My partner and I were invited to a tour of the Volpe & Castello bonded warehouse, by Sam R from LCT, to better understand how casks were stored/processed. The facility was very impressive and t... Ver mais
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Veja o que dizem as avaliações
excellent day at V&P warehouse. nice to have the opportunity to see where our casks are kept and how they are looked after. Sam was our host and was a very friendly, professional and knowledgeable you... Ver mais
Having only been with London Cask Traders for approx 4 months I can only go buy my experience so far. All the staff I have spoken with are very helpful take the time to listen and answer any concerns... Ver mais
A empresa respondeu
Being new to the whiskey market and now having purchased a few casks London cask traders service and knowledge has been great. Their knowledge of the market and guidance through the whole process has... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At London Cask Traders we source and supply whisky casks to investors looking to secure their capital and make healthy long term gains on their savings. We cater for everybody, including those looking to source a small cask for their grandchildren, couples and families looking to secure their nest egg with a range of high value casks, and also high-net-worth investors looking to spend £1m+ on some of the rarest, most exclusive casks on earth. Whisky has been proven to be one of the best performing assets, with the market showing exponential growth over the past decade. We ensure your cask investing journey is smooth and streamlined, so we manage the whole process for you, including sourcing your cask, arranging storage in a HMRC approved warehouse, delivering your ownership documents, ensuring your cask matures optimally and helping you achieve your profits once it is time to sell your cask.
Informações de contato
1st Floor, Building 3, 566 Chiswick High Road, W4 5YA, London, Reino Unido
- +44 (0) 20 3744 3900
- enquiries@londoncasktraders.com
- londoncasktraders.com
4,7
Excelente
303 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Been dealing with LCT for 3 months now…
Been dealing with LCT for 3 months now and both James and Billy have been brilliant all the way through, whenever I've need advice on a product or wanted to talk about my next investment they've been really helpful.
16 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Tom,
Thank you for leaving such a nice review! I'm pleased you've had such a great experience with us, I'll be sure to pass your kind words onto Billy & James.
Thanks for coming onboard with London Cask Traders - we look forward to seeing you at one of our company events soon!
Many thanks,
Mark Biss, Founder & CEO
Very helpful staff
I have found that the staff consistently make the time to address questions and concerns; the company proactively seek out customer feedback. Features that make information more readily accessible are in the works and I look forward to testing these. I have yet to acquire my return but the information, customer service, and certification provided thus far are encouraging.
12 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Alexander,
First of all thank you for coming on board with London Cask Traders, secondly thank you for such a great review, I'm pleased you've had a 5* experience!
I'll hopefully see you at one of our whisky tasting events or distillery tours soon!
Many thanks,
Mark Biss, Founder & CEO
I have been associated with London Cask…
I have been associated with London Cask traders for more than 6 months now with recent investment, people over here are very professional and responsive to our questions. most of the things are already taken care with portal but if in case needed they are happy to assist over email or phone. Hoping they continue doing that in coming years
20 de junho de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Santhosh,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
Professional knowledgeable and personal.
The London Cask Traders team were very helpful to me when I started out on my whiskey journey. Always professional, contactable and willing to share valuable information on the next route to take. I would be delighted to work with them again in the future on another investment.
11 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Martin,
First of all thank you for coming on board with London Cask Traders, secondly thank you for such a great review, I'm pleased you've had a 5* experience!
I'll hopefully see you at one of our whisky tasting events or distillery tours soon!
Many thanks,
Mark Biss, Founder & CEO
Nothing quick about whiskey.
Nothing quick about whiskey.
I thought an update was due as we approach nearly 12 months of posting this review and still not complete.
I was spurred on to write a review by an email promising a free bottle of whiskey for a 5star review.
Initially my experience with London Cask Traders was professional and a speedy process making the investment easy. the review of 2 stars is from the 2nd part of an investment which is trying to get rid or sell whiskey, which is a lengthy process and mine are still not sold nearly 4 months later. The buy back option exit strategy from London Cask is not as simple as it would read on the website. I was quickly told London Cask is not obligated to buy back even at a discounted price which was fare but new news for me at the time. After asking numerous times if this was an option I still have not received a yes or no answer. I was informed that an investment would be best left for 5 to 8 years unfortunately my circumstances had changed and within a year I needed to sell or try to sell. This has made me realise my own naivety in the whiskey trade. I am continually told that 'now is a great time to invest in whiskey'. Whilst in reality if there is not a network to sell my barrels at such an early stage the pool of potential buyers is going to be greatly reduced when worth more value, even if I had the ability to hold onto my investment.
My advice would be think of how to get rid of your whiskey barrels if London cask traders is unable to.
*updated 09/10/25*
Now 14 months into trying to sell these casks, I have lost confidance in the ability to sell. But have also grown tired the of consistantly needing to chase the news of any potential sales. It has become almost a joke when chasing this issue that London cask thought my casks had sold, but unfortunately it was another Robert Oneill selling similar casks. If there are other reviews explaining that the process was easy or straight forward then congratulations to them and I will be honest in saying im jealous as that is far from my situation.
Good luck to anyone investing in the future now the india trade deal has come through. This is an expensive lesson I have learnt from.
11 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Robert,
Thank you for your feedback. It has been a pleasure working with you for the past year or so and I'm sorry you felt the need to exit the market so soon after becoming a cask owner.
We always recommend that our clients don't sell their casks too soon due to this being a long-term investment strategy with a track record of exceptional tax-free return on investment, especially for longer-term holds. As you know, you only entered the market in May 2023, so we were obligated to recommend that you hold onto your casks a little longer (if possible) to maximise your future tax-free returns. However, we were of course more than happy to adhere to your request and sell your casks, utilising our multiple exit strategy to find buyers for your casks and exit you from the market as quickly as possible, whilst securing for you a tidy profit in the process.
Your patience and understanding has been greatly appreciated whilst we’ve managed this sales process for you. I hope the profit you have received, as well as the efforts deployed by us to exit you from the market as quickly as possible will ensure that you'll be more than happy to return to London Cask Traders when you decide to invest in cask whisky again in the future.
All I now ask is that your feedback and the above review be amended to better reflect the excellent level of service you have received. I trust that this is something we can agree to.
I look forward to your response.
Many thanks,
Mark Biss, Founder & CEO
I have bought through London Cask…
I have bought through London Cask Traders. They were very good and guided me through the process and provided plenty of information prior to purchase. I would recommend using them. Neil
24 de junho de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Neill,
First of all thank you for coming on board with London Cask Traders, secondly thank you for such a great review, I'm pleased you've had a 5* experience!
I'll hopefully see you at one of our whisky tasting events or distillery tours soon!
Many thanks,
Mark Biss, Founder & CEO
Whiskey Investment
Delivered what what promised and available on phone to take questions as well as following up after sales .
10 de outubro de 2023
Avaliação não solicitada
Resposta da London Cask Traders
Hi Stephen,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
Everything was explained
Everything was explained well before I took the step to invest. They have great expertise and give you that comfort because all the staff were very helpful. Thank you
10 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
Great after care and keeps you updated…
Great after care and keeps you updated with potential further investment opportunities
10 de novembro de 2023
Avaliação não solicitada
Resposta da London Cask Traders
Hi,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
Great advice and deals from the team
Great advice and deals from the team. Process was easy and this is great way to start your whiskey portfolio. Whiskey is a great investment for the future and London Cask Traders are the best at what they do. Highly recommended
10 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi James,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
London Cask Traders
London Cask Traders assisted me in my first venture into whiskey cask purchasing. From the first contact to the final certificate issue, they were a pleasure to deal with. Professional and prompt. Would recommend highly
23 de agosto de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Shane,
First of all thank you for coming on board with London Cask Traders, secondly thank you for such a great review, I'm pleased you've had a 5* experience!
I'll hopefully see you at one of our whisky tasting events or distillery tours soon!
Many thanks,
Mark Biss, Founder & CEO
One of the things that I like the most…
One of the things that I like the most is the weekly email about offers and way to improve your portfolio.
Always reliable if you ever need them.
The new website is very handy and easy to navigate.
Very professional I hight recommend
10 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Andrea,
First of all thank you for coming on board with London Cask Traders, secondly thank you for such a great review, I'm pleased you've had a 5* experience!
I'll hopefully see you at one of our whisky tasting events or distillery tours soon!
Many thanks,
Mark Biss, Founder & CEO
Great experience
Great experience, not pushy, knowledgable and patient .. very happy to be a customer.
10 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Steve,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
A lot easier than I thought!
I was very much a clueless investor and called after seeing an advert. LCT team talked me through the process and how whisky investment works. I invested and they have looked after my investment ever since. Frequent updates, annual reviews of how the investment is doing and offers of further investment. 10/10 service and I always recommend to my friends and colleagues.
31 de outubro de 2023
Avaliação não solicitada
Resposta da London Cask Traders
Hi Dan,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
Truly helpful team
An excellent team who helped an uninformed investor.
Purchased my first cask after multiple phone calls and email exchanges and have since achieved some real good returns.
10 de setembro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Indi,
First of all thank you for coming on board with London Cask Traders, secondly thank you for such a great review, I'm pleased you've had a 5* experience!
I'll hopefully see you at one of our whisky tasting events or distillery tours soon!
Many thanks,
Mark Biss, Founder & CEO
Good experience
After completing my first whiskey cask with London Cask Traders in 2022 I’ve recently purchased my second cask to add to my portfolio.
Not having invested before in the whiskey business I was a little worried at first but the professional advice given soon put my mind at ease, especially when Alice Allen made sure I had all the relevant documents and certificates.
Big thanks to everyone at London Cask Traders.
10 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Rob,
Thank you for leaving such a nice review! I'm pleased you've had such a great experience with us, I'll be sure to pass your kind words onto Alice.
Thanks for coming onboard with London Cask Traders - we look forward to seeing you at one of our company events soon!
Many thanks,
Mark Biss, Founder & CEO
Very happy with the advice and…
Very happy with the advice and continued service from London cask traders. Our portfolio manager Billy, keeps us up to date regularly with developments in the whisky trade and information on investments and is always on hand to answer any questions that we may have.
10 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Tom,
Thank you for leaving such a nice review! I'm pleased you've had such a great experience with us, I'll be sure to pass your kind words onto Billy.
Thanks for coming onboard with London Cask Traders - we look forward to seeing you at one of our company events soon!
Many thanks,
Mark Biss, Founder & CEO
Top rate service!
Great service as an investor good and relevant information shared in a timely way and a great relationship with their clients. Thank you
10 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Conrad,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
Professional Company
Professional and knowledgeable team. Regular contact made but not too regular, so feel like they are still invested in providing a personal service
9 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Dale,
Thank you for your kind words! I'm happy you've had a good experience with us - reviews like this mean a lot to us.
I hope have had a great weekend, we have multiple company events in the pipeline so I hope to see you at one of them in the near future!
Many thanks,
Mark Biss, Founder & CEO
London Cask have been great from the…
London Cask have been great from the start. Extremely knowledgable and there every step of the way in your whisky investment journey.
9 de outubro de 2024
Avaliação não solicitada
Resposta da London Cask Traders
Hi Warren,
First of all thank you for coming on board with London Cask Traders, secondly thank you for such a great review, I'm pleased you've had a 5* experience!
I'll hopefully see you at one of our whisky tasting events or distillery tours soon!
Many thanks,
Mark Biss, Founder & CEO
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