Lola's - Lola's Bluewater Avaliações 

922
•
O TrustScore é 4.5 de um total de 5

4,7

Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing cake and amazing value. We ordered the frozen cake and it did not disappoint! We didn’t realise the mountain was made of chocolate too. we’ve brought a few Lola’s birthday cakes now and will c... Ver mais

Avaliado com 5 de um total de 5 estrelas

It was so easy ordering online. I was able to choose different cake filling,dates and times to suit my requirements. My cakes were ready for collection and it were well packed. I chose 2 birthday cake... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with a lovely member of staff who was incredibly helpful and patient, especially when helping me with the membership. She took the time to talk me through everything a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lola's cakes are our absolute favourite and a treat to ourselves when we see a shop. We particularly LOVE the plain vanilla cupcakes but also think that the red velvet and the lemon are divine. Top qu... Ver mais


Detalhes da empresa

  1. Loja de Bolos
  2. também em
  3. Confeitaria para casamentos
  4. Loja de Cupcakes
  5. Padaria
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Bluewater

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, Reino Unido

  • +441322 385511

4,7

Excelente

O TrustScore é 4.5 de um total de 5

922 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(922)

5.792 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Stale Product and Unhelpful Service

We purchased a cupcake, but unfortunately the cake was stale and inedible. We approached the sales assistant to raise our concerns, but her response was extremely disappointing. She stated that the product had been made that morning and that there was nothing she could do about it.

I requested an exchange, but the assistant was not helpful and did not make any effort to resolve the issue. This resulted in a very disappointing experience for both my husband and me. We expected better customer service and a willingness to address a genuine concern with the quality of the product. Bluewater

23 de julho de 2026
logotipo da Lola's - Lola's Bluewater

Resposta da Lola's - Lola's Bluewater

Hello,

Thank you for taking the time to give us your feedback.

I am very sorry for the disappointment experienced on this occasion with your purchase. I can assure you all items available for purchase at our stores are delivered fresh every morning.

I will note your feedback for review about the cupcake and also your instore experience with our team member for our store management team to review.

I will be in touch with you via email shortly to discuss the matter further.

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service, from start to finish. Choose delivery option, choice of dates delivered with care. The gluten free chocolate and raspberry cake was delicious 😋 beautifully made. Highly recommend

20 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Lola cupcakes and celebration cake has…

Lola cupcakes and celebration cake has been No 1 on the list for my families and friends. We buy birthday cake every year for each member of the family and the loyalty club( register and use only in store) is a bonus as you get money off on your order and a free special birthday cake on your birthday in store.

29 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Red Velvet Cake

My Red Velvet cake order was as good as ever. It’s always so soft, moist, and full of flavour, with just the right amount of cream cheese frosting to balance the sweetness. Got the biggest size and quality is still 10/10.

28 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Always busy at Bluewater but once…

Always busy at Bluewater but once served, it’s with a lovely smile. She said the matcha cake was a new addition and it’s receiving lots of orders. It’s my second birthday cake I’ve ordered, and both beautifully presented to the point I’ve since stopped using local cake makers. Lemon and raspberry cake was just perfect - was the right balance of sweet and flavour. Beautifully perfect.

28 de junho de 2026

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