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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This isn't a uk based company. Items shipped eventually from China in packaging you may be familiar with cheap unbranded Chinese shipping, grey bag and bubble wrap. The web shop front is very nice,... Ver mais

Avaliado com 1 de um total de 5 estrelas

Products were not as described. Two items in order (estimated delivery time 4-5 days) took 12 days (first item) and 33 days (second item) respectively. Products poorly packaged. Returns made vi... Ver mais

Avaliado com 1 de um total de 5 estrelas

Totally dishonest about their location, they ship from China. Would never have ordered if I had known and in fact complained to our credit card company and they considered it fraud. On further inve... Ver mais

Avaliado com 1 de um total de 5 estrelas

I bought a glass butt plug, expecting not amazing quality but at least serviceable. The plug took weeks to arrive and upon inspection had stress lines inside. This plug wasn't worth the £26 I paid,... Ver mais

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Muito Ruim

O TrustScore é 1 de um total de 5

119 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Todas as avaliações

(119)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Desperately bad company

Desperately bad company , avoid at all costs . Poor or none existant communication . Take payments with no confirmation . Do not supply the goods ordered .

3 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Still havn't arrive

Ordered over a week ago was told order would arrive in 4 days, have contacted the company by email multiple times no reply. From seeing the other reviews I think I can say goodbye to my money

2 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hideously bad company

Hideously bad company. Several weeks later, no delivery. Terrible at responding to emails, and I'm pretty sure they straight up lie, saying the order has been dispatched over a week ago now, with no tracking details.

I wish I found these reviews before I ordered, I too have no hope of the order actually arriving, and if it does I'm not sure I would trust the quality anyway. Do not order from this scam site.

29 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

WARNING

WARNING! DO NOT BUY!!
absolutely, without doubt the worst company I have ever dealt with. And I've dealt with some bad ones.
Their site is a complete lie. Even if you go to the UK one. All products are made and sent from China. They do not get sent. These guys will just take your money. It isn't some lovely little family/couple run business, as their website will make you believe. This is a drop shipping, money making scam based out of China. After waiting almost 2 months, and countless unanswered emails, I have accepted that my order will not arrive. They even sent a tracking number, which shows that the order didn't even "leave" China until ten days AFTER their first email response (after I had sent about ten, and Facebook messages). They lied and said it was on its way, but hadn't even received it in the warehouse yet! Now it's not arrived, I will be claiming my money back from my bank (you can do this, you just let your bank know you've been scammed). I will also be referring company through to trading standards for illegal breach of trading by using fake information on their site.
AVOID AT ALL COSTS!!!!!

28 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer service

Poor customer service and the delivery was awful including identifying the toys on the packing. Comes from China as well. Really dodgy please avoid.

21 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Avoid! Avoid! Avoid! They lie on their website, they don't respond to e-mails, they don't ship within the time frame they claim will. They also have very poor customer service when you can get a response.

I ordered from Loveplugs and their website claimed that it would ship 'within 4 days' After 1.5 weeks I emailed them because I still hadn't heard anything. They never responded to my e-mail. I had to email 3 more times asking them to cancel the order and threaten to submit a dispute with my credit card company before they could be bothered to respond. When I finally did get a response, all they said was "they had technical difficulties and the item has shipped.' When I asked about cancelling the order and returning the item the only thing they could say was 'See our website'

Their website also claims that they are based out of the US, but items ship from China.

Avoid this company at all costs

17 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Cheap plugs but cheap quality-not worth

Cheap plugs but cheap quality, not worth it and made especially dodgy by only positive reviews on site but here is full of bad ones

So fake reviews

One of the tails I ordered is just a strip of fabric folded and the other whilst a lovely tail is just a (not even tight) push fit into a silicon plug

15 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

!!!AVOID!!

!!!AVOID!!! Awful quality and extremely slow delivery. I ordered two items and only one showed up. No response from customer support either.

4 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID

AVOID AVOID AVOID

ORDERED BEGINING OF JANUARY AND STILL NOT HERE

SITE IS NOT UK BASED DESPITE BEING CALED BUTT PLUGS UK

ITEM IS BEING SHIPPED FROM CHINA

AVOID AVOID AVOIDE

29 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unresponsive, waste of time and money.

After making an order with them and their claim of 4 days to ship order, it's been three and a half weeks with no response. The order says confirmed but nothing more and they will not respond to any form of contact from me or my partner. We are in the process of attempting to get our money back.

13 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The quality the plugs is very poor

The quality the plugs is very poor. Firstly we thought we were ordering from Australia due to the website address, only to discover it was coming from China and going to take so much longer to arrive. The bunny tail is lob sided and the pink butt plug jewel is obviously plastic. The plastic is uneven on one side and isn't smooth. Very displeased.

23 de setembro de 2019
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Don't order from them

First, many items come from China and take forever.

But even worse, the packaging from China NAMED THE ITEM IN THE PACKAGE. Embarrassing.

Shop elsewhere.

9 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great surprise

The instant I saw the "holds its shape" fox tail plugs at Obesession Bizarre fetish party, my girlfriend and I knew that this upgrade for our current plugs is a must-have. Unfortunatelly, the seller at the fetish party ran single-coloured tails only, not the red-white and purple-white we prefer.
I searched the whole internet for these holds its shape fox tail plugs, the only dealer I found was loveplugs.
I was very skeptical about this web shop. The terms and conditions doesn't specify the dealer's registered business address and tax number. At least for Europe, this web shop appearance is illegal.
There is not even a mention from which country the product is shipped, my assumption was China, so I would have to expect additionial custom fees. And last but not least, I searched and found reviews of three other customers here at trustpilot which were not fully satisfied. At least all other reviewers received their items - albeit with delay.

So I placed the order. Postage was 4.99 € only.
I was astonished when two weeks later the plugs arrived. I didn't have to pay any custom fees, since the parcel was dispatched from a warehouse inside Germany:
The quality of the plugs is GREAT. My girlfriend and me are very happy with this purchase from loveplugs.
Daniel Matt, Offenburg, Germany

24 de junho de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID!AVOID

AVOID!AVOID! AVOID! AVOID!

The company allows you to place orders and won't give you an appropriate tracking code . The one they give is unavailable and basically none existent ,when quizzed on this they say It may take a few days. I waited nearly two weeks and still can't track and now that I'm emailing requesting a refund they are not responding which is frustrating because of how quickly they responded to previous emails.

19 de fevereiro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID!!!

AVOID!!!

I'd give zero if I could. Ordered in the first week of December, told 4 days shipping. Plenty of time for Christmas. Turns up on the 8th January from China!

They aren't a company, they are dropshippers. And when I asked for a refund I've been told I have to return it to the US! At my own expense! Total BS

16 de janeiro de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Slow delivery, no confidence

I was informed by the company my product would take just over 2 weeks to arrive. I waited this long, and did not receive it. I got into contact with a company rep via Facebook - their Facebook page I found attached to their website - and they informed me my product would take 14 - 21 days after shipping. I clarified with the rep that it would arrive by Sunday at the latest, which they confirmed for me. By Sunday I had yet to receive a notification about my product arriving in my country (I was given a tracking link), so I contacted the rep again. I needed the product to arrive by the 14th Dec otherwise I wouldn't be there to receive it. I ended up having to request a full refund as I wasn't convinced my item would arrive in time, which was frustrating given at that point I had waited almost a month for it. I don't recommend using loveplugs owing to slow delivery and the lack of confidence the company gives you. However, in light of this the rep I spoke to was extremely helpful and patient, and fairly informative. If you're unconcerned about delivery time then perhaps ordering from loveplugs won't be an issue.

6 de janeiro de 2019
Avaliação não solicitada

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