Easy to use website 👌 1st delivery didn't arrive as was apparently destroyed by parcel force as was damaged. Had to chase to find out why no delivery 😒 2nd delivery....missed delivery time, parcel w... Ver mais
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Easy to use website 👌 1st delivery didn't arrive as was apparently destroyed by parcel force as was damaged. Had to chase to find out why no delivery 😒 2nd delivery....missed delivery time, parcel w... Ver mais
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Had problems with ordering over discount but sorted quickly- problem with missing items in delivery but again rectified quickly.Had no problem contacting company via email- but impossible to reach by... Ver mais
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I highly recommend Love What You Eat for top-quality meat, fish, and seafood. The products are always fresh, carefully packaged, and delivered on time. I’m very satisfied with both the quality and the... Ver mais
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Ordered a 3 bird roast, for a lunch Sunday lunch party, it was delicious and impressed my guests. Though there are a couple of things the company could improve on: 1. no given information on cooki... Ver mais
A empresa respondeu
Love What You Eat provides a superb selection of high-quality seafood and meat, sourced from top suppliers in the food industry. Our partnerships with esteemed suppliers such as John Sheppard for meats, Wing of St-Mawes for frozen fish, Castlemead Poultry for free-range chicken, and artisan producers like Alex Spink & Sons for Arbroath Smokies, ensure that you receive only the finest quality products.
unit 5 crossways business park, bs35 3ue, bristol, Reino Unido
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I have contacted your company about purchasing kippers, I asked you for contact number or to contact me on the phone number I sent you in a message. YOU have not even got the decency to reply. I usd to purchase a lot of stuff from love what you eat. You have probably been taken over by a company who does not care about people just big firms
The quality of the steaks are brilliant,very tasty, just a little hiccup on the delivery which was sorted by a phone call from Jordan, definately will order again

Resposta da Love What You Eat Ltd
Had problems with ordering over discount but sorted quickly- problem with missing items in delivery but again rectified quickly.Had no problem contacting company via email- but impossible to reach by phone.Products seem to be good quality so far.Company dealt with the problems very quickly and to my satisfaction.

Resposta da Love What You Eat Ltd
We have used love what you eat several times now. Despite what it states on the website that you will be notified of a 2 hour delivery slot this has never happened. Fortunately we have been in as could choose the day/date.
I placed an order on 29th April for delivery on 7th May. The day came no time given no delivery either. Waited until after lunch on 8th still no delivery and rang them. Our order hadn't even been dispatched. They said they would sort it. The order arrived the next morning with a note saying one item wasn't available we would ve refunded. I emailed this week as no we haven't had the refund.
I can't fault the quality of the fish we have ordered, however delivery process is rubbish. Why state a day if it doesn't happen and certainly no time given.

Resposta da Love What You Eat Ltd
My order was a turkey crown for a family Easter Sunday lunch, to be delivered on Good Friday. At very short notice LWYE’s courier changed the delivery date to Easter Saturday. I cancelled my plans for that day to wait in for the delivery. The order arrived after over 45 hours in transit, thoroughly defrosted and unsafe to eat.
I was very frustrated and disappointed but LWYE took full responsibility, gave an immediate refund and arranged a replacement order, considerably more expensive, free of charge to me, for a substitute family lunch
I have given 5 stars to LWRE even though the actual order concerned was a disaster (mainly caused by their courier).
Their immediate acceptance of responsibility, extremely positive helpful response and genuine concern was exceptional. How things are dealt with when they don’t go to plan is what really counts!

Resposta da Love What You Eat Ltd
Everything thing was great except rib eye steaks, we found they didn't have much taste at all.

Resposta da Love What You Eat Ltd
The meat,chicken and fish are top quality, prices are very good and the customer service excellent. Best online provider. Can't praise them enough.

Resposta da Love What You Eat Ltd
Very easy to use website great special offers I ordered steak and the kippers order arrived on the day I wanted it the steak was the best iv had in a long time and the kippers great as well very pleased I will definitely be ordering again

Resposta da Love What You Eat Ltd
Good food.well packed and delivered on time.

Resposta da Love What You Eat Ltd
I have used this company a few times now and I will continue to do so. The range of frozen food is fantastic and the prices are good. Quality is excellent. The other thing for me that is SO important is their customer service. It is fantastic !!!

Resposta da Love What You Eat Ltd
Good value and selection good delivery food is good recommended Seller

Resposta da Love What You Eat Ltd
The kippers thought small are very tasty.
They have been filleted but still have quite a lot of bones in them. A nob of butter in the pack at time of freezing would be helpful
Most enjoyable product I have one most days.

Resposta da Love What You Eat Ltd

Resposta da Love What You Eat Ltd
The frozen fresh fish fillets were very good. The rest, sorry but never again. The pastie was shocking. The pasta sloppy and unpleasant. I will not be returning.

Resposta da Love What You Eat Ltd
There were issues with the courier but this was put right in a professional, amicable, and customer focussed way..
as I didn’t have any time constraints on my delivery everything turned out well.

Resposta da Love What You Eat Ltd
Great food reasonable prices and outstanding customer service

Resposta da Love What You Eat Ltd
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