Atm paying out rewards and very fast…
Atm paying out rewards and very fast pay outs at all
18 de julho de 2026
Avaliação não solicitada
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Detalhes da empresa
Escrito pela empresa
Lucky.fun is a crypto casino built to be the most trusted on the internet. We started from a simple principle: if we accept the bet and everything is fair, we always pay. No games, no nonsense. With instant deposits and withdrawals, a growing library of slots, live casino, and exclusive Lucky Originals, our goal is simple: make Lucky the best place to play.
Informações de contato
Hamchako, Mutsamudu, Comores
- support@lucky.fun
- lucky.fun
3,9
Muito Bom
13 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hola empeze a jugar lucky fun tengo…
Hola empeze a jugar lucky fun tengo dinero para cobrar pero me decía que como vip 1 tenía que depositar para poder cobrar deposite 35 mil pesos para poder mover dinero y no me dejó retirar nada cuando está todo bien para mover 200 mil pesos me lo devolvieron porque no se puedo hacer la transferencia ahora tengo más dinero pero me dice denuevo que si quiero retirar tengo que depositar 20 mil pesos más nose si será real o solo estarán jugando conmigo y solo me hacen depositar
30 de junho de 2026
Avaliação não solicitada
Resposta da Lucky
Hello Barbara,
We’re sorry to hear about your experience and understand how frustrating that situation must be.
After reviewing the details you’ve shared, we believe your review may have been posted on the wrong Trustpilot profile. The experience you describe does not match the services or policies of Lucky.fun.
Our platform does not process transactions in pesos, as we only accept cryptocurrency. Additionally, we do not require customers to make additional deposits to withdraw their funds.
Based on the information in your review, it appears your experience may relate to a different website with a similar name. If you registered with another platform, we recommend contacting that website’s support team directly so they can investigate your account.
If your intention was to review Lucky.fun, please contact us directly with your account details and we’ll be happy to investigate. Otherwise, we kindly ask that you update or move your review to the correct business so it reaches the appropriate company.
We wish you the very best in resolving this matter.
Regards,
The Lucky.fun Team 🍀
LuckyFun Service
I really appreciate how accommodating and easy the team is to reach. I had an issue with some funds earlier, and they took the time to assist me and understand what had happened. In the end, everything was resolved smoothly, and I haven't had any issues since. Thanks a lot, LuckyFun! 😊
14 de julho de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Msoficita,
Thank you so much for your wonderful review! 😊 We're glad to hear that our team was able to help and get everything resolved smoothly. Providing friendly and reliable support is always our goal, so your feedback means a lot to us.
Thank you for your trust, and we hope you continue to have a great experience with us!
Cheers,
The Lucky.fun Team 🍀
tengo que depositar Banco Estado de Chile y no puedo cobrar
quiero cobrar un premio y me pide depositar y no tiene Banco Estado de Chile
3 de julho de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Alejandro,
Thank you for your review. We take all feedback seriously. However, we're currently unable to locate an account matching the information provided.
If you have an account with us, please contact our support team with your username or registered email address so we can investigate your concerns and assist you further.
Regards,
The Lucky.fun Team 🍀
That is great casino with even greater…
That is great casino with even greater promotions.
7 de julho de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Cigany,
Thanks for sharing your experience!
We're glad to hear you're enjoying the casino and our promotions. Thanks for taking the time to leave a review. We really appreciate your support.
Cheers,
The Lucky.fun Team 🍀
Great platform
Great platform! The user interface is very smooth, and the playing and withdrawal experience was absolutely amazing and fast. Highly recommended
30 de junho de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Tarik,
Thank you for sharing your experience with us!
It's great to hear you've had such a smooth experience with us. We're especially happy to know that both gameplay and withdrawals have been quick and hassle-free.
Thanks for being part of Lucky.fun, and we hope you continue having a great time with us!
Cheers,
The Lucky.fun Team 🍀
One of the best site I ever played…
One of the best site I ever played quick reply from support, fast withdrawal,Weekly wager competition and a great team I really enjoyed it
16 de junho de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Mehedi,
We really appreciate you taking the time to leave us a review! We're happy to hear you're enjoying the site, especially our support team, fast withdrawals, and weekly competitions.
We appreciate your support and look forward to keeping the good times going. Good luck and have fun!
Cheers,
The Lucky.fun Team 🍀
Thank you for helping me
Thank you for helping me! The chat experience is fast, thank you so much support team!
9 de junho de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Chi,
Thank you for your kind review! We're glad to hear you had a great experience with our support team and found the chat assistance fast and helpful.
We appreciate your support and look forward to helping you again!
Cheers,
The Lucky.fun Team 🍀
Legit
Legit, fast deposits and withdraws. Nice coloring on site. Nice rewards and promotions!
3 de junho de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Vova,
Thanks for the great review! 😊
Really happy to hear you've been enjoying the fast deposits and withdrawals, as well as the rewards and promotions.
Thanks again for your support and for taking the time to share your feedback. We really appreciate it and look forward to seeing you around!
Cheers,
The Lucky.fun Team 🍀
I feel lucky 🍀
I will say that Lucky.fun has definitely been one of the best casino experiences i have had. From the initial sign up on April 29th, that first week was absolutely insane! I hit on keno for 2,000 and withdrew my money easy, it was a relief knowing that usually i withdraw in crypto and it stay ed that way. Every thing i have done has been perfect, obviously there are ups and downs but I can tell house edge is still fair enough.
The customer service has to be one of the best parts of my experience. Just as j lost all my money, i get an email from lucky sending me 50 slot spins on le digger .1 bet on each. Also, special shout out to the support agent who assisted me, Arnel. Thank you for assisting me, and genuinely felt it when he sent luck my way🍀 i ended up hitting 7/8 on keno after that simple message. Thanks!!!!
30 de maio de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Leonel,
Wow, what a great story! Thanks so much for taking the time to share your experience with us. 🍀
We're really glad to hear that everything has been running smoothly, from your withdrawals to the support you've received from our team. That's exactly the kind of experience we strive to provide for all our players.
Thanks again for sharing your experience. We're happy to have you with us and wish you plenty of luck ahead!
Best regards,
The Lucky.fun Team 🍀
Thank you for giving free spin and help…
Thank you for giving free spin and help me a lot. Customer service really give a best service and guide me very well
27 de maio de 2026
Avaliação não solicitada
Resposta da Lucky
Hi Dil,
Thank you for your kind review!
We’re really happy to hear that you had a good experience with our support team and that we were able to help you out. We truly appreciate your kind words and support.
Thanks again, and enjoy playing!
Cheers,
The Lucky.fun Team 🍀
Legit casino they pay!
I have gambled for many years and on many different sites. Usually wager around 600k a week. Found this casino in bitcointalk and wanted to give it a try. Depoed 1,6k and won in a span of 30minutes around 20k. Instant withdrawal and verification within 10 minutes great so far. Safe to play!
18 de maio de 2026
Avaliação não solicitada
Resposta da Lucky
Hey Babba, thanks for giving us a shot! That's a nice win, especially for your first time with us.
Really glad the verification and withdrawal process was smooth. We know how frustrating it can be when sites drag their feet on that stuff, so we try to keep it as quick as possible.
Appreciate you sharing your experience, and welcome aboard!
Cheers,
The Lucky.fun Team 🍀
Misleading information from live chat, withdrawal rejected and documents demanded
I decided to try this casino mainly because it accepts Bitcoin, which I took as a sign of a modern, trustworthy platform. Unfortunately, that first impression turned out to be completely wrong.
Before depositing, I reached out to their live chat support and asked directly whether any documents would be required. The agent told me clearly that no documents are needed up to $10,000. Based on that assurance, I went ahead and deposited. The games worked fine, no complaints there.
The problems started when I tried to withdraw just $500, well below the threshold I had been told about. My withdrawal was rejected. When I contacted support to find out why, they told me I needed to submit identity documents before the withdrawal could be processed.
When I reminded them of what their own live chat agent had told me, they pointed me to their Terms and Conditions, saying the casino reserves the right to request documents at any time regardless of the amount. Apparently this clause overrides anything their support staff tells you.
On top of that, they accused me of having multiple accounts. I have never created more than one account on this site and there is absolutely no basis for that accusation. No evidence, no explanation, nothing. They just threw it out there, probably to justify the withdrawal rejection or to pressure me into dropping the issue. Being accused of something like that with zero proof is frankly insulting.
Look, if that clause exists in your T&Cs, your live chat agents need to mention it when someone asks directly about document requirements. Telling a player "no documents needed up to $10k" and then rejecting a $500 withdrawal with a KYC request is just not acceptable. I don't think it's a coincidence that they leave that part out when you ask on chat.
I eventually got my money after going through the verification process so I'm not saying they stole from me. But the whole experience felt deliberately set up to catch you off guard, and being falsely accused of running multiple accounts on top of everything else really crossed a line. If you're thinking about playing here, don't trust anything their live chat tells you and read every line of their terms yourself before you deposit a single cent.
29 de abril de 2026
Avaliação não solicitada
Resposta da Lucky
Hi JensenSlots,
Thank you for taking the time to share your experience. We’re sorry to hear that the withdrawal and verification process felt unclear and frustrating.
We’d like to clarify what happened.
In general, Lucky.fun does not routinely request identity verification for withdrawals below our stated threshold. However, as outlined in our Terms and Conditions, we may still request verification at any time if our security, risk, or compliance checks identify activity that requires additional review.
In this case, our system identified activity connected to multiple account use, which required us to complete additional verification before proceeding. This is an important part of protecting the platform, preventing account misuse, and maintaining a fair environment for all players.
For privacy, security, and platform integrity reasons, we cannot share the full details of our internal review publicly. However, these checks are based on information available within our system and are not made casually or at random.
We also understand your concern regarding the information provided via live chat. While the general guidance given was correct, we agree that it could have been clearer that verification may still be requested in certain circumstances under our Terms and Conditions. We appreciate this being raised and will review this internally so our team can communicate this more clearly moving forward.
Upon review of the account, we can confirm that the funds were subsequently used for gameplay, and there is currently no remaining balance available for withdrawal. Should you wish to continue using your account, you may complete the verification process. Once verification is completed, eligible account activity, including withdrawals, can proceed in line with our Terms and Conditions.
We regret that the process felt inconvenient, but the verification request was made in line with our security and compliance obligations and was not intended to withhold funds unfairly.
Thank you again for your feedback.
Kind regards,
The Lucky.fun Team 🍀
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