When I collected the cakes from Watford kiosk I was very disappointed as we had paid for cupcakes in the letter 4 for our twins 40th birthday they were all damaged . We phoned and told the company of... Ver mais
Localização
Trocar localizaçãoTicket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP London, GB
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Their cakes are simply the best you will ever eat. I love cake and eat plenty of it! But sadly been diagnosed with a Gluten intolerence recently. However, I still want cake! I made contact with Lola... Ver mais
Smooth pick-up from Liverpool Street retail cart. Cakes were delicious, I thought I'd over ordered for the team meeting but they all disappeared and people wanted more!
Slow service and therefore missed my train. Cake not kept chilled which was not communicated and collection was later afternoon so the cake had been left all day. Decor was ok, slightly disappointing... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Bolos
- também em
- Confeitaria para casamentos
- Loja de Cupcakes
- Padaria
- Serviço de encomenda de comida online
- Serviço de take away
Sobre Lola's - Lola's LiverPool St
Escrito pela empresa
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Escrito pela empresa
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Informações de contato
Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP, London, Reino Unido
- +44203 966 8927
4,6
Excelente
197 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely birthday cake and cupcakes
15 de março de 2025
Keep it UP
Updating about arrival via text messages.
perfect condition. nicely made.
off course , quality and tasty cake.
15 de março de 2025
Great experience.
Easy to place the order online and easy collection from a variety of convenient locations.
20 de fevereiro de 2025
Birthday gift
Great service
Excellent birthday gift - 5 inch cake of choice chose carrot cake which actually preferred over the Red velvet cake
1 de fevereiro de 2025
Always delicious
Always delicious, easy to pick up. No hassle and a hit with the kids!
3 de fevereiro de 2025
Perfect cake
We all loved the cake — the flavour was well-balanced. I loved the ability to order different sizes to fit the number of people and also the ability to pick it up on a Sunday. It will definitely be our go-to cake from now on.
28 de janeiro de 2025
The gluten free vegan fudge cake was…
The gluten free vegan fudge cake was delicious, I'll recommend it to anyone who like rich chocolate cake but can indulge on it because of allergies. It was well made, well presented as a birthday cake.
15 de janeiro de 2025
👍👍👍 👍👍👍👍👍👍👍
25 de janeiro de 2025
Delicious GF and DF Cake
Easy instructions to follow to collect etc. Got the cake for my boyfriend who is gluten free and dairy free. We opted for the dark chocolate and raspberry flavour. It was lovely! Nice to have options for all dietary requirements.
22 de dezembro de 2024
Good presentation and design
Good presentation and design. Looked even better in person. Tasted delicious.
Convenient location.
23 de dezembro de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Easy collection but cookies and cream cake wasn't delicious
Got a reminder text in the morning and the collect was easy. However, the cookies and cream cake was a let down. There wasn't much flavour and it was stodgy. I will not recommend
14 de dezembro de 2024
Resposta da Lola's - Lola's LiverPool St
Hello Lin,
Thank you for taking the time to leave this review.
I am sorry to hear that you were not happy with your recent purchase. I can assure you that all of our cakes are baked fresh for delivery but I will be in touch with you shortly.
Kind regards,
Chris
The perfect company to go to for all…
The perfect company to go to for all different types of cakes
13 de novembro de 2024
Delicious cake and great experience…
Delicious cake and great experience with customer service.
6 de novembro de 2024
The cupcake was stale
The cupcake was stale. The fruits were rotten and had fungus on them… the butter cream tasted bitter like when something is old….
Over priced and bad quality
7 de novembro de 2024
Avaliação não solicitada
Resposta da Lola's - Lola's LiverPool St
Hello,
Thank you for taking the time to leave this review.
I am very sorry to hear about this, I can assure you that all of our cakes are baked fresh for delivery but I will pass this feedback onto our bakery.
Sadly I am not able to see any contact information for you, please get in touch on hello@lolascupcakes.com and we can look into this further for you.
Kind regards,
Chris
It was an amazing and freshly prepared…
It was an amazing and freshly prepared cake.
11 de outubro de 2024
Great help!
Unfortunately the delivery was missed due to the office's mistake, Lola's cupcakes did everything in their power to redeliver the cakes and really helped us out!
6 de setembro de 2024
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