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Lola's - Westminster Avaliações 

135
•
O TrustScore é 4.5 de um total de 5

4,4

Loja de Bolos
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Bridge Street, Westminster Station, SW1A 2JR London, England, GB

•
44 20 4587 4776

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I got the Cookies and Cream cupcake. The cupcake itself was simple and delicious, but the frosting on top was absolutely heavenly. I’ve honestly never tasted anything so good! 100% approved! Also, the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... Ver mais

Avaliado com 5 de um total de 5 estrelas

offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... Ver mais

Avaliado com 4 de um total de 5 estrelas

Tasty mini cupcakes and love that I could pick up from the station which made it very convenient to take to collect on my way to work. Only issue was by the time I got to work (a 5minute walk) all th... Ver mais

Detalhes da empresa

  1. Loja de Bolos
  2. também em
  3. Confeitaria para casamentos
  4. Loja de Cupcakes
  5. Padaria
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Westminster

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • Bridge Street, Westminster Station, SW1A 2JR, London, England, Reino Unido

  • 44 20 4587 4776

4,4

Excelente

O TrustScore é 4.5 de um total de 5

135 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(135)

5.792 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 2 de um total de 5 estrelas

the cake crushed in the box

22 de setembro de 2026
logotipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hi Sarah,

We appreciate your time and feedback.

We are sorry that your cupcake was crushed inside the box after your purchased from our Westminster store.

Please can you send an email to hello@lolascupcakes.com with some more detail and a photo of your box so we can look into this for you.

We hope to hear from you soon.

Kind regards,
Shona

Avaliado com 5 de um total de 5 estrelas

I got the Cookies and Cream cupcake

I got the Cookies and Cream cupcake. The cupcake itself was simple and delicious, but the frosting on top was absolutely heavenly. I’ve honestly never tasted anything so good! 100% approved! Also, the guy at the stand was really nice and friendly! 💗

24 de setembro de 2026
Avaliado com 2 de um total de 5 estrelas

Disappointing

First time purchasing Lola’s cupcakes, and I believe it will be the last - they did not taste fresh… very disappointing!!! I’ve had much better cupcakes purchased from a supermarket for a fraction of the price

11 de julho de 2026
logotipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hello,

Thank you for sharing your feedback.

I am really sorry to hear that your first experience with our cupcakes was disappointing and that you felt they did not taste fresh.

Our cakes are always prepared fresh using high quality ingredients to ensure the best experience.

If you'd like to discuss this any further, please email us directly on hello@lolascupcakes.com

I hope you have a lovely rest of your day!

Best wishes,

Avaliado com 3 de um total de 5 estrelas

Did not accept my blue light card

I am a repeat customer of Lola's but I am unhappy that they did not accept my blue light card when other Lola's do. It seems so petty and disrespectful to blue light card holders.

26 de março de 2026
logotipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hello,

Thank you for taking the time to give us your feedback.

I'm afraid we no longer offer a blue light discount and currently only offer a discount for NHS workers. If a valid NHS ID is presented at the point of purchase the discount can be applied.

I am sorry for any disappointment and your feedback will be noted for our teams to review.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Kind regards,

Avaliado com 5 de um total de 5 estrelas

The cupcakes are great

The cupcakes are great, but one thing customers don’t realise is that for every cupcake they eat they need to have at least 5 piano lessons with me to create the needed balance between eating and developing magic sensations all over!

26 de março de 2026
Avaliado com 3 de um total de 5 estrelas

Loved my Mother’s Day cupcakes but…

Loved my Mother’s Day cupcakes but extremely disappointed to find 2 of each design instead of the usual 6 individual ones . Mother and Father’s Day might just be acceptable.

14 de março de 2026
logotipo da Lola's - Westminster

Resposta da Lola's - Westminster

Hi Sue,

Thank you for taking the time to share your feedback with us.

Our Mother's Day cupcake box this year featured 3 different flavour's - Vanilla, Chocolate, and Lemon Raspberry & Elderflower cupcakes and each would come with a different design. As part of this box of 6, you would receive 2 of each flavour and design.

If you would like to discuss your feedback with our team further, please do not hesitate to contact us directly at hello@lolascupcakes.com.

Best wishes,
Mahir

Avaliado com 5 de um total de 5 estrelas

Ordering with Lola’s was very…

Ordering with Lola’s was very straightforward. Plenty of delicious choices for a nationwide delivery to Scotland. The birthday cake and cupcakes packed with flavour and beautifully packaged went down a treat.

13 de março de 2026

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