Lockstation Avaliações 522

Good all round performance

According to Malwarebytes, my personal data was stolen from this site during a data breach after I made a purchase.

Great assistance over the phone to assist in selecting the right item and the only thing that has stopped this being a 5 star review is the fact that assembly pins were forgotten in what was a paid next day delivery and although they were then sent out this caused a little delay but these things happen.

What I purchased came n good time in good order and was really good q6

All window keys work and are good quality

Well packaged. Accurate description.

Excellent product excellent customer service

Was the website was great and easy to use. Delivery was bang on time.

Easy to navigate website and fast delivery

Great stock choice. I was looking for an odd size lock, they had it. Their customer service is great too.

The lock is fine, 5 keys 🔑 great,however it took a week to arrive, via Inverness, and the postal charge was extortionate.

I THOUGHT I ORDERED BLANKS FOR WINDOW
HANDLES WHEN TAKEN OUT, BUT SENT THE WRONG PRODUCT. REFUND REFUSED. SO VERY DISAPOINTED IN THIS COMPANY

Customer staff really helpful and my replacement lock arrived as promised.
Really pleased with the efficient web site ordering system.

Ordered from here as one of the few companies that has proper measurements of the locks on it's site. Quick delivery and refundable as my lock wasn't in that ridiculous plastic packaging which once cut open isn't returnable.
My measurements however were all good so I didn't need to return after all!
Also pleased delivery was with Royal Mail rather than useless Evri so I didn't have to search half the town for it.

Poor service. Royal mail failed to deliver despite phonecalls to both Lockstation and Royal Mail, Mainly Royal Mails issue not Lockstation. But the 1 star is for charging for redelivery, or not refunding postage. When I said under the sales of goods act they should refund it, I am told they dont appreciate threats and have a zero tolerance policy. and evidently a zero customer service policy too. Waited for the product for 10 days, and they are not bothered so shall not be using again. Things go wrong and thats fine, its how we deal with those issues as companies that shows our true colours.
Congrats Lockstation on losing a sale, a future customer and getting this review, all over £4 postage.

I ordered a next day delivery. I still have not received my order over two weeks later. The company has stopped responding to my emails. Update following their response, I can confirm that the order was not delivered on the ninth, the tracking currently shows it has been returned, by the couriers and I have not had any response to email sent since non arrival of goods.