Dialock LTD Avaliações 

312
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Janis helped me via WhatsApp at 5am immediately without any issues. Thank you so much for your support - Problem was solved within minutes!

Avaliado com 5 de um total de 5 estrelas

Janis was incredibly helpful and professional, fixed the lock very quickly and offered advice on how to avoid a similar situation happening again. He arrived within 30 mins of when I called and was ve... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fast response rate within an hour in a Friday evening. Sergei was friendly, efficient, very knowledgable and I would very much recommend him. He fixed my front lock quickly gave me good advice about... Ver mais

Avaliado com 5 de um total de 5 estrelas

We got locked out of our appartment and called around 5am and got through to Janis immediately. He was very fast and helpful - we’re so grateful! Hopefully we won’t get locked out again but if it happ... Ver mais

Detalhes da empresa

  1. Chaveiro
  2. também em
  3. Serviço de Chaveiro de Emergência

Escrito pela empresa

Dialock LTD is a Dublin-based locksmith company providing 24/7 emergency and scheduled locksmith services across Dublin and surrounding areas. We are licensed by Ireland's Private Security Authority (PSA licence no. 08802). Whether you're locked out of your home, dealing with a faulty door lock or looking to improve your property's security, our team is here to help. Our services include emergency lockouts, lock repairs and replacements, uPVC door and multipoint locking mechanism repairs, lock installation, security upgrades, broken key extraction, key cutting and post-burglary lock replacement. We also provide safe opening services and work with homeowners, landlords, letting agents, property managers and commercial customers. We believe locksmith services should be straightforward and transparent. There is no call-out fee, and the price is explained and agreed before work begins. Our locksmiths aim to provide practical, cost-effective solutions, including repairing existing locks when replacement is unnecessary. We use quality security products and provide a 12-month warranty on parts and workmanship, with extended warranties available on selected products. Our service operates day and night, including weekends and bank holidays. Whether you need urgent assistance or want to arrange a planned locksmith visit, you can contact our team on 01 265 6511. Learn more about our locksmith services at locksmithservice.ie.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

312 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(312)

77 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Thank you so much

Thank you so much. quick efficient & very effective fix of our front door lock this morning (Sunday) open door, replace bolt & have us back to normal in half an hour.
Very highly recommended.

Rathfarnham

16 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Rescued by Janis from Dialock on…

Rescued by Janis from Dialock on January 18th when my front door lock failed. He diagnosed the problem and recommended that I replace handles to prevent recurrence. Repair is neat.
Expensive but glad of being able to open my door easily every time.

18 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible Service - Don't Use Them if you care about money and time

So we called them to fix lock on our front porch, the guy came in, installed a lock and charged us nearly 300 quid, the lock doesn't work.

He then says we will need another thing to make the lock work - a bolt of some sort and he will get back to us.

Since then, we have been going back and forth - no news. From Nov 28th to today Jan 4th - nearly a month and a half - no news.

We have an unlocked front porch because of them - we called them multiple times - they promise a ton but don't really do anything.

Terrible service. Not recommended at all.

28 de novembro de 2024
Avaliação não solicitada
logotipo da Dialock LTD

Resposta da Dialock LTD

Dear Customer,

First of all we're truly sorry to hear about your experience, and we sincerely apologize for any inconvenience this situation has caused.
We understand your frustration and want to clarify the full context for others reading this review.

This feedback was posted before we issued you a refund which was processed after agreement. We reached out to you after the refund to ask that the review be updated or removed, as it no longer reflects the current outcome. Unfortunately, that hasn't happened.

We always aim to resolve issues fairly and professionally, as we did in this case. While not every job goes as planned, we stand by the way we handled this situation and consider the matter closed.

Kind regards,
Dialock Team

Avaliado com 1 de um total de 5 estrelas

Overcharged

Called to get lock fixed on my back door €124 callout plus vat no problem there so what happened next abloustly floored me said the lock needed to be replaced and the price of the lock was €166 plus vat so total cost €329.15 and the price of the exact lock on Amazon €25 be very careful dealing with this company

multipoint locking system GAC987/30mm lever up
€166 + vat

18 de dezembro de 2024
Avaliação não solicitada
logotipo da Dialock LTD

Resposta da Dialock LTD

Dear Customer,

Thank you for your feedback. We’re sorry to hear you were unhappy with the pricing, but we’d like to offer some clarity.

The cost you were quoted includes more than just the lock itself - it also covers professional assessment, sourcing of the correct part, on-site installation, and warranty coverage. While it’s true that some components may appear cheaper online, they often don’t include these essential services or may not be genuine or compatible parts. Please also note that there are over 150 mechanism systems used on the market and even if you believe you find something that looks similar, that is not always the case as even each part has different sizes and specifications. I can assure you the part installed in your case does not cost us 25 euros, if it did, we would have charged less accordingly.

We understand that pricing is important, and we always aim to be fair and transparent. We stand by the quality of our work and the parts we supply, and we're always happy to explain costs in detail when asked.

Best regards,
Dialock Team

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Lock broke from inside the house called this company from the phone call to the service from Remis amazing Remis was so helpful polite and friendly and did a fantastic job would recommend this company thank you

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really good service

Recently had to use dialock after we stupidly locked ourselves out. Their service was second to none. From the operator who logged our call. To the guy who called to help us! Quick service. Very friendly staff. Also, really transparent about costs. Highly recommend

25 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Key broke in locked door

My key broke in back door to garden on Sat night didn't sleep with worry as my dog loves getting out to the garden! Got in touch with Dialock on Sunday morning and had it fixed by lunchtime. Jura was really efficient and very pleasant to deal with.
Can't thank them enough and will recommend to friends and family.

17 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Janis late night door fix

Janis came out and fixed the broken handle on my door at 10pm. He was very clear on the problem and had it fixed in an hour. I was very thankful to be able to sleep soundly because of the fast and good work.

13 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Serg

Serg was so informative and educated me on 5 star safety in the home! I will recommend this company and use them in the future. Excellent, fast service and great value. Lucy

26 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from Janis

Locked out of house and called Dialock. Janis arrived within 30 mins at 11pm and had the door open within minutes. Great service. Highly recommended.

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super Serge

It’s rare I give out praise but I cannot recommend Serge and the Dialock team highly enough!! My husband locked his keys in to the car and we thought we would have to break the window. One quick phone call to the lovely lady in Dialock and Serge was out to us with the problem solved in 20 mins. Really lovely team of people who are genuine, honest and extremely helpful!!

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top job done by Janis

Locked myself and Janis got through rush hour traffic to save the day, and get me in the door. Was not an easy job, but he did a top job replacing the lock and putting the steel panel on. Was very happy with the service and the work done, and Janis himself was very helpful and friendly. Will ask for him again next time I need a good, reliable locksmith, and will happily recommend him to others going forward.

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service from Serge

I had two doors that needed a new lock. Serge was the man that came to replace it. He was very nice and quick he is clearly very experienced as I had 2 whole new lock in less than 20 mins. Its a bit pricy but worth it

29 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks so much to Janis

Thanks so much to Janis. My front door decided not to work around 11pm on a bank holiday when I arrived home. My key was stuck in the lock. When I rang they said around 40 minutes. He was here in 20 and sorted the problem straight away explaining everything as he went along and advised the different options. Highly recommend this company and Janis in particular.

28 de outubro de 2024
Avaliação não solicitada

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