Lola's - Clapham Junction Avaliações 

75
•
O TrustScore é 4.5 de um total de 5

4,5

1, 20 St John's Hl, London, SW11 1RU London, England, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought a personalised cake from Lola's for pick up and all went perfectly. It was ready when they'd said it would be, pick up was smooth, it had been in the fridge so in perfect temperature, and ta... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently got the cookie and cream cake for my teenage son it went down a treat rich and decadent my kids murder cake so it was nice for there to be some remaining as its a proper cake. Best pa... Ver mais

Avaliado com 4 de um total de 5 estrelas

We received the cake on time absolutely delicious beautifully decorated. This was supposed to be for my two aunts who turned 80 and unfortunately, the candles were not on the cake. We and a member of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Would always see Lola's cupcakes on my way in the train station. Always wondered why it's always sold out. Decided to try them out and I know why they're always sold out now. Perfectly balanced swee... Ver mais


Detalhes da empresa

  1. Loja de Bolos
  2. também em
  3. Confeitaria para casamentos
  4. Loja de Cupcakes
  5. Padaria
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Clapham Junction

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • 1, 20 St John's Hl, London, SW11 1RU, London, England, Reino Unido

  • 020 4587 2670

4,5

Excelente

O TrustScore é 4.5 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(75)

5.792 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mermaid cake!

I bought a customised mermaid birthday cake for my 3 year old! It was delicious and it looked amazing! People told me ‘it was too pretty to be cut’! :)

24 de maio de 2025
Avaliado com 2 de um total de 5 estrelas

The sponge cake It was a bit too dry…

The sponge cake It was a bit too dry and not enough Cherry as it’s a Black Forest Gateau . Not very happy and it was a bit over priced for the quality of it

31 de maio de 2025
logotipo da Lola's - Clapham Junction

Resposta da Lola's - Clapham Junction

Hello Daisy,

Thank you for taking the time to leave this review.

I am sorry to hear that you were not happy with your recent cake and I will pass this feedback onto our bakery.

We do advise to leave the cakes at room temperature for 3 hours before serving to ensure they are able to warm up to room temperature.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

Avaliado com 5 de um total de 5 estrelas

Good customer service.

Ordering the cake was pretty straight forward and simple, cake arrived nice and early and collection was all smooth. It tasted amazing. Everybody loved! Only issue I had was the collection email was sent to my junk, so I wasn’t aware straight away that it was delivered

23 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

I recently got the cookie and cream…

I recently got the cookie and cream cake for my teenage son it went down a treat rich and decadent my kids murder cake so it was nice for there to be some remaining as its a proper cake.

Best part is ill never forget buying my 1st lola’s from selfriges counter in 2009 for my then 1 year old he’s 16 now it was a special purchase then and still is now.

Loved it

17 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

The best cakes EVER!

I use Lola’s every year for my daughter’s birthday cakes.
The delivery is perfect and the cakes are divine.
Moist, flavoursome and made with lovely fresh ingredients.
I strongly recommend Lola’s!

16 de maio de 2025
Avaliado com 3 de um total de 5 estrelas

Lovely cupcakes

Lovely looking cupcakes. Tasted delicious.

I couldn’t get a delivery slot in Wimbledon so ordered to Clapham Junction. The lady that served me was a bit short with me but the other lady was very polite. I mentioned I had paid for 2 personalised cupcakes (my son was 18) but only got 1 which was disappointing. Cakes are expensive also. I only get for birthdays or special occasions. More slots in the Wimbledon locker would be good.

5 de maio de 2025
logotipo da Lola's - Clapham Junction

Resposta da Lola's - Clapham Junction

Hi Tracy,

We are glad to hear you enjoyed your cupcakes.

Thank you for the feedback about our Wimbledon locker and I will log this by the team. Wimbledon is one of our bigger lockers with 8 bays instead of 4 and it's great to hear of the lockers popularity.

I am glad our new team in Clapham junction could help you out but I will log this feedback by the stores manager to review with the team.

I am sorry there was an issue with the personalisation on your cupcakes and I will send over an email to discuss this further.

I hope this helps.

Kind regards,
Shona

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais