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Lola's - Kingston Bentals Centre Avaliações 

513
•
O TrustScore é 4.5 de um total de 5

4,6

Loja de Bolos
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Localização

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Wood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB

•
02045863633

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... Ver mais

Avaliado com 5 de um total de 5 estrelas

We bought a cake for 14 people from Lola’s Cupcakes for my daughter’s baby shower and it was absolutely perfect. It looked beautiful and tasted even better — we had so many compliments from our guests... Ver mais

Avaliado com 5 de um total de 5 estrelas

Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... Ver mais

Detalhes da empresa

  1. Loja de Bolos
  2. também em
  3. Confeitaria para casamentos
  4. Loja de Cupcakes
  5. Padaria
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Kingston Bentals Centre

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, Reino Unido

  • 02045863633

4,6

Excelente

O TrustScore é 4.5 de um total de 5

513 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(513)

5.812 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Another successful celebration cake

Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and early pick up is possible. Tip: after your celebration, if there is any cake left over, pop it in the freezer, it’s even more delicious as a frozen dessert . Thank you Lola’s 👏 👏 . We’ll be back again soon

8 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Unicorn cake for 5th birthday!

I ordered a unicorn cake for my daughter’s 5th birthday and it was beautiful! Everyone said the cake was delicious and there was enough for 30 children and quite a few of their parents. Lola’s is reliable and yummy - we often get our birthday cakes from them and are always happy!

1 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Perfect cake

I ordered a small carrot cake for my husbands birthday and it was delicious and a perfect size too! Ordered it online and picked it up in one of their shops so all very easy.

6 de junho de 2026
Avaliado com 3 de um total de 5 estrelas

The cake was delicious I will order it…

The cake was delicious I will order it again but delivery service is really poor, for £9 gives 12 hours window. Definitely need to be address

25 de abril de 2026
logotipo da Lola's - Kingston Bentals Centre

Resposta da Lola's - Kingston Bentals Centre

Hi Usama,

Thank you for taking the time to leave your feedback about your recent order with us.

It is great to hear that you were happy with the cake you received and that it was delicious, and we cant wait to bake for you on another occasion. I am sorry to hear that you were disappointed with the current delivery options that we offer.

We completely understand that a 12-hour delivery window can feel inconvenient. At the moment, due to the high volume of deliveries we manage each day, we’re unable to offer narrower delivery slots consistently. However, improving our delivery service is something we are actively working on. We are currently exploring ways to expand our delivery operations and introduce more precise delivery windows in the future to provide a better customer experience.

I will be sure to pass this feedback on to our transport team to review.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Best wishes,

Avaliado com 5 de um total de 5 estrelas

Would definitely use again

We used Lola's for our daughter's 5th birthday cake. Ordering was very easy, delivery was brilliant. The cake looked perfect and we had a very happy child! Would definitely use the service again. The only draw back was the cake was ridiculously sugary and sweet - almost to the point of not being nice or edible. So tone down the sugar and it would have been perfect.

27 de abril de 2026

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