London Cask Traders Avaliações 

303
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My partner and I were invited to a tour of the Volpe & Castello bonded warehouse, by Sam R from LCT, to better understand how casks were stored/processed. The facility was very impressive and t... Ver mais

Avaliado com 5 de um total de 5 estrelas

excellent day at V&P warehouse. nice to have the opportunity to see where our casks are kept and how they are looked after. Sam was our host and was a very friendly, professional and knowledgeable you... Ver mais

Avaliado com 4 de um total de 5 estrelas

Having only been with London Cask Traders for approx 4 months I can only go buy my experience so far. All the staff I have spoken with are very helpful take the time to listen and answer any concerns... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Being new to the whiskey market and now having purchased a few casks London cask traders service and knowledge has been great. Their knowledge of the market and guidance through the whole process has... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Atacadista de Bebidas Alcoólicas

Escrito pela empresa

At London Cask Traders we source and supply whisky casks to investors looking to secure their capital and make healthy long term gains on their savings. We cater for everybody, including those looking to source a small cask for their grandchildren, couples and families looking to secure their nest egg with a range of high value casks, and also high-net-worth investors looking to spend £1m+ on some of the rarest, most exclusive casks on earth. Whisky has been proven to be one of the best performing assets, with the market showing exponential growth over the past decade. We ensure your cask investing journey is smooth and streamlined, so we manage the whole process for you, including sourcing your cask, arranging storage in a HMRC approved warehouse, delivering your ownership documents, ensuring your cask matures optimally and helping you achieve your profits once it is time to sell your cask.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

303 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,7

Todas as avaliações

(303)

31 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I would avoid these guys in future.

I would avoid investment with these guys

Nothing personal or nasty. My experience purchasing the casks was great but in the event of selling them, I don't feel they have the network to deliver. Buy back policies which become refunds at 0% ROIs etc.

There are some good whiskey brokers out there so I would shop around some more before going to these guys.
Not a scam but not what they make out either.

11 de abril de 2024
Avaliação não solicitada
logotipo da London Cask Traders

Resposta da London Cask Traders

Hi Mick,

When you came on board with London Cask Traders, you were made aware that we suggest a minimum 5-8 year hold for any cask we sell. This was explained to you on the phone and written in the contract you signed.

You are now wanting us to sell you out of the market after 10 months of holding your casks and are disappointed we are kindly offering to purchase your casks back for what you paid for them.

Do understand within the price of the casks we need to factor in all transportation costs, the cost for your 10 years storage and insurance, other business costs and our profit margin, and whilst we are confident the appreciation in value of the cask will cover these after a few years, this is not a ‘get rich quick’ scheme and I wouldn’t expect to be able to exit with huge profits after 6 months.

We have been very helpful in offering you a full refund despite not being obligated to do so. We are disappointed you’re still not happy due to a lack of understanding of this market and feel the need to falsely slander our company online.

Mark Biss, CEO & Founder, London Cask Traders

Avaliado com 5 de um total de 5 estrelas

The best at what they do!

I've been managing my cask portfolio through LCT for just over a year now, and I couldn't be happier with the levels of service I consistently receive.

Special shoutouts to Alice, Megan, Billy, and Ricky for always being super responsive and proactive. They are absolute rockstars!

10 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience all round

The whole transaction was conducted with efficiency and courtesy and all questions were answered to my satisfaction. Obviously the value of the investment will only be revealed at some point in the future.

9 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ease of buying

I have been doing business with London Cask traders for3 years . Each time the transfer of documents was seedless . Polite staff and willing to help with any problems . The last cask I bought at end of March went same way. No hassles .

25 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time investing in this commodity

First time investing in this commodity, and after a little research involving reviews from other investors, newspaper reports, and information from other sources, decided London Cask Traders was ideal for my needs.

Staff were very helpful throughout the buying process and very good at answering any queries post purchase.

There was quite a large gap (couple of months) between receiving the ownership certificate, and receiving the photo's of my casks. This was because my whisky had not yet been barrelled. This possible delay was not clearly explained during purchase, but regular communication allayed any doubts, and I have now invested in further casks.

Overall, a very good experience and happy to recommend!

15 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good honest company

I had a Good experience with London Cask Traders no problem very helpful, polite, friendly made me feel a valued customer thanks again

5 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a great experience with London Cask Traders

I had a great experience with London Cask Traders. They presented information on their business and answered questions in a timely manner. The staff members responded to emails and updated me with the process. Those with whom I worked were not overly aggressive. They were patient and professional.

6 de março de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Positive experience!

Mark himself is pretty client-focused: We were stuck in a refund in which his intervention helped me sail through and I was honestly surprised to receive the call from him wherein he ensured the refund gets done as promised.
Andrew and earlier, Ryan who were handling my case have been attentive to the needs and been very respectful towards the whole process. It was a great experience and I hope to buy some casks in the future.

A suggestion would be that a client login is provided and the whole system of onboarding to transferring the cask to third party to tracking selling price of cask to selling the cask and payment back to the client is automated so it becomes easier to track from start of the process till the very end.
This would make the experience even smoother.

Best of luck!

6 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company to deal with…

Great company to deal with…. Staff are well, informed and friendly, not pushy when it comes to selling.
Have been to Ireland with them, to see one distillery’s. This was a really good tour. 😁

6 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Andrew and Alice and the whole team were very professional from the start we had excellent service, we were kept informed with each step it was made very easy for us and we look forward to doing more business in the future

5 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent investment opportunity

I have been an investor since 2022 and it’s been an excellent investment. The staff and very professional, knowledgeable and helpful. I have been on a distillery tour in Ireland and I have seen one of my casks.
I totally recommend London cask traders as a great whiskey investment.

4 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is aimed at any first time…

This is aimed at any first time investors with London Cask Traders who may be feeling nervous.
I started with them last February, and although we've had complications along the way, I can honestly say that they have shown themselves to be entirely trustworthy. In the future, I would not have any reservations about investing with them again.

2 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Impressed with the service at…

Very Impressed with the service at London Cask Traders, they have always responded in good time and are very knowledgeable about the products. It has been good fun working with the team.

25 de janeiro de 2024
Avaliação não solicitada
logotipo da London Cask Traders

Resposta da London Cask Traders

Hi Rob,

Thank you for your kind words! I’m happy you’ve had a good experience with us - reviews like this mean a lot to us.

We have multiple company events in the pipeline so I hope to see you at one of them in the near future!

Many thanks,
Mark Biss, Founder & CEO

Avaliado com 5 de um total de 5 estrelas

A solid investment

Mike at London Cask Traders was always very polite on the phone and was very easy to talk to. No pressure and no hassle came from the team when I was deciding what I wanted to do, just quick updates on what opportunities they had which I was very interested in hearing about. I'm pleased with the outcome and will continue to do business with them as I think they are very professional but also very relaxed in attitude, which suits me considering I don't know a lot about the industry but want to make solid investments.

25 de janeiro de 2024
Avaliação não solicitada
logotipo da London Cask Traders

Resposta da London Cask Traders

Hi Jack,

Thank you for your kind words! I’m happy you’ve had a good experience with us - reviews like this mean a lot to us.

We have multiple company events in the pipeline so I hope to see you at one of them in the near future!

Many thanks,
Mark Biss, Founder & CEO

Avaliado com 5 de um total de 5 estrelas

I’ve had a fantastic experience with…

I’ve had a fantastic experience with London cask traders and would like to thank Mark Biss for his help during my cask purchases. Looking forward to our next tour.

A Mc

17 de janeiro de 2024
Avaliação não solicitada
logotipo da London Cask Traders

Resposta da London Cask Traders

Hi Aran,

Thank you for your kind words! I’m happy you’ve had a good experience with us - reviews like this mean a lot to us.

We have multiple company events in the pipeline so I hope to see you at one of them in the near future!

Many thanks,
Mark Biss, Founder & CEO

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish

I am new to investing and I must say the team at London Cask Traders have been so helpful answering my numerous questions and have been very reassuring. I received the welcome pack and physical certificates just a few days after the payment which I was really impressed with. I am really looking forward to having a tour of the distillery in due course. Would definitely recommend London Cask traders if you are thinking of investing in whiskey.

13 de janeiro de 2024
Avaliação não solicitada
logotipo da London Cask Traders

Resposta da London Cask Traders

Hi Katy,

Thank you for your kind words! I’m happy you’ve had a good experience with us - reviews like this mean a lot to us.

We have multiple company events in the pipeline so I hope to see you at one of them in the near future!

Many thanks,
Mark Biss, Founder & CEO

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, thank you Mark for helping me purchase my first whisky cask. I’m looking forward to our journey together.

Scott W

21 de janeiro de 2024
Avaliação não solicitada
logotipo da London Cask Traders

Resposta da London Cask Traders

Hi Scott,

Thank you for your kind words! I’m happy you’ve had a good experience with us - reviews like this mean a lot to us.

We have multiple company events in the pipeline so I hope to see you at one of them in the near future!

Many thanks,
Mark Biss, Founder & CEO

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