Lodge Brothers (Funerals) Ltd Avaliações 

5.659
•
O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tracy and all the team, Thank you so much for all your help, support and hard work. The service for Brett was absolutely beautiful. Your kindness, patience, support and professionalism throughout hel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lodge Brothers in Ashford (Middx) made everything easy to organise, and stayed in touch every step of the way. As someone who has never arranged a funeral before, they went through each decisi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Their support and care for us as a family was very reassuring. No question was left unanswered. We had their 100% undivided attention over everything. Cyd was marvellous and our Controller, Steve, mad... Ver mais

Avaliado com 5 de um total de 5 estrelas

The team at Lodge Brothers Chertsey were excellent. Sally helped me with all the arrangements for my dad’s funeral and she was caring and kind throughout. All my questions were promptly answered and n... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Diretor de Funerais
  2. também em
  3. Crematório
  4. Funerária
  5. Serviço de Caixões
  6. Serviços de advocacia

Escrito pela empresa

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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5,0

Todas as avaliações

(5.659)

700 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Caring & supportive

Tracy and all the team, Thank you so much for all your help, support and hard work. The service for Brett was absolutely beautiful. Your kindness, patience, support and professionalism throughout helped us all to get through a very difficult day.Special thanks to Tracy & Steve for their care & kindness.

30 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

A dignified experience

I was treated with dignity, kindness and compassion right from the start of the procedure. The gentlemen that collected my sister's body from her home really were gentle men and eased the horrible experience of an unexpected death.
I chose Lodge Brothers to direct the funeral as I have found them to be excellent in the past when they have dealt with my late parents and husband. The funeral arranger was most helpful and treated me with understanding and patience. The funeral was carried out without any problems and everything that had been arranged went very well. The care is exemplary and I highly recommend this firm.

24 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

I cannot thank the whole team at Lodge…

I cannot thank the whole team at Lodge Brothers Funeral Care enough for the care, kindness and support they have shown us during such a difficult time. Their service has been absolutely fantastic, going above and beyond to make everything as smooth and stress-free as possible. Everyone we dealt with was compassionate, professional and understanding. I would highly recommend Lodge Brothers to anyone looking for a caring and supportive funeral service.

2 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

My mothers burial

From my first contact I found Suzette's sympathetic and very helpful approach made the whole sad experience very smooth, queries were answered promptly and appropriate advice given when requested.
James helped the actual day go very smoothly with his approach and attitude.

1 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Woking and Sam Beare look after you well

Jill Wakefield was with you for 4 weeks in August for end of life care. All staff, at all levels, were helpful, sympathetic , professional in their care services and kept us fully in the picture. Despite being largely in pain and discomfort for most of the time , Jill was very ‘comfortable” where she was located, and with the assistance and personal care she was given, in difficult circumstances. The many funeral donations denoted to the Hospice on Jill’s behalf will bear witness to your excellent service and facilities.

29 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

All the care and respect in the world

Their support and care for us as a family was very reassuring. No question was left unanswered. We had their 100% undivided attention over everything. Cyd was marvellous and our Controller, Steve, made sure everything was as we wished on the day. I couldn’t have wanted a better service. Very much appreciated.

9 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Highly recommend Lodge Brothers in Ashford (Middx)

Lodge Brothers in Ashford (Middx) made everything easy to organise, and stayed in touch every step of the way.

As someone who has never arranged a funeral before, they went through each decision with us, and then handled everything. At no point did we feel rushed, and they never tried to "upsell" anything.

On the day of our Dad's funeral, the staff were perfect. They made sure everything was as we had arranged, and were available, yet unnoticeable. They were very kind and understanding.

Huge thanks to Alison (in branch), Daniel (conductor) and Chris Howell (celebrant). They really ensured that, on such a difficult day, we were able to just grieve and not worry about the details.

28 de setembro de 2026
logotipo da Lodge Brothers (Funerals) Ltd

Resposta da Lodge Brothers (Funerals) Ltd

Thank you for taking the time to share such thoughtful feedback. We are pleased to hear that Alison, Daniel and Chris Howell provided such caring and professional support, guiding you through each step and allowing you to focus on saying goodbye to your dad without having to worry about the details. It is also good to know that you never felt rushed and that everything was handled as you had arranged. Kind regards Robert Lodge

Avaliado com 5 de um total de 5 estrelas

Excellent customer service offered

Every Lodge Brother employee that I had contact with throughout the entire process was professional, empathetic, supportive and informative. This resulted in the funeral running very smoothly and me feeling very supported throughout the process. I would highly recommend the Feltham branch.

29 de setembro de 2026
logotipo da Lodge Brothers (Funerals) Ltd

Resposta da Lodge Brothers (Funerals) Ltd

Thank you for your 5* review and recommendation. We are pleased to hear that the Feltham team provided professional, empathetic and informative support throughout and that everything ran smoothly on the day. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Avaliado com 5 de um total de 5 estrelas

Couldn't fault lodge brothers they were…

Couldn't fault lodge brothers they were amazing caring kind and nothing was too much trouble ..was even given a plume from the horses we had at end of day ..many thanks to you all .Nothing was too much for sushi at the lodge bro office everything was dealt with swiftly and respectfully

30 de setembro de 2026
logotipo da Lodge Brothers (Funerals) Ltd

Resposta da Lodge Brothers (Funerals) Ltd

Thank you for taking the time to share your experience. We are so pleased to hear that Susi and the team provided such caring and respectful support and that everything was handled promptly and with care. It is lovely to hear that the plume from the horses was a special keepsake for you too. Kind regards Robert Lodge

Avaliado com 5 de um total de 5 estrelas

Very helpful and considerate.

Very helpful and considerate.

7 de outubro de 2026
logotipo da Lodge Brothers (Funerals) Ltd

Resposta da Lodge Brothers (Funerals) Ltd

Thank you for your review and kind words. We are pleased to hear that you found our team so helpful and considerate. Your feedback is greatly appreciated. Kind regards Robert Lodge

Avaliado com 5 de um total de 5 estrelas

I can't recommend the Lodge Brothers…

I can't recommend the Lodge Brothers team enough for their help and wonderful support they gave me after the death of my husband.
Caroline was compassionate, caring and extremely helpful when arranging the funeral, contributing suggestions and understanding our wishes and dealing with some last minute changes with her truly compassionate nature and seeing them through for us making the whole experience seamless.
The team who attended the funeral were absolutely amazing even wearing ties the same colour blue we had requested that those attending wore.
I Can't recommend Lodge Brothers enough, they are certainly the most compassionate, caring and totally professional team you could ever wish to meet at such a sad time, thank you just isnt enough.

30 de setembro de 2026
logotipo da Lodge Brothers (Funerals) Ltd

Resposta da Lodge Brothers (Funerals) Ltd

Thank you for your 5* review. We are so pleased to hear that Caroline supported you with such genuine care and compassion, taking the time to understand your wishes and ensuring everything was handled smoothly, even with the last-minute changes. It is lovely to hear that the team went the extra mile with the blue ties and helped make the day feel so personal. We are grateful to have been able to support you and your family during such a difficult time and we will be sure to pass your thanks on to Caroline and the whole team. Kind regards Robert Lodge

Avaliado com 5 de um total de 5 estrelas

The team at Lodge Brothers Chertsey…

The team at Lodge Brothers Chertsey were excellent. Sally helped me with all the arrangements for my dad’s funeral and she was caring and kind throughout. All my questions were promptly answered and nothing was too much trouble. Dad’s funeral was beautiful, Blake was our wonderful celebrant. Friends and family commented on what a lovely service it was. The whole team at Lodge Brothers were so professional and I truly believe that my dad would have been touched at how his life was honoured and celebrated. Thank you Sally and all the team for helping make such a sad day into a comforting memorable one.

16 de abril de 2026
Avaliação não solicitada
logotipo da Lodge Brothers (Funerals) Ltd

Resposta da Lodge Brothers (Funerals) Ltd

Thank you for your 5* review. We are pleased to hear that Sally and the Chertsey team provided such caring and professional support and that Blake helped create a meaningful service for your dad. It is wonderful to know that the funeral was a fitting celebration of his life and brought some comfort to you and your family. We will be sure to pass on your thanks to Sally, Blake and the wider team. Kind regards Robert Lodge

Avaliado com 5 de um total de 5 estrelas

A beautiful and moving funeral

After providing a perfect funeral for our beloved mother in 2023, it was an easy decision to choose Lodge Brothers again when our wonderful father passed away unexpectedly. Julie (in the Twickenham branch) handled everything with great compassion, kindness and competence, from recommending the outstanding celebrant Chris Howell to successfully arguing proof of residency with Richmond Council. We could not have asked for a better service, and I would recommend Lodge Brothers without a moment's hesitation.

23 de setembro de 2026
Avaliação não solicitada
logotipo da Lodge Brothers (Funerals) Ltd

Resposta da Lodge Brothers (Funerals) Ltd

Thank you for your 5* review and for choosing Lodge Brothers again. We are pleased to hear that Julie provided such compassionate and professional support when arranging your father’s funeral and that she was able to help with everything from recommending Chris Howell to resolving the residency arrangements. We will be sure to pass your kind words on to Julie and the Twickenham team and we greatly appreciate your recommendation. Kind regards Robert Lodge

Avaliado com 5 de um total de 5 estrelas

Compassionate Care at a Difficult Time

Chris and the team at Lodge Brothers were brilliant. So thoughtful, caring, kind and compassionate throughout the organisation of my mum’s funeral. They made such a difficult time a little easier and we cannot thank them enough. A truly positive experience and highly recommended.

11 de setembro de 2026
logotipo da Lodge Brothers (Funerals) Ltd

Resposta da Lodge Brothers (Funerals) Ltd

Thank you for your kind review and recommendation. We are so pleased to hear that Chris and the team looked after you and your family with such care and compassion when arranging your mum’s funeral. It means a great deal to know that their support helped make such a difficult time a little easier. Kind regards Robert Lodge

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