I tried the cinnamon scroll and it was delicious! It was nice and flaky and loved the feeling of the cinnamon sticking to my fingers. One thing that would make it even better was if it was slightly mo... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was part of the Lola test kitchen. I tried the chocolate chip cookie with sea salt. Really good cookie overall, perfect sweetness and great texture too. Slight improvement would be to add some salte... Ver mais
What a wonderful surprise to get a golden ticket to try something from the test kitchen. The petite chocolate cake is not to be missed. Neither is the ricotta lemon slice. Thought Lola’s just did cupc... Ver mais
The sales assistant was very friendly and approachable while serving me and my niece. We purchased 3 regular cupcakes which were delicious as always. We will certainly return to the store based in Bre... Ver mais
Detalhes da empresa
- Loja de Bolos
- também em
- Confeitaria para casamentos
- Loja de Cupcakes
- Padaria
- Serviço de encomenda de comida online
- Serviço de take away
Sobre Lola's - Lola's Brent Cross
Escrito pela empresa
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Escrito pela empresa
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Informações de contato
Shopping Centre, Upper Mall, NW4 3FP, Hendon, Reino Unido
- +44203 318 6453
4,6
Excelente
843 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Second year of ordering this birthday…
Second year of ordering this birthday cake. Son enjoyed his birthday cake and we were able to share it as it’s gluten-free. Delicious cake. Service was excellent from order to collection.
1 de abril de 2026
A super Frozen Disney cake
A super Frozen Disney cake. The staff at Brent Cross were amazing in packing it carefully to ensure it was protected for the big day. Can’t recommend Lola’s and the staff at Brent Cross more!
23 de março de 2026
Cakes taste as good as they look!
Thank you for a beautiful two tier ruffles & ribbons cake -moist sponge lovely buttercream. Everyone enjoyed it and it stayed fresh in the fridge for days.
One improvement would be more raspberry jam inside to balance the flavour a little more please 😊
Great staff at Brent Cross collection point.
21 de março de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The cake wasn’t as soft and ‘fresh’ as…
The cake wasn’t as soft and ‘fresh’ as usual, was quite crumbly and felt dry to eat.
17 de março de 2026
Resposta da Lola's - Lola's Brent Cross
Hi Andreea,
Thank you for taking the time to share your experience about your recent order with us.
I am sorry to hear that you found the cake to taste not as fresh as usual, and that it appeared quite crumbly and dry to eat. This is not something that is a usual occurrence with our cakes and is not up to our usual standards and we regret that we did not meet these expectations on this occasion.
I can assure you that all our products are baked fresh for the day of delivery but i will pass this feedback onto our bakery.
I will be in touch via email so we can investigate this further.
Best wishes,
Mahir
The cake was beautiful but the topping were spoiled
The cake was visually beautiful and looked very appealing. However, the raspberries on top were starting to go off and had visible mould, so I had to remove them before lighting the candles. Aside from that, the cake itself was moist and tasted okay overall.
15 de março de 2026
Resposta da Lola's - Lola's Brent Cross
Hello Rachel,
Thank you for letting us know the fruit expired faster than it should have.
I am so sorry, we do try our best to source the freshest produce we can and would like to review this more.
I will email you soon and ask for photos which we can show to our Head of Produce.
I hope to hear from you soon.
Best wishes,
Alice
Bought it for my Birthday and everybody…
Bought it for my Birthday and everybody loved it will buy it again
14 de março de 2026
Great experience
Delicious cake, organised, notified when cake arrived, beautifully presented and good website.
28 de fevereiro de 2026
The Carrot cake was a 40 th Birthday…
The Carrot cake was a 40 th Birthday present. It was very delicious and got same feedback from a few relatives too. Thanks
6 de março de 2026
Excellent cake in taste
Excellent cake in taste. Slight issue regarding the side of the cake but was quickly and effectively resolved. Excellent customer services
1 de março de 2026
By far the best
This is our favourite cake shop for birthday cakes.
Easy to order, cakes are fresh, and collection is easy.
27 de fevereiro de 2026
Delicious cake!
The cake was loved by both children and adults. Best chocolate cake. Moist and delicious. The decorations on top were great to look at and eat! Would order again.
22 de fevereiro de 2026
Delicious cake presented beautifully
Delicious cake presented beautifully! Thanks 👍
22 de fevereiro de 2026
I felt it wasn't tasty enough this time
22 de fevereiro de 2026
Resposta da Lola's - Lola's Brent Cross
Hello Maria,
Thank you for taking he time to let us know about your order.
I am sorry you felt it wasn't tasty compared to the past.
So we can review and log your feedback I will email you shortly so we can discuss this further.
I hope to hear from you soon.
Best wishes,
Alice
It was a lovely experience
It was a lovely experience. The cake was moist could taste the cherries and the mascarpone cheese was just the right amount to give that kick to the gateau .
My boys really enjoyed their birthday cake. Now they are much older ! When they were little they used big words like SCRUMPTIOUS ! It was🍰
17 de fevereiro de 2026
Couldn’t be more delicious if it tried
Couldn’t be more delicious if it tried!
One of the tastier cakes I’ve ever eaten
28 de janeiro de 2026
I am very unhappy with this cake
I am very unhappy with this cake. It was vanilla flavour, and the taste was really bad. The texture and flavour were not right at all — it tasted disgusting. My kids refused to eat it, and everyone who tried it said it was “yucky.” I even tried it myself just to check, and I ended up throwing everything away.
I bought the chocolate one before and it wasn’t very good, but this time was the worst. Something is definitely wrong with this product. I do not recommend this cake at all.
24 de janeiro de 2026
Resposta da Lola's - Lola's Brent Cross
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry you have been disappointed on this occasion.
I can assure you that all orders are freshly baked and prepared for the date of collection/delivery.
I can see you ordered the Football cake with the vanilla sponge option which was collected on 24/01. We don't seem to have received any communication from you regarding this issue.
We would like to understand more about why you found the cake to be not as per your expectations. I will be in touch via email soon to discuss the matter further.
Kind regards,
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.