Everyone was extremely friendly and empathetic yet efficient. From the moment they collected my sister to the day of the funeral nothing was too much trouble and the whole team worked tirelessly to... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The funeral was tailored to our exact needs. Being able to use the Chapel at the Woking Branch for the service allowed for a relaxed atmosphere and then to have the refreshments at the same place gave... Ver mais
A empresa respondeu
The support we received was excellent, the care that was taken to make sure during this time respect and dignity for Mum was a priority and we were looked after at each stage was much appreciated. Su... Ver mais
A empresa respondeu
From the first call, Shobha guided us through the process in a compassionate, kind and caring way. We found her to be a warm and reassuring presence at a very difficult time. Chris, the celebrant, was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Informações de contato
Ludlow House Ludlow Road, TW13 7JF, Feltham, Reino Unido
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful and compassionate…
Really helpful and compassionate service and support throughout.
From the first phone call
From the first phone call, Gina was my first point of contact when Mum had passed away, I went into the this is not real so Gina made arrangements and listened to me when I asked for Mum to be left until 8pm so my siblings could arrive, at 7.50 the guys arrived and waited for me, Mum was respectfully taken by the staff and I was informed where she was going and the next steps, for the next four weeks whilst waiting for a date for the crematorium Gina worked with us to make sure everything was taken care of, Gina became my friend and I can't thank her enough for all her hard work, care and support, the service deserves more than 5 ***** and I wouldn't hesitate in recommending Lodge Brothers in the future, the day arrived and I knew that Mum would be with us right on time Duncan and his team arrived, the service was just as we wished for, no rushing because it was a wet & rainy Friday Afternoon, they even came back as a mobile phone was left in the limo!
The aftercare service has been given to us checking in on Monday and arranging the collection of Mum and getting our keepsakes ready for me to collect.
Thanks so much for everything, Mum would thank you too Caroline, Bob and Family x
From start to finish …
From start to finish lodge brothers were exceptional. Very caring and very professional making the whole funeral experience easier for myself and my family when my husband passed .
Highly recommend …
Everyone was extremely friendly and empathetic yet efficient. From the moment they collected my sister to the day of the funeral nothing was too much trouble and the whole team worked tirelessly to make the day exactly how we wanted it. Would recommend them without question - thank you
Fantastic service
Fantastic service, very caring and supportive along the way. A huge thank you to Tracey at the molsey office for all your help

Resposta da Lodge Brothers (Funerals) Ltd
I think we as a family were treated…
I think we as a family were treated with the utmost respect and found the service to have great care

Resposta da Lodge Brothers (Funerals) Ltd
Lodge brothers did an amazing job to…
Lodge brothers did an amazing job to help me get through a very Difficult time the staff were amazing. very patient and when that day came It went very smoothly . I would definitely recommend the lodge brothers

Resposta da Lodge Brothers (Funerals) Ltd
Respect and dignity
The support we received was excellent, the care that was taken to make sure during this time respect and dignity for Mum was a priority and we were looked after at each stage was much appreciated.
Susan and Chris at Woking could not have been kinder

Resposta da Lodge Brothers (Funerals) Ltd
Our experience with Lodge Brothers for…
Our experience with Lodge Brothers for the funeral arrangements of our dearly beloved mother was phenomenal.
Angela was extremely kind, patient, and attentive. She provided a listening ear to every detail of our requests and offered thoughtful suggestions and advice whenever needed. The viewing of Mum was so graciously prepared, and Angela gave us the time and space to spend with her in those precious final moments prior to the burial. Every visit to Lodge Brothers was met with Angela’s genuine warmth.
On the day of the funeral service, the team was completely punctual, and the entire procession with the hearse went seamlessly. The gentlemen who drove the limousine were equally kind, respectful, and patient.
Thank you to Lodge Brothers and to Angela for holding our hands throughout this process. Your support was deeply felt and appreciated.
With sincere gratitude,
On behalf of the family of Henrietta Iyabo Okeowo (née Lambert-Davies)

Resposta da Lodge Brothers (Funerals) Ltd
Both Julie Bryant and Emma were amazing…
Both Julie Bryant and Emma were amazing and made the difficult times so much easier
The funeral was so well organised and they helped to make the celebration of my grandmothers life a day of joy as well as rememberance
I would highly recommend Lodge brothers

Resposta da Lodge Brothers (Funerals) Ltd
Kind, efficient and compassionate service
From the first call, Shobha guided us through the process in a compassionate, kind and caring way. We found her to be a warm and reassuring presence at a very difficult time. Chris, the celebrant, was equally efficient, kind and understanding. We had so many compliments about how beautiful the service was, in no small measure due to Chris’ organisation, input and delivery.

Resposta da Lodge Brothers (Funerals) Ltd
very smooth
very smooth, straight forward, lovely people to deal with, Rea was great at askew road branch

Resposta da Lodge Brothers (Funerals) Ltd
Caring staff guided us through a…
Caring staff guided us through a difficult time

Resposta da Lodge Brothers (Funerals) Ltd
Jackie and the whole team at Lodge Bros…
Jackie and the whole team at Lodge Bros Shepperton made every element of the process of arranging and delivering funeral services for my husband, easy and with total understanding and compassion.

Resposta da Lodge Brothers (Funerals) Ltd
Excellent service
Every member of staff was extremely helpful,kind and supportive. They made a very difficult time much easier to bear.

Resposta da Lodge Brothers (Funerals) Ltd
Service and Staff impeccable and…
Service and Staff impeccable and company maintain a high level of ethical care.

Resposta da Lodge Brothers (Funerals) Ltd
Exactly the funeral we wanted.
Shobha guided me through the whole funeral process for my husband with consideration and great kindness. She quickly gauged the sort of farewell we wanted to give him and made suggestions and recommendations that matched our wishes. Nothing felt rushed and when we requested a few changes to the plan she accommodated them without any difficulty. Her availability was excellent. The celebrant, Joanna, supported us throughout in the same manner as Shobha. And thanks are also due to the Funeral manager, who supported us on the day, and to the florist for the beautiful fresh flowers, which again reflected just the effect we wanted to achieve. The funeral was exactly what we wanted and went off without a hitch. I would highly recommend Lodge Bros.

Resposta da Lodge Brothers (Funerals) Ltd
As a lodge employee I was totally…
As a lodge employee I was totally confident in the company’s ability to make my mother’s funeral a success & also the crew were extremely professional in their work ethic

Resposta da Lodge Brothers (Funerals) Ltd
Professional in every way
Professional in every way, first class customer service

Resposta da Lodge Brothers (Funerals) Ltd
Julie
Julie at Twickenham was very kind and helpful with arranging the funeral for my mum. I can’t thank her enough as she took most of the stress away in such a difficult time.

Resposta da Lodge Brothers (Funerals) Ltd
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







