LRM Goods Avaliações 

227
O TrustScore é 4 de um total de 5

3,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Customer service doesn’t exist unless you’re some sort of influencer!!! Been chasing my order for over a week now and got nothing back. Need the items for a holiday, asked when to expect shipping,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hi guys Received my Tan croc Lucinda yesterday AT LAST! (there was a delay in delivery at DPD’s end or else it’d have been with me on Wednesday itself, but anyway) It is GORGEOUS and I immediatel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fabulous products, bags for every occasion. So pleased with my purchase, only wish I could afford one in each colour. Price very reasonable, quality exceptional, delivery excellent and communicatio... Ver mais

Avaliado com 5 de um total de 5 estrelas

The personal touch that the owners extend to you when you e-mail them with a query. Love the updates on Instagram and look forward to their new arrivals. Have many different bags, in different colo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos de couro

Escrito pela empresa

Personalised leather bags and accessories


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

227 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 47% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(227)

75 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Absolutely in love with my Lucia bag

Absolutely in love with my Lucia bag, I use it everyday and always receive compliments on it. Such great quality and embossing for that personal touch.

Great customer service from the team too.

I’ll be back for my next purchase soon!!

12 de julho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Will not order again…

I have ordered from LRM multiple times and the bag I have just ordered came and my initials were on the back of the bag in the wrong place so they asked me to send it back and they would refund me the postage and send out a new bag I had to chase them up to refund the postage the new bag they sent out the tag came off on the first use their reply was to close the gap myself with a pair of pliers? I could but it’s not the point when you spend £92 on a bag I didn’t like the customer service I recieved on this order and will now not order from them again!

11 de outubro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Avoid !

It would not let me give a 1 star !
I bought my wife a bag from there site .. at first they were great has i forgot to add the personal name so I quickly emailed them and the sorted it bag arrived next day
Bag was ordered for a birthday present at the cost of £150 the bag arrived and it was poor quality stitching undone I'm a few places just didn't look professional at all was promised a 10 percent refund but that never happened a very disappointed

6 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality and customer services

Love the quality of the products (I’ve got a collection of 4 now!) and have always had prompt replies from their lovely customer services team. They even upgraded my shipping when I selected the wrong one and needed my purchase the next day. Will definitely be adding to my collection again!

22 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible customer service

I can’t comment on the quality of the bags / purses because I didn’t receive my order from LRM. They have been so unhelpful, ignored some of my emails and haven’t offered to refund or replace the items from my order. Just a warning that LRM customer service is terrible if something goes wrong.

28 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very pleased

I'm very pleased with the Rosie circular bag that I bought. Exactly as described and just what I want. Customer Service was great (thank you Sophie).

17 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gift for Bride

Bought a bag for my daughter as her Wedding Day gift with her new initials on. She was delighted as her LRM bag us a favourite. This time I bought a navy mock Croc finish. So gorgeous and she loved it!

6 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Strap broken

Strap broken, impossible to repair, as they have put a piece of leather over screw, was told they will do nothing about it, as purchased for a gift 6 months ago, and their policy is no refunds or replacements, after 6 months, and they do not carry out repairs. Quality of bags for that price are poor. Not fit for purpose and shocking customer service. Do not buy from this firm!

12 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great bag

Great bag, great quality, good customer service, at an affordable price. What more do you need. I now have 5 bags and I have brought about 3 for presents too. They make a great gift xxx

13 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful

I’ve written my experience on here already but my review seems to have been removed. Awful customer service as others have mentioned.

Quality of the leather is awful that the front of the bag was badly scratched so sent it back for repair. They did repair the bag some of the damage but still there, which I had accepted. Once the second time when the bag was sent out to me did I check inside the bag as I hadn’t even looked inside or removed the stuffing. It as then I had notice the damage inside so informed the company as they were two large slash marks.

I contacted them immediately was told it was out of the 7 days warranty, but under The consumers rights act 2015, I have the right to return as the bag was sold to me as damaged which wasn’t notified to me.

I informed the company but they had the right to accuse me of doing it. Disputing this and trying to get money back

6 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the quality of LRM bags

Love the quality of LRM bags. I just ordered two new ones for Christmas the Lola Tote and Loki. Having just become a Mum I wanted bigger bags so I can pack all the essentials. Lola tote is so spacious, really soft leather & looks fab. The Loki is great if you’re looking for a cross body bag that is stylish but fits so much…perfect for day or night. Love the personalisation & the service is always excellent. Will definitely be ordering more!

6 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely company and BEAUTIFUL bags

Lovely company and BEAUTIFUL bags - I have both the Loki in gold and the Lola in tan- I use the Lola every day for work and it fits EVERYTHING - and the Loki at the weekends. I get lots of compliments - I think they are a really reasonable price for genuine leather bags - I bought three as Christmas gifts.

25 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing bags!

I now have two gorgeous LRM bags, the green Lucia, which I bought for myself and the gold Loki, which I got given for Christmas! The only problem is I can see myself getting more!! The gold leather is the perfect colour, exactly what I was looking for. Metallic but not too shiny. I am thrilled with them both!

23 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality!

I have purchased 2 bags from LRM so far and I honestly love them both so much. The quality of the both are fantastic and I love the styles. I especially love my name embossed on them and I feel like it adds a classy and personal touch to them. Overall my experience with LRM has been amazing and I will definitely be purchasing more in the future!

23 de janeiro de 2023
Avaliação não solicitada

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