luckster.com Avaliações 75

They send you offers like Bet £30 and get a £30 free bet if it loses.

You opt in, place your bet, bet loses, they refuse to honour the free bet claiming I didn't opt in...I DID....100%

Then they call you a liar.

Rude customer service to boot.

£30, stolen off me by them.

Avoid like the plague.

AVOID AVOID AVOID

Had won £100 on a whim, but I got the impression that this site probably only pays out little wins here and there, so decided to withdraw my money and call it a day. Honest to god, It’s less hassle applying for a mortgage than it is applying to get your money out! It took OVER 2 weeks! Countless documents needed to be uploaded, proof of ID, proof of passport, utility bills for proof of address, bank statement for proof of deposit to the website (despite the website being happy to take my deposit with no issues….) but not just any old bank statement, it had to have extras such as the IBAN number, which meant I had to request a document from my bank to supply what they wanted! You upload a document and they just come back asking for a different one, and it’s this cycle over and over.

Honestly you’ll just be wasting your time using this site, go with somewhere legit like bet victor, betMGM, Neptune play, 888 casino etc. don’t say I didn’t warn you!

Hmmm I’m a little worried now I can’t believe I normally check trust pilot for these things I hope I get my payout wondering if anyone here received in the end and how long it took.

Rarely have a win , very rarely and I've spent heaps with this casino !
The first game I've ever played has a win .. I had one chance to win since then of $400 but other than that .. $20 goes nowhere with the games they have. Very few game selection also!
I do get free 40 spins every Sunday for one month after a deposit. This is due to the large amount I have spent with them.

I think I’ve been done and probably won’t see my money again. Joined last night (I should have checked on here first). Made two deposits of £50 and £100. Managed to get it back to £150. Made a withdrawal onto to be charged £3 for making this withdrawal. Now access has been denied. Never received email on joining so I have nothing to relate to. Tried online customer service but when you type in your message, there is no function to send. So, it look like I’ve been done out of £150 and won’t get my money back. I will keep trying and if it’s a glitch, and they do pay me back, I will update my post. I only played one slot game but seemed to run smooth enough. Saying that, I won’t let it drop, I will go to the gambling commission if required, despite it only being £150.

Absolute scam. They can’t make a functioning website. Constantly logs you out, autoplays videos that you don’t click on. You have to cancel bonuses to withdraw your CASH balance. Then they have the audacity to charge you for withdrawing your own money. Stay away

Not a great site, support slow to point they just don't reply, no Best Odds Guaranteed, no live streaming so have your other bookie site ready to watch your horse oh and you get charged a fee for withdrawals of your own money. I closed down within a week. Better options out there. Stick to big 4 or 5 and cant go wrong. Title says it all .

Never one to be easily led by trust-pilot reviews. So doing my best to try all UK regulated casinos/sports brokers. So here it goes with Luckster!

This is, without a doubt, one of the worst casino/sports betting app I’ve ever used. Here’s why:
1. Dated and Clunky Design
The site layout feels ancient, rugged, and uninspired. It lacks any modern appeal and makes navigation a chore.
2. Horrendous Functionality
The app is painfully slow and riddled with issues. I was constantly logged out mid-session and forced to refresh repeatedly.
3. Shocking Withdrawal Process
Withdrawals are an absolute nightmare. They take 3-4 days to process, with endless document checks (yet no checks are needed when depositing!). To make matters worse, they charge a percentage fee for withdrawals—an outrageous practice that should be a red flag for everyone.
**Will await my withdrawal now and update here how long it takes and prevention attempts I witness.
4. Slow Bet Settlements
Bets take over an hour to settle, which is unacceptable for any reputable platform.
5. Payout Resistance
It feels like the site is designed to make payouts as difficult as possible.
6. ‘New customer promotions’ are basic and awful, I mean some do none at the moment so harsh to pick up on this. But they limit them to specific payment methods, so the small gesture of a £10 free bet is inaccessible to most.

The only redeeming features are the decent game selection (which seems fair) and a helpful interaction I had with Ismael in customer service. But even the best customer service can’t save a platform this abysmal.

Overall, I detest this site and will never use it again. Save your time, money, and sanity—there are far better alternatives out there. I for one do not see a long term future for this business/site.

It takes hours for a winning bet to settle , the horse racing odds are really bad compared to other sites, like luckster will be 30/100 when a horse is 4/6 everywhere else, trading standards are aware and hopefully shut this fraudulent site down

Still waiting been told Apple Pay is down wasn’t down when I deposited, so how is that my problem was told this morning to upload a bank statement with my details on to pay by bank transfer still waiting customer service are rude!!! This site really needs closing down, I have made a complaint and if I don’t here back by tomorrow I will be taking it further

FRADS

This company are utter frauds!

My son set up 2 accounts with them! One in my name and one in my partners !! They allowed him to deposit money into the accounts one was a diffrent name to the account name, and he actually won and they put the money into the acc…

Now he then decided to use my details! I am a member of gamstop! I am disgusted with my child but I spoke to this company and they said I would get a refund if I could prove I was a member of gamstop!

Only me as his dad isn’t a gamstop member so we were not chasing that money as there was no point.

They gave me the run around for 4 months !!

Constantly just saying it was with a certain department and they would be in touch!

I kept having to message them!

I’ve sent them about 60 emails! And they just reply with the same generic response

They allowed 1400 pounds to be deposited in 3 hours !!!

Now even if I don’t get the refund, I want people to know how likely it is that you will get anything out this site!

I am now taking this to IBAS who Inturn will be investigating this company!

I have given them umpteen chances to fix it

But I’ve had enough

I am well aware my son was in the wrong

But there is no screening being done on this site! Using diffrent names and diffrent accounts to deposit

And no way of making sure you’re secure !

These are totally defrauding people I have had 2 pending withdrawals for 2 weeks via a debit card payment which is meant to be a quick return I have contacted them 4 times regarding this issue only to be fobed off every time saying they will look into it then nothing STAY AWAY and go with a reputable casino

Ok the site itself isn't bad, games do pay out, bonus rounds do hit, my only major concern is when you want to withdraw money, after I withdrew £620 it took many checks, photo's of ID photo's of me holding ID literally everything to get paid out, took about 4days but got paid. 2nd withdrawal was for £200 after all the checks you would think this might have been quicker, nope infact it's now been 7days and my withdrawal still says pending, that means it's still not been "approved" yet. Many emails later I just get told the same thing over and over that they will ask the payment team to chase it up...oh and the payment team don't work weekends either. Absolute joke that they take your money straight away and take forever to pay you out. I will never use them again now.

I would give 0 stars if I could.. deposited over 1200 and a few bonuses that paid out less than 60.. shambles and scam of a site don't go near it!!

Definitely don't even try this company they're fraudsters they scammed me they didn't pay my money that I deposited via revolut bank which is I got told they not able to pay into revolut account. Method I used to deposited in I couldn't withdrawal via same method. Unbelievably I was told to open new bank account with different bank. Didn't even let my balance to stay in my casino account balance. How come that company still active in the UK. I don't think they verified by gambling commission verification. In the UK. If you don't want to be scammed stay away form these fraduester

They do not uphold the terms of the sport free bet welcome offer. They provided me with a casino bonus which was completely separate to the sport bonus and then tried to tell me I couldn’t receive the sport bonus I signed up for. Avoid.

Genuine UK Player!! I've been playing on this site for the last week or so and have had a few good wins.RTP is decent.. I don't understand the negative reviews on here as payouts have been seamless using my PayPal account

Absolutely pathetic broke side PLEASE avoid. I've played on 100s of sites and thus is the worst in history. £90 wasted spinning 35p spins with double chances to win feature on and didn't get a single bonus game. Please avoid these guys are broke and your probably paying their dole money. AVOID. PLEASE.

Honestly if I could give it 0 stars I would
They allowed me to deposit this morning £20 no warnings came up or anything, received no emails to state any kind of ban.
Tried to play online and low and behold it wouldn’t let me, I went to live help to be informed that I had reached the “network limit” no explanation to what that was simply a sharp reply saying either come back on the 1st May when it resets or cash out and the chat closed!! Rude customer services no explanations given, if that wasn’t bad enough i went to cash out my own money not even money I had won and they charged me £1 to do so!!!!!!

STEER CLEAR OF THIS WEBSITE THEY ARE GOD AWFUL AND THEIR CUSTOMER SERVICE IS BEYOND ACCEPTABLE

Payouts are very little and they don’t care about their customers as long as you are depositing and losing they’re happy - BAD CASINO

They are cheats. I bet on the Grand National and signed up with their welcome offer to double my money. I won the grand national Maximus today but can't access my winnings of 70.00 because of some wager requirements. It probably would have been ok if I hadn't used the welcome bonus.