Loxinova 

I would give zero stars as I am sure this is not a real company. Placed an order and then contacted them regarding an issue but I have never gotten a reply despite my several emails. Also, their phone number is unreachable so not real. AVOID

Fake,fake they took money from my account without my permission I don’t know how it has happened as haven’t provided a verification!!
08/12/23

My order hasn’t arrived and they arent answering any emails- they have basically just taken my money. Also phone number doesnt work- i don’t believe this is a real company- avoid at all costs!!

I bought an oversized cardigan/ jacket at a reasonable price. It took a couple of weeks to arrive. When it did, the sizing was so off I couldn’t squeeze into it. The quality was very poor with material more like a cheap fleece rather than a soft wool and not what I was expecting. I asked to return the garment for a refund. However they would only offer a partial refund and to keep the garment. They stated that it would cost them £50 to return the item to the manufacturer in China! I refused this 5 times as I didn’t want the item and to be fair I did get a response - the same one - to each of my emails. I eventually accepted as I thought I was unlikely to get anything else and £9 was better than nothing. If I’d had a full refund I’d have been ok with that. Won’t be buying from them again.