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Lola's - Lola's Canary Wharf Avaliações 

595
•
O TrustScore é 4.5 de um total de 5

4,6

Loja de Bolos
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Localização

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Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB

•
+44207 516 0534

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great value, especially when using my loyalty points and additional loyalty discounts! The cake tasted absolutely lovely, and collection was so easy thanks to the convenient, easy-to-carry box.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had such a lovely experience with Lola’s Cakes! Everything looked beautifully presented and tasted even better — light, fresh, and full of flavour. You can feel the care and creativity in every b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lovely, delicious and fresh as always. I always use lolas for special occassions. Staff at the canary wharf store are always so helpful. Once even helping me take 2 large cakes and 40 cupcakes to my c... Ver mais

Avaliado com 5 de um total de 5 estrelas

The celebration red velvet cake was delicious and looked wonderful for our celebration. Everyone at our party commented on how lovely the cake was. The lady who helped me at your Canary Wharf store... Ver mais

Detalhes da empresa

  1. Loja de Bolos
  2. Padaria
  3. Loja de Cupcakes
  4. Serviço de encomenda de comida online
  5. Serviço de take away
  6. Confeitaria para casamentos

Sobre Lola's - Lola's Canary Wharf

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, Reino Unido

  • +44207 516 0534

4,6

Excelente

O TrustScore é 4.5 de um total de 5

595 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(595)

5.948 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Please remove palm oil, cakes are great

Excellent cupcakes but pity about palm oil in Lola's cupcakes... for health reasons we like to avoid palm oil.

18 de março de 2025
logotipo da Lola's - Lola's Canary Wharf

Resposta da Lola's - Lola's Canary Wharf

Hello,

Thank you for getting in touch discuss our use of Palm Oil.

I am sorry, at this time we do not use Palm Oil ourselves but it is found within ingredients we buy from suppliers.

We do ensure the suppliers use sustainably sourced ingredients as we are aware of the implications if it is not.

Your feedback will be passed onto our relevant teams to review for the future.

Have a great day.

Best wishes,

Alice

Avaliado com 4 de um total de 5 estrelas

Second time using Lola’s for my…

Second time using Lola’s for my daughter’s birthday cake it was as advertised. Tasted good also. The only issue I had was no email confirmation that my order was received. So had to keep chasing to see if it was confirmed.

No bag was offered to carry the cake home which was not convenient.

18 de março de 2025
Avaliado com 2 de um total de 5 estrelas

Base was good but the cream was sour

Base was good but the cream was sour

6 de março de 2025
logotipo da Lola's - Lola's Canary Wharf

Resposta da Lola's - Lola's Canary Wharf

Hello Mr Somaiya,

Thank you for taking the time to leave us your feedback.

I am sorry to hear that you found the icing to taste sour.

I can see that you did order our vegan Victoria sponge cake. This cake is made with a vegan cream cheese icing which is slightly sour in comparison to our other icing types.

I would perhaps recommend one of our cakes with a vegan buttercream or chocolate ganache icing for future as these are sweeter and may be more to your taste.

I will be sure however to pass your feedback across to our product development team for review.

If you do wish to discuss this any further, feel free to email us on hello@lolascupcakes.com.

Best wishes,

Chloe

Avaliado com 5 de um total de 5 estrelas

Great service

Fast and excellent service overall. Collection in store: I ordered it on Saturday and was able to collect it on Monday.

5 de março de 2025
Avaliado com 3 de um total de 5 estrelas

We purchased the unicorn cake and it…

We purchased the unicorn cake and it was far too sweet not even the kids enjoyed it 😟

The store is great and the staff always friendly and welcoming.

27 de fevereiro de 2025
logotipo da Lola's - Lola's Canary Wharf

Resposta da Lola's - Lola's Canary Wharf

Hello Cynthia,

Thank you for taking the time to leave us your feedback.

I am sorry to hear that you found our unicorn cake to be too sweet.

Our unicorn cake is decorated with a buttercream icing which is our sweetest icing type and can sometimes be too sweet for some.

I would perhaps recommend trying one of our cakes with a mascarpone or cream cheese icing in future as these are not as sweet and may be more to your taste.

If you do wish to discuss this any further, please feel free to email us on hello@lolascupcakes.com.

Best wishes,

Chloe

Avaliado com 5 de um total de 5 estrelas

Simple, efficient, smooth

Birthday cake was easy to order on website. Showed all the details and information required. Checkout process was easy, though the website did have an update in the middle when i had items in basket and taking a few days to decide on the cake i wanted. But didn’t disrupt anything.
Collection was easy and quick. I came just before store closing and staff were friendly.

24 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Perfect as usual

Perfect as usual! Got the fresh berry cream cheese birthday cake to share with a small group. Very popular, rave reviews - looked stunning and suited everyone’s palates, not heavy at all - hit the spot just right after a light brunch!

17 de fevereiro de 2025

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