Loxa Avaliações 8

Very happy with my purchase

I called Loxa with some questions about my policy and found the customer service super helpful. Zanatoa in particular was very efficient in amending my policy and answered all my questions. Thank you!

Great value for a 5 year product. Very easy to buy. Thank you

Great experience at claims time. Thank you team at Loxa for helping me with my appliance claim. Everything was resolved within days and I am really happy I added insurance to my appliance sold by eCatering.

Keep up the good work.

I work with LOXA as a retailer and I find their service to be very efficient, personalised, polite and very on the ball. I’ve had very good reviews from my customers solidifying my choice to choose them as my warranty provider for my company JustRecliners.co.uk

Highly recommend

Amazing company to work with. They provide great customer service and you can reach out to them at any time.

Really friendly customer service, great way to earn extra income as a retailer and build trust.

I bought a sofa which broke within a couple of weeks. I contacted loxa and they said they will deal with it. 10 days later I contacted again and was informed that my policy has not been validated and I have not been in contact.

Why was this not dealt with at first contact? I am very confused

This is incorrect and silly response from loxa. I provided the details and my claim was found on the day. I spoke with someone on the day on the phone. 10 days later I did so again and again my details were validated although no record of my previous discussion. Then again in this review you have managed to find my details and set me up, this has been done 3 times and you keep going back to the start, preventing any claim being made