Love Loren Avaliações 76

O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Order 2807 was placed 22nd May, took 3 weeks to receive, sandals were poor quality, on asking to return they tried to offer 15 then 25% discount. Tried to put me off by saying it’s expensive to return... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’m giving one star as it’s not possible to rate no stars. I’ve been waiting 2 days shy of a month for a pair of shoes for my elderly mum. The so-called customer service support in the Netherlands eve... Ver mais

Avaliado com 2 de um total de 5 estrelas

Hi Love Loren, I’ve emailed several times about my order (order no. 101344) placed on April 1st. I received tracking info on May 1st but had no updates for almost another month. Fed... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought a corset lingerie set and it is awesome! I followed the size chart and did not size up. It fits perfectly without constricting and without sagging. The rosette details are not cheaply sewn, b... Ver mais

Detalhes da empresa


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

76 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Awesome customer service!

Okay, so after talking with customer service - for sure 5 stars. They are extremely helpful and understanding. I hadn’t received my package (that states it was shipped Jan 3rd) and they did reassure me that it’s on the way. They went out of their way to call me regarding my issues and actually made me feel way more comfortable in ordering from them in the future. A++ for customer service and will for sure be ordering again soon!

10 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Some Buyer's Reassurance

I'm typically pretty skeptical of online ordering. When I first ordered, I was worried about not getting a shipment email. I messaged the loveloren contact and they got right back to me. My package arrived within 4 days of ordering (and during christmas season) and the material and fit are both QUALITY! They often have online deals going on and overall it was a better experience than I've had elsewhere :) if you want a cute bralette, this is the place to go

17 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful experience!

I have purchased 5 products from Love Loren now and I have been nothing but impressed! The quality of the products is great and they fit me true to the measurements on the website. The styles are cute and very affordable, which is really nice since undergarments (which are all I have purchased so far) can be so expensive.
Also, I recently had a wonderful experience with their customer service. I was shopping their Black Friday sale and forgot to enter the promo code to receive the discount. Within a day, a Love Loren associate had responded to me and happily adjusted the price I was charged. Amazing! I would highly recommend this company and their products!

9 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing!

This is such an amazing company with great quality items and amazing customer service. I accidentally entered the wrong address on my order and emailed them and they changed it immediately and eliminated all of the issues that would have come from that. I can not say enough good things about their customer service!

4 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BEST COMPANY EVER!

I am absolutely in love with this company! Not only are the products amazing! But the customer service is terrific! At First I was a little nervous because they didn’t have a phone number but there emailing service is top notch! I had to return a dress because it was too small and they made it so so easy! I ended up getting another color and a bigger size and It was incredibly easy and basically effortless! I would 100% recommend this company to everyone I meet! Love Loren is my new go to shop! 10 out of 10 recommended to everyone and anyone!

25 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered $80+ worth of their bras and…

I ordered $80+ worth of their bras and i have received them a couple days ago. I love their bralettes but I wasn’t satisfied with the order and she contacted me, called me to be specific, and i was pleasantly surprised that she did that instead of emailing. We came to a solution and i am leaving a 5 star review.
The BEST customer service i have ever experienced from an online shop. I would definitely recommend this shop.
The size does run a little small so i would recommend to order a size up, or contact her for special request.
Their bralettes are one of a kind and really beautiful.
Really fast shipping.
Beautiful bralettes.
Amazing customer service.

11 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I highly recommend Love Loren!

I made my first order this week and I am amazed by the customer service of Love Loren! I recently was unhappy with my purchase, but she personally reached out to me to make it right and went out of her way to switch my item! I cannot wait to receive my first order!

5 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered already the second time from…

I ordered already the second time from Loveloren. The bras are lovely and the customer service responded immediataly to my request concerning an issue I had with the first delivery with the customs and this time everything worked out without any problem. Concerning the sizes you have to take care, since they can vary from one to the other bra. I chose the size based on the picture, where they normally mention the size the model wears. Al my ordered bras fitted so far even though I ordered some in S and others in M size. I can really recommend them and also the quality is good.

3 de agosto de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Ordered to Norway, got exactly what i ordered, which i looove... Shipping did take about 2 weeks but thats okay for me. Will be ordering more for shore

20 de julho de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered 2-day shipping for an event I…

I ordered 2-day shipping for an event I had coming up and my order arrived nearly 2 weeks later. When I checked the tracking number, the order hadn't even arrived at a USPS facility. Since the items didn't arrive in time, I no longer needed them and decided to return. There is no return system on the website, forcing you to alert them via email, which they don't respond to. This is essentially a scam.

22 de junho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Take my money!!

It’s hard to find good customer service and a company you actually want to spend your hard earned money with. I had a very good experience with Love Loren. When checking out i was typing too fast, I accidentally input the incorrect address in for shipping. I was freaking out! I immediately contacted customer service via email that night and got a response in the morning. Right away they fixed the address no problem no question! My shirt came exactly how it looked on the website. I am i love! It’s super cute and fits amazing! My overall experience was seamless; will order again💛

4 de junho de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

This company is so unprofessional

UPDATE
after seeing my review the company has since cancelled my order.

This company is so unprofessional. I emailed before an item was shipped to say I no longer wanted the product and to cancel it as I had made a mistake and was this possible? They replied with 'I am sorry but no'. So rude. So now I have a product I don't want being shipped and to return costs so much money. Beyond unhappy.

26 de novembro de 2018
Avaliação não solicitada

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