Visitar o site

Lola's - Kingston Bentals Centre Avaliações 

502
•
O TrustScore é 4.5 de um total de 5

4,7

Loja de Bolos
Escreva uma avaliaçãoVisitar o site
Escreva uma avaliação

Localização

Trocar localização

Wood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB

•
02045863633

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lola’s never disappoints this time we got a chocolate pistachio kunaffa cake a bit of a gamble - but trusted Lola delivered with flavours with a divine cream and soft sponge! Would recommend!

Avaliado com 5 de um total de 5 estrelas

Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... Ver mais

Detalhes da empresa

  1. Loja de Bolos
  2. Padaria
  3. Loja de Cupcakes
  4. Serviço de encomenda de comida online
  5. Serviço de take away
  6. Confeitaria para casamentos

Sobre Lola's - Kingston Bentals Centre

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, Reino Unido

  • 02045863633

4,7

Excelente

O TrustScore é 4.5 de um total de 5

502 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(502)

5.848 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

The cake was absolutely delicious

The cake was absolutely delicious, surprisingly so because it was vegan and gluten free.
I am also grateful to Abhi, the staff member at the Kingston branch, for taking my order, even though I did not place the order in time.
I hope to be placing all my future orders with Lola's.

5 de maio de 2026
Avaliado com 3 de um total de 5 estrelas

The cake was delicious I will order it…

The cake was delicious I will order it again but delivery service is really poor, for £9 gives 12 hours window. Definitely need to be address

25 de abril de 2026
logotipo da Lola's - Kingston Bentals Centre

Resposta da Lola's - Kingston Bentals Centre

Hi Usama,

Thank you for taking the time to leave your feedback about your recent order with us.

It is great to hear that you were happy with the cake you received and that it was delicious, and we cant wait to bake for you on another occasion. I am sorry to hear that you were disappointed with the current delivery options that we offer.

We completely understand that a 12-hour delivery window can feel inconvenient. At the moment, due to the high volume of deliveries we manage each day, we’re unable to offer narrower delivery slots consistently. However, improving our delivery service is something we are actively working on. We are currently exploring ways to expand our delivery operations and introduce more precise delivery windows in the future to provide a better customer experience.

I will be sure to pass this feedback on to our transport team to review.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Best wishes,

Avaliado com 5 de um total de 5 estrelas

Would definitely use again

We used Lola's for our daughter's 5th birthday cake. Ordering was very easy, delivery was brilliant. The cake looked perfect and we had a very happy child! Would definitely use the service again. The only draw back was the cake was ridiculously sugary and sweet - almost to the point of not being nice or edible. So tone down the sugar and it would have been perfect.

27 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Last minute panic order

Last minute panic order! The Kingston store were so helpful in assisting me with ordering a cake suitable for 24 guests for a celebration in 48 hours, so appreciated their knowledge and kindness especially as they were closing!
The chocolate fudge cake and vegan cupcakes were stunning! Thank you from all 24 guests, we’ll definitely order again!

20 de janeiro de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais