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Lomure Avaliações 

16
•
O TrustScore é 3.5 de um total de 5

3,3

Loja de Roupas
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Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

✨ Luxury menswear crafted for the modern gentleman Elegance meets comfort 🧥 Premium quality, timeless style Refined essentials for every occasion 🌎 Discover sophistication with Lomure.

Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

16 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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3,3

Todas as avaliações

(16)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 1 de um total de 5 estrelas

I was sent a poorly finished trouser…

I was sent a poorly finished trouser with threading all over it as if it was just sewn, and the quality of the shoe i got was very poor, and when I contacted them for a return they said they could not find my order even though i gave them the order number on the package. I had to give the whole purchase to charity shop, so do not get sucked in by this company

20 de abril de 2025
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Hey there,
Thanks for your feedback. We’ve checked our system again thoroughly and unfortunately couldn’t find any record of your messages or emails.

It’s possible you may have reached out to a different company by mistake. Please feel free to contact us directly at info@lomure.com so we can look into this properly. If you already emailed us, we kindly ask you to double-check if it was sent to the correct address and let us know under which email it was sent — we’re happy to help as soon as we can locate your case.

We take customer concerns seriously and want to make sure this is resolved fairly 🖤
– The Lomure Team

Avaliado com 4 de um total de 5 estrelas

Quality create value for money

When it comes to quality Lomure is one of the online clothing companies I have seen that delivers on 100% top notch , and they are also very swift and considerate in providing solutions to issues with customers.
Tho I am advising that they improve on quick and fast deliveries.

1 de junho de 2025
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Hey Austine,
Thank you so much for the thoughtful review! 🙌 We’re truly grateful for your kind words about our quality and customer care — it means a lot to us 🖤

We also appreciate your honest feedback regarding delivery speed. We're actively working on improving logistics to make things quicker and smoother for everyone 🚚⚡

Thanks again for your support and for helping us grow!
– The Lomure Team

Avaliado com 3 de um total de 5 estrelas

Slow delivery

I order a jacket. It took more than 20 days for it to be delivered. The jacket was also not my size

21 de abril de 2025
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Hey Samuel,
Thanks for your review. As we discussed via email, we’ve already sent you a replacement jacket free of charge to make things right 🙌

We always aim to improve and appreciate your patience and understanding 🖤
– The Lomure Team

Avaliado com 1 de um total de 5 estrelas

1 star. Buyer beware

Buyer beware. These are crooks and thieves. They sell really poor quality items and they don’t look like the pictures they have on their website. Their office is apparently in Austria so that is prohibitive to ship stuff back to them. So they will ship the items from China then they want you to return to Austria.

Blatantly shipping items that do not look the same as what someone posts on their website should be considered a crime. What they shipped to me and what they post online are two different things leave alone the quality of the items.

2 de março de 2025
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Hi there,

We're very sorry to hear that you're unhappy with your order. We understand your frustration, and we want to clarify that we are absolutely committed to doing right by our customers.

If you'd like a refund, you can simply return the items to us, and we will issue a full refund, just like any other business. All return and refund details are clearly outlined in our return policy.

While our fulfillment center is based in Austria, many of our UK and international customers still successfully return items when needed. If shipping is a concern, we’re happy to guide you through the return method.

We’re here to help—please reach out directly and we’ll make sure your issue is resolved properly.

Kind regards,
Lomure Support Team

Avaliado com 1 de um total de 5 estrelas

Long time - wrong shoes

I did not like products.

22 de fevereiro de 2025
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Hey Talip, we’ve responded to your email and would love to assist you! 😊 If the size isn’t right, we’d be happy to send you a replacement. Please reach out to us so we can make things right—we truly appreciate your support! 🙌✨

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY

DO NOT BUY

The clothes are nonsense quality, with random iron marks and thin see through areas, strings hanging, and random sizes. They lie about policies on their website, they won’t refund shipping costs which they claim and they will give you a nonsense foreign address to ship too, which will obviously be very expensive. All this after I had to wait over a month for my order even though I paid for premium shipping. Never buy from this Chinese dropshipping brand.

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Hey,
Thank you for your review!

Our policies clearly state that shipping costs are refunded as store credit, while the amount you paid for the returned items is refunded directly to your bank account.

Let us know if you have any questions—we’re happy to assist!

Kind regards,
Lomure Support Team

Avaliado com 5 de um total de 5 estrelas

Very good quality clothes

Very good quality clothes and nice style - content with purchases 🔥

4 de dezembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you so much for your kind words! 🌟 We're thrilled to hear that you’re satisfied with our Products.

Your support means the world to us, and we can’t wait to serve you again anytime! 😊

Avaliado com 1 de um total de 5 estrelas

The quality was cheap and the colour…

The quality was cheap and the colour wasn’t the same as online.

14 de novembro de 2024
logotipo da Lomure

Resposta da Lomure

Hi James,
We recently reached out regarding your order to let you know that an older version of the item was sent to you by mistake, which is why it looked slightly different from the images on our website.

As you chose not to receive a replacement, we’ve gone ahead and refunded your purchase in full.

We sincerely apologize for the mix-up and appreciate your understanding. Thank you for choosing Lomure, and we hope to have the opportunity to serve you again in the future!

Avaliado com 5 de um total de 5 estrelas

Super satisfactory quality of the…

Super satisfactory quality of the products
And outstanding customer service,
who responded immediately and addressed my concerns.
Any time again !

10 de novembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you so much for your kind words and wonderful feedback! 🌟 We're thrilled to hear that you’re satisfied with the quality of our products and that our customer service team was able to address your concerns promptly.

Your support means the world to us, and we can’t wait to serve you again anytime! 😊

Avaliado com 5 de um total de 5 estrelas

I'm fascinated by the quality.

12 de novembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you for your amazing feedback! 😊 We’re delighted to hear that you’re impressed with the quality of our products. Your satisfaction is our top priority, and we’re grateful for your support!

Warm regards,
The Lomure Team

Avaliado com 5 de um total de 5 estrelas

Quality and comfort for a reasonable price

Got myself a sweater and a cardigan and I'm satisfied with both the quality and the comfort. Doesn't get much better for the price.

9 de novembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you for sharing your experience! 😊 We’re so glad to hear that you’re enjoying both the quality and comfort of your sweater and cardigan. It means a lot to us that you find them to be a great value!

We can’t wait to have you shop with us again. Thank you for choosing Lomure!

Warm regards,
The Lomure Team

Avaliado com 5 de um total de 5 estrelas

Highly recommended.

I‘m really impressed by the price-performance ratio on Lomure products. Nowadays it’s really hard to find niche clothing for such a bargain.

12 de novembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you for your thoughtful feedback! 😊 We’re thrilled to hear that you’re impressed with the price-performance ratio of our products. Providing high-quality, niche clothing at great value is what we strive for, and it’s wonderful to know we’ve hit the mark for you.

We appreciate your support and look forward to serving you again soon!

Warm regards,
The Lomure Team

Avaliado com 5 de um total de 5 estrelas

Excellent quality and fast…

Excellent quality and fast unproblematic shipping

2 de novembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you for your wonderful feedback! 😊 We’re delighted to hear that you’re impressed with the quality of our products and the speed of our shipping. Making your experience seamless is always our goal!

We appreciate your support and look forward to serving you again.

Warm regards,
The Lomure Team

Avaliado com 5 de um total de 5 estrelas

Good product quality

Good product quality, fast shipping. Everything is as needed. Recommended

11 de novembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you so much for your kind words and recommendation! 😊 We’re happy to hear that you’re satisfied with the product quality and our fast shipping. Your support means a lot to us, and we look forward to serving you again!

Warm regards,
The Lomure Team

Avaliado com 5 de um total de 5 estrelas

love it

love it!
The clothes are very trendy and qualitative. I will definitely order again.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you for your fantastic feedback! 😊 We’re so glad you love the trendy and high-quality style of our clothes. Knowing you plan to order again truly means a lot to us. We look forward to serving you soon!

Warm regards,
The Lomure Team

Avaliado com 5 de um total de 5 estrelas

Suedo loafers wow

I ordered the suedo loafers and the quality of the loafers is first class compared to other brands. Not only is the quality topnotch, but their shipping is also very fast.
Today I ordered 2 sweaters, I'm hyped!

9 de novembro de 2024
Avaliação não solicitada
logotipo da Lomure

Resposta da Lomure

Thank you so much for your amazing feedback! 😊 We’re thrilled to hear that you’re impressed with the first-class quality of our suede loafers and our fast shipping. It means so much to us that you trust Lomure for your wardrobe essentials!

We’re just as excited about your new sweater order and can’t wait for you to experience their quality too. Thank you for your continued support!

Warm regards,
The Lomure Team

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