad to hear your order arrived promptly.
Support Molly,
Lochs of Whisky
Extremely disappointed
Sold a tampered bottle for full price
I recently placed my first order with Lochsofwhisky for a premium bottle, but it arrived with the seal already broken. When I reported this, I was told they couldn't replace it because it was out of stock. Their "solution" was to offer a 10% refund.
I find this completely unacceptable. I paid full price for a brand-new, sealed product, and receiving an opened bottle feels like a breach of trust. A small discount doesn't make up for the fact that the integrity of the whisky is now in question. I feel cheated and won't be shopping here again.
23 de março de 2026
Resposta da Lochsofwhisky
Hi Rosin,
Thank you for your review — we’re sorry to hear that your first experience with us has left you disappointed.
When you contacted us, we immediately reviewed the issue and asked for photos so we could assess the condition of the bottle and seal. Once received, we acknowledged that the seal appeared damaged.
As this was a limited stock item and no replacement was available, we offered a partial refund as a gesture of goodwill. You confirmed you were happy to keep the bottle and declined the refund, asking us to leave things as they were.
We understand that your preference would have been a replacement with a sealed item, and in normal circumstances that is what we would provide. Unfortunately, due to stock limitations, this was not possible in this case.
If you would like us to revisit this further, please contact us directly and we will be happy to review it again with you.
Kind regards,
Lochs of Whisky Support Team
Resposta da Lochsofwhisky
Thank you for your review — we’re glad to hear everything arrived quickly and safely.
Packaging is a key part of what we do, so it’s good to know it met expectations.
If you need anything else, just let us know.
Customer Support Molly
Lochs of Whisky
I like buying from Lochsofwhisky
I like buying from Lochsofwhisky. There is always an interesting selection, I have found more a few bottles that were nowhere else. I love their prices, very reasonable and delivery is really quick! I have never had a problem with a package or delivery either. I will always recommend Lochsofwhisky to people.
2 de abril de 2026
Avaliação não solicitada
Resposta da Lochsofwhisky
Thank you for your review — we really appreciate you taking the time to share this.
It’s great to hear you’ve been able to find bottles with us that aren’t easily available elsewhere, and that the pricing and delivery have been consistent for you. That’s exactly what we aim to offer.
We also appreciate the recommendation — it genuinely means a lot.
If you’re ever looking for something specific, feel free to get in touch.
Customer Support Molly
Lochs of Whisky
Excellent service to be fair
Excellent service to be fair. Well packed and delivery really quick. Well order again from this seller.
25 de março de 2026
Resposta da Lochsofwhisky
Thank you for your review — we really appreciate your feedback.
It’s great to hear everything arrived quickly and was well packed, as that’s something we take seriously, especially with whisky deliveries.
We look forward to your next order.
Customer Support Molly
Lochs of Whisky
Really good experience
Really good experience, good communication and quick delivery
11 de março de 2026
Avaliação não solicitada
Resposta da Lochsofwhisky
Thank you for your review.
I’m really pleased to hear you had a good experience with us and that everything arrived quickly with clear communication throughout.
We appreciate your feedback and your support.
Support Molly
Lochs of Whisky
Quick, easy and good value
A very good price, easy to place the order and delivered even more quickly than I expected, so the whole experience couldn't really have been better!
16 de março de 2026
Resposta da Lochsofwhisky
Hi,
Thank you very much for your 5* review — we really appreciate you taking the time to share your feedback.
We’re glad you had a positive experience and hope to serve you again soon.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Very bad option and very bad affects to…
Very bad option and very bad affects to this lovely company to use DPD for delivery services,they are clowns,
16 de março de 2026
Resposta da Lochsofwhisky
Thank you for your review.
I’m sorry to hear about the issues you experienced with the delivery.
From what I can see, the delay was due to the DPD PIN not being provided at the time of delivery. I can confirm the order has now been successfully delivered.
We understand how frustrating this can be and appreciate your feedback regarding the courier service.
Support Molly
Lochs of Whisky
very prompt and efficient service
Placed the order on a Sunday afternoon, notified of shipping before 10am Monday morning, delivered on the Tuesday - can't ask for more than that!
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Lochsofwhisky
Hi,
Thank you for your great feedback — we really appreciate it.
We’re pleased to hear everything moved quickly from order to delivery and that you were happy with the service.
Thanks again for taking the time to share your experience.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Resposta da Lochsofwhisky
Hi,
Thank you for your lovely feedback — we really appreciate it.
We’re delighted to hear your brother was pleased with his gift.
Thanks again for taking the time to share your experience.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Resposta da Lochsofwhisky
Hi,
Thank you for your kind feedback — we really appreciate it.
We’re pleased to hear you found the website easy to use and that your order arrived quickly.
Thanks again for taking the time to leave a review.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Resposta da Lochsofwhisky
Hi,
Thank you for your feedback — we really appreciate it.
We’re pleased to hear your order arrived quickly.
Thanks again for taking the time to leave a review.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Great Service
Great, efficient service, product packaged well. Arrived quickly and undamaged. Would recommend.
26 de fevereiro de 2026
Resposta da Lochsofwhisky
Hi,
Thank you for your great feedback — we really appreciate it.
We’re pleased to hear everything arrived quickly, well packaged, and in perfect condition. It’s great to know you were happy with the service.
Thank you also for your recommendation.
Kind regards,
Molly
Customer Support
Lochs of Whisky
A first time buy.
Very fast smooth transaction from start to finish. Very good communication.
20 de fevereiro de 2026
Resposta da Lochsofwhisky
Hi,
Thank you for your review — we’re glad everything went smoothly and that you were happy with the service.
Kind regards,
Molly
Customer Support
Lochs of Whisky
Great company
Great company, great customer service, speedy delivery, well packaged. Would highly recommend and purchase from again.
17 de fevereiro de 2026
Resposta da Lochsofwhisky
Hi,
Thank you for your kind review. We’re really pleased to hear you were happy with our service, delivery speed, and packaging.
We truly appreciate the recommendation and look forward to serving you again in the future.
Kind regards,
Customer Support
Molly
Lochs of Whisky
Quick delivery many thanks
13 de fevereiro de 2026
Resposta da Lochsofwhisky
Hi,
Thank you for your review. We’re glad to hear your order arrived quickly.
We appreciate you taking the time to share your feedback.
Kind regards,
Customer Support
Molly
Lochs of Whisky
Fast delivery well delivery protected and…
Fast well delivery protected and packaged bottle.
12 de fevereiro de 2026
Resposta da Lochsofwhisky
Hi,
Thank you for your review. We’re pleased to hear your bottle arrived quickly and was well protected and packaged.
We really appreciate your feedback and hope you enjoy your whisky.
Kind regards,
Customer Support
Molly
Lochs of Whisky
Resposta da Lochsofwhisky
Thank you for your kind words. We’re pleased to hear you were happy with both the whisky and the service. We appreciate your support and look forward to serving you again.
Customer Support
Molly
Lochs of Whisky
No problem finding what I was looking…
No problem finding what I was looking for and item delivered promptly.
5 de fevereiro de 2026
Resposta da Lochsofwhisky
Hi,
Thank you for your review. We’re glad you found what you were looking for easily and that your order was delivered promptly.
We appreciate your support and hope to see you back again soon.
Molly
Customer Support
Lochs of Whisky
Excellent service, online order
I ordered a bottle of German whiskey that is hard to get hold of in the UK and it arroved promptly and very well packaged.
The process was easy and quick, with good communication
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Lochsofwhisky
Hi,
Thank you for your review. We’re really pleased to hear your order arrived quickly, was well packaged, and that the process felt straightforward with clear communication throughout.
We appreciate you choosing us to source a harder-to-find bottle and hope you enjoy it.
Molly
Customer Support
Lochs of Whisky
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