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Lola's - Lola's Selfridges Birmingham Avaliações 

854
•
O TrustScore é 4.5 de um total de 5

4,6

Loja de Bolos
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Localização

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Selfridges & Co, Bullring Shopping Centre, B5 4BP Birmingham, GB

•
+44121 643 2004

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definit... Ver mais

Avaliado com 5 de um total de 5 estrelas

The best cakes ever! We are long time lovers of Lola’s and chose them for our wedding cake - it was absolutely stunning and we had so many compliments on how nice it tasted! A special thank you to t... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great cakes, never disappoint, we get them for all the family birthdays. My only quibble is that the delivery charges are high. The delivery service is good when we've used it (you can also pick up at... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had my favourite red velvet cake for my birthday and it was so delicious. I usually get the cupcakes which are a 10/10 and sometimes when you have a larger version, it’s not quite the same but this... Ver mais

Detalhes da empresa

  1. Loja de Bolos
  2. Padaria
  3. Loja de Cupcakes
  4. Serviço de encomenda de comida online
  5. Serviço de take away
  6. Confeitaria para casamentos

Sobre Lola's - Lola's Selfridges Birmingham

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • Selfridges & Co, Bullring Shopping Centre, B5 4BP, Birmingham, Reino Unido

  • +44121 643 2004

4,6

Excelente

O TrustScore é 4.5 de um total de 5

854 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(854)

5.817 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Poppy and Sim was absolutely brilliant

Poppy and Sim was absolutely brilliant. Very happy with the customer service I received. Very bubbly and helpful. Definitely will be coming again. Thanks to both. Happy customer.

29 de dezembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The cakes are very good

The cakes are very good, well made and presented. The customer service at the Lola’s counter in Selfridges Birmingham wasn’t particularly friendly.

9 de dezembro de 2025
logotipo da Lola's - Lola's Selfridges Birmingham

Resposta da Lola's - Lola's Selfridges Birmingham

Hello Nick,

Thank you for sharing your feedback with us regarding your recent visit to our Birmingham Selfridges shop location.

Our team is committed to friendly and high quality customer service at all levels and we are sorry to hear that your experience at this shop fell short of those standards.

I will be sure to log this with the relevant stores and area managers to ensure that proper attention and retraining can be provided to the team to ensure that we can improve on this experience for the future.

If you would like to discuss your visit with our team directly, please do not hesitate to contact us directly at hello@lolascupcakes.com.

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Great service great tasting product

The customer service recived from penny was 2nd to none, great knowledge and very helpful.
Everyone really enjoyed the birthday cake probably the best cake tasted to date definitely recommend

12 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pure Bliss with Every Bite,Lola’s never disappoints

I ordered a Red Velvet cake from Lola’s Cupcakes for delivery and couldn’t be happier with the experience. The ordering process was smooth and straightforward, and the cake arrived right on time, beautifully presented and in perfect condition.

The cake itself was absolutely delicious. The sponge was incredibly soft, rich, and moist, and the cream cheese frosting was smooth, creamy, and perfectly balanced—not too sweet. The flavour was spot on and enjoyed by everyone.Just to note I have been ordering from Lola’s for a good number of years now and the experience has always been great.

6 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent birthday cake

Fantastic birthday cake, beautifully made and tasted as good as it looked. Have tried many providers in Birmingham in recent years and this was the best so far. A bit on the expensive side (esp with delivery), but worth the extra for a special occasion when you want to avoid any disappointment.

28 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

The staff were amazing

The staff were amazing
The ordering was so easy
The cake was out of this world
Can not fault experience from start to finish
Happily order again and agaim

26 de outubro de 2025

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