I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... Ver mais
A empresa respondeu
Food Hall, Selfridges, 400 Oxford Street, W1A 1AB London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... Ver mais
A empresa respondeu
This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... Ver mais
Consistently the absolute BEST cakes and cupcakes! Whether I've picked up from Selfridges or ordered to my home, Presentation, consistency, flavour, always so so amazing! SO impressed by how well pac... Ver mais
Every Friday evening after work as my treat, I make my way to selfridges to be greeted by the lovely ladies on the lola's counter. I always order a one vanilla and one chocolate hazelnut cupcake. The... Ver mais
Escrito pela empresa
Escrito pela empresa

Finest ingredients, passionate bakers, handcrafted cupcakes.

Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lola’s Cupcakes at Selfridges never disappoints! The cupcakes are always beautifully presented and absolutely delicious — moist, fresh, and full of flavour. Whether it’s the classic Red Velvet or something more indulgent like the Chocolate Fudge, every bite is a treat.
The staff are always friendly, helpful, and patient, even when it’s busy. They’re happy to make recommendations or help you customise a box. It’s my go-to spot whenever I want to pick up something sweet for a celebration or just to treat myself.
Highly recommend if you’re in Selfridges and have a sweet tooth — Lola’s is a little slice of cupcake heaven!
LoLa’s cake is always my go to for any type of celebration this time around we ordered two different cake the kids absolutely loved it. It was super yummy. The vanilla the chocolate cake was made to perfection.
We collected from Selfridges on Oxford Street. The cakes were not packed in a cool box like all other Lola deliveries we have had before and the cakes were more or less ruined by the time we got home on the hottest day of the year. Staff in Selfridges did not seem bothered about lack of cool packaging. Very disappointed.
Have ordered a few times with Lola’s before and they have been delivered to our home .
This time we are wondering to shop with Lola’s again. Very sad.

Resposta da Lola's - Lola's Selfridges London
The cake was ready early on the day, ready for pick up at anytime. It looked good with all the decorations and it didn’t disappoint, it tasted so, so good.
Always lovely to visit Lola’s at Selfridges. The staff are friendly and attentive, and the cakes alway fresh with a variety to choose from.
I wish Lola would also consider selling one or two savoury cakes for those of us who wish sometimes away from sweet ones!
While the cake was fabulous as always. The customer service was honestly so terrible :( the girl was so mean and moody. She was so rude when I came to collect my birthday cake.

Resposta da Lola's - Lola's Selfridges London
Not very fresh cake and less raspberry and chocolate in the middle of the cake very less cream
I don t recommend
Sorry

Resposta da Lola's - Lola's Selfridges London
We ordered the gluten free tiramisu opera cake and the vega raspberry and passion fruit (large party) They were both absolutely delicious and people without dietary restrictions enjoyed them just a much as those with. Arrived on time, would recommend.
Enhanced the birthday of someone with milk intolerance. Didn’t think a vegan cake could taste particularly nice but was amazed with the caramel vegan cake. It was well worth the money seeing our friend’s eyes light up at the restaurant when we brought out the cake. Bought from Lola’s in Selfridges. Lovely staff serving. Only downside was that we could not have a message in icing on the cake because we told that the icing was not vegan.
We bought a cake for our engagement party with personalised text on it! It tasted great and all our guests enjoyed it! I would definitely get one again and recommend it to others.
Cake was ordered last minute and it was gorgeous moist creamy just lovely looked great as well. Loved that I could track for pick up did phone store just to confirm lady was lovely
The last cakes I ordered, where very hard to cut, the sponge quality is not as before, it falls apart like the sponge is overdue. Extremely sugar base. Impossible to finish.
I honest put in the 3 quarter of the cake.
Expensive and very disappointed.
The best cake I ordered was from last year June month for my daughter birthday. Huge success at the party.
I wouldn't be ordering more cakes from Lolas.
The delivery was very good.

Resposta da Lola's - Lola's Selfridges London
I bought the pink mini tall cake with bows and it was wonderfully presented and tasted great as well!
It's definitely worth the price.
It's not my first time buying from there but the first time ordering online and it was easy. I also got a free personalisation.
Order was seamless, went in store -Selfridge’s Oxford Street. Even got a free brownie - the red velvet one and it was so good! The cake itself was amazing! Got the chocolate fudge for my friend’s birthday and she really loved it ❤️ 10/10 experience. Would definitely recommend 👌🏾
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.