Lordear Avaliações 19

There were some issues with the order, but these were resolved to my satisfaction by the vendor.

Great products and awesome customer service. Thank you!!!

I still have nit received any notification of my order. Fed ax # 888747617753

Customer service has been very helpful and easy to work with. Our client loves Lordear products.

What made my experience great was the communication and persistence to get my order correct. The pictures and descriptions of the sinks didn't match up, in my mind, and their patience in explaining them helped me to make the right choice for my sinks.

Easy experience

Poor customer service
Don’t help resolving issues

Delivered quickly. Great quality farmhouse sink. Issue with minor missing part easily resolved with customer service.

It does NOT drain fully...always leaves behind about a Tablespoon or more in drain creases - it's always wet UNDER THE WIRE RACK...a slight slope is evident, the grate legs don't touch in center, but quite not enough.

I'VE NEVER HAD AN INSERT ON A STAINLESS UNIT SAY TO KEEP IT DRY. That was very disconcerting.

Slight slope on the Faucet side lip would have been much better than thicker as far as functionality goes.

Lordear did exactly what they promised. My sink arrived one day early. It was packed with concern and came without incident, That was great and i look forward to it's installation.

However, they respond very badly with email or phone calls. I have questions about their install instructions and hope to get them on the line.

In Christ,
tom

The knob on faucet in my opinion is a horrible design. I am unable to use hot water temperature without the faucet being on “wide open” . I cannot access hot water on faucet or waterfall feature on low. Therefore, water seems to spray everywhere because it is so forceful.

The sink is just as described and packaged well. The box was missing the mounting brackets for the sink, but we received them quickly after notifying the company - no questions and no hassle. Overall, great experience.

Excellent service and quality items.

Sink arrived in beat up box and some scratches on the back side. Lordear responded promptly and worked to fix the situation.

It was delivered quickly. Thank you

I’m very disappointed in with this purchase. I tried calling your customer service and got very little help. The water there is no way to adjust the water pressure when you turn the dial to hot water. So when washing dishes the water pressure is so high I get soaked by all water. The sink is fine but the faucet is awful and had I known this I would not have ordered this product. I would like for you to offer some way to fix this problem.

The sink that shipped to me is not what is shown online - the shape and dimensions are both different. I've spoken to customer service who advised the sink is no longer manufactured the same way as the online photos/dimensions, but the online listing has not changed. I am replacing a sink with a 10 inch apron so I need the replacement sink to have a 10 inch apron. The sink that was shipped to has a 9 inch apron which is not what is listed. I cannot use the sink that was shipped to me. I was offered $100 for the "inconvenience" but instead I requested a full refund and a return shipping label. Since asking for a full refund, Lordear has stopped responding to me. This is likely a scam company.

Their customer service was very GOOD! The farm sink I purchased is great! And I recommend the sink and the company!))) very satisfied!