Lockett Labs Avaliações 

155
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very helpful card shop owner who goes out their way to help you. Yes stock goes quick but thats because prices are competitive and they seem to get lots of repeat customers because of this. I see some... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently bought Pokemon first partner series 3 from Lockett Labs. Have bought from here before too and each and every time I always have a five star service and experience. Always great prices with fa... Ver mais

Avaliado com 5 de um total de 5 estrelas

I always shop at Lockett Labs. They are amazing! They care about their customers and have a huge variety of product. Have never had an issue and thanks to this store my child and I can keep up with th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thank you soooooo much for a great experience, when i come to you guys, you was polite and was smiling and asked how i was, asked what am I collecting, the conversation was lovely and smooth. You was... Ver mais

Detalhes da empresa

  1. Loja de cartões colecionáveis

Escrito pela empresa

Lockett Labs is your UK home for TCGs, collectibles and community. Shop Pokémon, Disney Lorcana, One Piece, Digimon, Magic: The Gathering, plushies, accessories and more. Whether you collect, play, trade or just love the hobby, we’ve got something for you. Join our community for new releases, giveaways, product drops and the latest TCG updates.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

155 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(155)

38 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Recently bought Pokemon first partner…

Recently bought Pokemon first partner series 3 from Lockett Labs. Have bought from here before too and each and every time I always have a five star service and experience. Always great prices with fantastic service too.

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lockett Labs is the BEST!!!

I always shop at Lockett Labs. They are amazing! They care about their customers and have a huge variety of product. Have never had an issue and thanks to this store my child and I can keep up with the latest Pokémon products and even able to get hold of some older cards. Highly recommend shopping here.

11 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful card shop owner who goes above and beyond!!!!

Very helpful card shop owner who goes out their way to help you. Yes stock goes quick but thats because prices are competitive and they seem to get lots of repeat customers because of this. I see some reviews moaning they dont get quick enough responses but these seem like borderline pestering so would ignore that review personally.

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I messaged on Facebook having purchased…

I messaged on Facebook having purchased from before asking about a product available

Also said I'd joined businesses discord group then left to go out for few hours sometime in the next 6 hours she heart emoji responded to my message about joining the discord but not responded to my questions

So I asked her if I could please get a answer and her rude response was

Give me a chance buddy I just sat down and it’s the weekend 😅

Followed by

Keep an eye on discord 🙌🏻 if there’s any drops you’ll get notified quickly :)

Which she then proceeded to remove and ban me from the discord group and block me on Facebook

Very weird business practice if you ask me so I'd highly recommend avoiding this shop

And if your gonna try lie I've got proof if you care to unblock me and talk like a adult and not like a child I'm cool with that

1 de agosto de 2026
Avaliação não solicitada
logotipo da Lockett Labs

Resposta da Lockett Labs

Those two messages are ours and we stand by them. It was a Saturday, the question was about stock we don't yet hold, and we answered the same evening pointing you to where drops get announced first. We'd send the same reply again.

What this account leaves out is the message you sent afterwards and then deleted. Facebook records the unsend. That's the part of the conversation nobody can see, and it isn't the part we removed.

One correction: the person you're describing is male. He has been called "she" and "her" in every version of this review.

And there have been several. This is the fifth posted about us in four days, across two accounts, after earlier versions were taken down and put back.

Anyone weighing this up should look at the public profile it comes from. Almost every review on it is one star. The businesses in them are called "idiots", "freaks", "scum" and "disgusting", and one names a delivery driver personally and calls him "caveman like".

Two other companies have replied there describing the same experience we're having, including one noting the same review had been removed and reposted about them five times.

Make your own mind up. The rest of it is with Trustpilot.

Avaliado com 5 de um total de 5 estrelas

Kind, sweet people

Kind, sweet people. I can’t recommend Lockett Labs enough. My experience was professional from start to finish and you can really tell they go to great efforts for their customers

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you soooooo much for a great…

Thank you soooooo much for a great experience, when i come to you guys, you was polite and was smiling and asked how i was, asked what am I collecting, the conversation was lovely and smooth. You was very helpful and understanding, I would definitely come back to buy. I felt comfortable and able to feel like I belong and i wasn't unsure or scared to ask anything as made me at easy and you was explaining things to me. I would definitely recommend going to them.

25 de julho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Card very nice But....

The single card i ordered was in very good condition . The reason i have only given 3 stars is the Delivery charge which is very very expensive, the charge for delivery was way more than the cost of the card.

17 de julho de 2026
logotipo da Lockett Labs

Resposta da Lockett Labs

Thanks for the review, and really glad the card arrived in good condition.

Just for a bit of transparency on the postage: every order goes out with Royal Mail Tracked 48, which is the standard delivery rate that was selected on this particular order, the same rate across the UK TCG market. It means your card is fully tracked and covered from our door to yours, rather than dropped in a plain envelope and hoped for the best, this includes packaging to ensure your purchase remains the quality as described. That rate also has to cover packaging, protective materials and the platform and payment fees that come with running the shop, so it isn't something we mark up.

We know it can look steep next to a single lower value card. If you ever want to grab a few cards at once, the postage stays the same for the whole order, so it works out much better value compared to ordering a single card.

Thanks again for the purchase.

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience. Good pricing and the items were sent very quickly. got my cards in a few days. Packaged well too so no damage could happen in transit. I highly recommend shop and I'm sure I'll be back! Thank you for your high quality service

25 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Thank you Lockett labs!

Made my first purchase after hearing good things about Lockett labs from friends. Ordered 5 mini Pokemon tins and they gave me one of each design from the set. That was really nice, I wasn’t expecting it at all. It was packaged well and not a single dent.
Thanks lockett labs! Will definitely order from you guys again.

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy experience

It’s was so quick and easy to order and delivery was fast too, will be ordering from Lockett labs again very very soon!! Thanks again 😀

20 de abril de 2026
Avaliação não solicitada

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