Lumilux Avaliações 

This is a big SCAM !!!
fraud !!!
Paid no product ARRIVED pls contact your bank a raise fraud

I ordered my product on the 4th July with a 4-7 day delivery, it is now the 15th, I've heard nothing from them, I've emailed and received no response, the order still says preparing!! I would like a refund at this point but not a clue where to go!
This company should not be associated with the shop app!

Wouldn’t reply to emails so I can’t return the product and get a refund

Wish I’d read the reviews prior to purchasing. Ordered weeks ago, emailed twice with no response, tracking doesn’t work. AVOID!!!

I purchased a product from Lumilux for £79 and never received it. I tried contacting them multiple times via email, but received no response at all. The order tracking link they provided never worked, and I’ve had no updates or support since the purchase. At this point, I feel completely ignored and let down. I wouldn’t recommend buying from this company — it feels like a scam.

I never write reviews, however I felt I needed to share my experience:
I purchased the cellulite massager, and after saw the reviews on trustpilot I was worried that I had just lost all my money. However, after you purchase they send you an email, where you have to download the “shop” app. It links your purchase so you can follow every step of the delivery, my item was sent with Royal Mail. I received my parcel today, it took just over a week to arrive. Everything I ordered came, the massager is fully functional and works as advertised. Only qualm, I bought the gel with the massager, however I recommend using oil instead as it was easier to use.

AVOID AT ALL COSTS. Ordered a product and it wasn't what I expected so put in a form online to return it within the returns period, this was 3 months ago now and I've submitted multiple forms and emailed them several times and had no response. I'll now have to contact my bank for a refund. What a joke.

Only 1 star tobe able to write a review. Eventually received the cellulite wand. Not what I was expecting as after a one time use it made my leg feel like it was on fire! Took me about an hour to cool it with cold water. Tried to return but after several attempts ti get a return label it was apparent as people have implied, that this company appears to be a scam. Do not buy from them. If Lumilux would like to prove me wrong then please respond

Shocking company. Avoid at all costs. Orderd on 3rd June and expected item by 8th June. Nothing received. Have tried emailing and calling. No response. If not received soon, I will contact my bank to recover monies. Absolute joke of a company

Didn't receive therabrush. After weeks of waiting patiently a cheap knock off from China arrived. States do not use oil so very disappointed with product and company.
No way to return and get refund so using for the blue/red light & massage functions.

Horrible products. don't buy from this website.

I have been chasing this company since my order arrived and no one has got back to me.  The product needs to be returned as it is faulty and completely different to what was described in your picture. Failure to receive a refund or response will result in me taking this further because it cost a lot of money and is not worth the quality at all. 

Your site promises a 30 day money back guarantee, yet you do not respond to customers in this time. I will not let this go. This is absolutely appalling and appears to be fraud of some kind. 

I want my full money back.

Thank you.

Do not buy! Still waiting for a refund 2month after purchase. Products are poor quality. Don't reply to emails. Horrific customer service. Just a con

They don’t respond to emails and the phone number just goes to voicemail. I contacted Amex after reading the reviews worrying it wouldn’t arrive. Amex closed the case and my product arrived today. Not sure if it only arrived because I disputed the payment and they were contacted by Amex or I’m one of the few that got my delivery

Utter scam, avoid at all cost. I contacted the customer service for a return over 5 times, no response received.

💥!!DO NOT BUY FROM THIS COMPANY!!💥

I Would give zero stars if I could!! Total scam and needs to be investigated by trading standards. No receipts given, no customer service, no replies to emails!!!! TOTAL RIP OFF!!

Ordered a Infrared belt cost me £70. Been 4 weeks. Item never delivered and not responding to emails. Have been reported to trading standards. Investigation ongoing. Do not buy. They are SCAMMERS!!!!

DO NOT BUY FROM THIS COMPANY! READ THE REVIEWS THEY ARE SCAMMERS ! The items are cheaper and tacky buy from cheap Chinese companies instead YOU HAVE BEEN WARNED !!!!!!!!!!! Also the 30 day return is not applicable as they do not answer their Emails. They should be stopped

Scam company!!! Bought an item qnd never got it. They just take the money and do not answer any emails. Save your moneys. Scammers!!!!!!

Wish i read the real not paid for or sponsored reviews

Echoing everyone else on here - ordered a branded product and received a cheap Chinese rip off - even the packaging said from AliExpress.

To make matters worse it had clearly been used aswell and had someone else’s hair all tangled up in it

Emailed x3 with no response despite them offering a 30 money back guarantee. Scaaaaaaam