Premier Laser & Skin Clinic London Avaliações 

229
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sobhna at the Kingston branch has been incredible. From the initial consultation and in each session, I’m currently half way through my appointments with her and I could not recommend her enough. And... Ver mais

Avaliado com 1 de um total de 5 estrelas

Rude disrespectful manager in Fulham branch - no apologies for someone who had bought 12 full laser treatments for myself and my sister, they even lied about how many of my sessions I have used. Prett... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great session with Sobhba in Kingston today ! I directed her on my preferred technique and she listened and applied it. Seamless and great experience

Avaliado com 5 de um total de 5 estrelas

I had years of anti aging injections done with Premier Laser & Skin. Very skilled doctors who have been patient, gentle and offering me the latest products. Lot of my friends and colleagues have com... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Salão de Beleza
  2. Clínica de Dermatologia

Escrito pela empresa

15+ Years Experience in Laser Hair Removal & Skin Treatments with 9 clinics across London & Surrey. Specialising in FDA approved technology & highly trained practitioners.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

229 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(229)

26 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

After purchasing a course 6 sessions of…

After purchasing a course 6 sessions of laser hair removal in another clinic, I actually had more hair than before!.:.I have now had three sessions with Premier laser and the results are much are great much better than with the 6 I paid for elsewhere? Not sure how that works??

3 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Experience

I had a laser hair removal session with Diana yesterday at the liverpool street branch. She was very thorough and ensured I was comfortable throughout, definitely want to see her again.

29 de janeiro de 2024
Avaliação não solicitada
logotipo da Premier Laser & Skin Clinic London

Resposta da Premier Laser & Skin Clinic London

Thank you for your 5 star review on your laser hair removal treatment !!

Regards,
Premier Laser & Skin Clinic

Avaliado com 5 de um total de 5 estrelas

During my visit to Premier Skin and…

During my visit to Premier Skin and Laser Clinic in Kingston, I had a hydrofacial treatment done by Marina. Her exceptional skills and attentive approach made the treatment truly enjoyable. My skin had a radiant glow after the treatment.

29 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Diane was really lovely and just made…

Diane was really lovely and just made the experience that much more comfortable and relaxing. She made sure to go through the after care procedure very carefully and thoroughly with me. My first consultation with Diane was memorable and she made the third appointment very easy for me. She is absolutely lovely and a delight to spend time with. She knows what she is doing and always has the best tips for what to do to look after yourself after a laser treatment. I will make sure to ask for her again when i come back for my fourth appointment.

Thank you again, Diane!

23 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor service

Very poor service

I cancelled my appointment 4 days ahead of the date. I had to call again to confirm it was cancelled as no email confirmation was received. Two weeks later, still no refund - "there is a process to be followed" and a general dismissive and condescending attitude over the phone, coupled with ignoring emails, with the justification being given to me by the Fulham branch that "other companies take 3 months to refund". I've never encountered such a company, if true I guess there are even worse companies out there than Premier Laser Clinic. It's laughable really, they will take your money in seconds but take weeks to return it. For some reason, senior management has to be involved in a simple refund.

Be careful when purchasing something and be prepared to not receive your money back if you change your mind about treatment.

1 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Clapham Common Premier Laser are a…

Clapham Common Premier Laser are a great clinic. They have w very welcoming and helpful reception team. All of the laser therapists are great and are very caring. Would highly recommend and they always have great sales on!

10 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great laser clinic

i do my sessions with sobhna in the kingston branch and she amazing, she gets the sessions done fast and gently and is very kind. overall i would definitely recommend premier laser to my friends and family.

26 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a great experiance with all the…

Had a great experiance with all the staff especially Gosha who did my micro needling and laser hair removal and I had an amazing results.. she is very kind and super amazing and she is very experienced on the procedures she is doing
Thank you all so much.. thanks to kisha as well for the great customer service.

13 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had my first session at Premier laser…

I had my first session at Premier laser clinic in Kingston with technicien Sobhna, and I cannot thank her enough, she was very gentle, very understanding and very patient with me, she took her time to make me confortable as I was bit anxious and therefore I really enjoyed my session . I had the best experience ever, the clinic is very clean, people professional and very friendly. Highly recommend you will not regret it.

10 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total waste of money

Unfortunately a total waste of money. I paid for a full body course of 6: all my hair has now grown back.
Among the sessions I told many times to the technician that the situation was not improving and couldn't see any effect of the treatment. She didn't believe it, said that I didn't remember how my hair was. She didn't seem interested in my feedback.
I had the last session with a different technician who told me that the laser that I had in all the previous session was not strong enough and invited me to an extra free session. I didn't bother to go, I was so disappointed by the result and the waste of money that I decided not to go. My husband had exactly the same experience, with the same technician, even worse because his hair has grown back and much more.

3 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid!

I’m questioning the qualifications of their consultants. The consultant I saw was extremely condescending and passive aggressive. She got my skin type completely wrong- I have dry skin / sensitive and she told me I have oily skin…She tried to up upsell me on my treatment, telling me I need to spend £2k on two different treatments. Also tried to scare me into booking by saying I need to act fast as it will worsen. My skin issue is very minimal and I only get occasional flare ups but she told me I need 12 treatments in total which is completely different on their website. It made me think these “specialists” get commission in upselling as she was very displeased when I said I would like time to think about it.

19 de julho de 2023
Avaliação não solicitada
logotipo da Premier Laser & Skin Clinic London

Resposta da Premier Laser & Skin Clinic London

Hi Charlie,

We are very sorry you had this experience at Premier Laser & Skin. Can you please share your full name and contact details to hello@premierlaserclinic.co.uk and we can investigate this further for you.

Kind Regards,
Premier Laser & Skin Clinic London

Avaliado com 5 de um total de 5 estrelas

Great investment

I have had great experiences with Premier Laser. About 4 years ago I had two areas done with laser hair removal, and then last year I went back for two more areas which I just completed. The previous areas completed in 2019 only needed top-ups for the first time in 2023, so definitely a great investment. Tania has been a great practitioner and I would absolutely recommend!

9 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be very careful with this company and…

Be very careful with this company and record EVERYTHING they tell you in your consultation and treatments. They are scammers and only care about money. I had a terrible experience at the Fulham branch with a hydrafacial which I requested to do on the same day as my consultation (and the same day I paid for a course of 3 sessions) . They told me they could not do the first treatment until weeks later due to staff availability which would be outside of the 14 day refund period. Now they refusing to refund me for the remaining 2 sessions which I do not want after the terrible first session experience I had! Absolute joke, they trick you, I do not want to step foot in there again but have no choice as they will not give me the remaining money back. Policy which was never even explained to me at the time of paying should ensure any 1st treatment is had in the period of 14 days following payment. Otherwise only start paying for services after treatment instead of before so your not scammed like I was.

17 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience with Harmony XL Pro laser at Kingston branch

I've recently started my Clearlift treatment for hyperpigmentation with Harmony XL Pro laser at the Kingston branch and already seeing a change.
Sobhna is very professional and makes me feel comfortable during the procedure. Very happy I've found this clinic! Once finished with the current procedure I will try out other treatments they offer.

6 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The wonderful Marina from premier laser clinic Kingston

I visit the Kingston branch and Love it! especially my technician - Marina, she is so knowledgeable, kind, warm and makes me feel so comfortable. She doesn’t rush her work and is very thorough. Highly recommend her, I trust her and feel very welcomed by her.
♥️💕♥️💕♥️💕♥️💕thank you Marina🥰

30 de abril de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Wonderful clinic

Wonderful clinic, great staff , I have had two rounds of Laser Hair Removal with Sobhna. I was really impressed at her professionalism and knowledge of the treatments. I am already seeing amazing results, highly recommend.

13 de abril de 2023
Avaliação não solicitada

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