Luminaldigital Avaliações 

1.163
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking level of service. A very basic website with booking system and minimal amount of content took them 3 months to built. The corrections took forever to be implemented... Ver mais

Avaliado com 5 de um total de 5 estrelas

ElevateOM has been looking after our SEO for a few years now we have seen a steady rise in our online presence . Customer service is great ,we have a great dedicated project manager who keeps us updat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was really impressed with Elevate OM. Keith Emmerson initially took a lot of trouble to understand our complex low budget brief. Then an account team lead by Senior SEO Acount Manager Stacey Swinbur... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have found this company so far excellent to work with. Staff have been so impressed with their help i have and still am receiving in a field which is not in anyway a speciality of mine , but have a... Ver mais


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.163)

115 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Quick and happy to make changes when…

Quick and happy to make changes when required - came up with two designs that were very different which made me think about how I really wanted to sell my operation. Jackie and Avinash shoutout.

31 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

We're so happy to hear this, Nick. Jackie and Avinash are brilliant together!

Estamos analisando esta avaliação conforme o procedimento de sinalização da Trustpilot.

Avaliado com 5 de um total de 5 estrelas

Highly recommend Avinash & Cristine

Working with Avinash and Cristine has been one of the most rewarding parts of launching my business.

Together, they delivered a world-class website for my Safari, capturing both the beauty of Botswana’s wilderness and the professionalism needed to attract a global audience. From branding and layout to speed and functionality, their work exceeded expectations at every level. If you're looking for a dedicated, talented, and reliable web development team, I can confidently recommend Avinash and Cristine at ElevateOM. They’re not just service providers they are true partners in success.

Thank you guys

22 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you so much, Masheko! It was an absolute pleasure working with you on this project. We're thrilled to hear the site reflects your vision and the spirit of your Safari. Wishing you continued success!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Carry you along all through and no matter the changes required, it gets done speedily.

8 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you, Salem!

Avaliado com 1 de um total de 5 estrelas

Only employ if you like being hassled

Supposedly a local company with outsourcing to Asia causing time difference problems and they said they hadn’t received files so I had to resend,. Then constant hassle demanding payment for services I did not require and trying to drive me into paying through their suggested panic . Then six months in I find that they needed another £490 pounds and that the initial payment was only for 6 months they had not told me
When I said I wanted to go to another company they bombarded my with unsubstantiated claims to bamboozle me into forking out more

Don’t touch with a bargepole

16 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Hi consumer. Yes, we have employees from all across the globe. UK, Japan, India, Philippines, the US and Canada. We choose qualified people who match our very high standards no matter where they are from. This 6 month payment being asked is our hosting fee. Yes, it does cost to keep websites live and secure no matter what company you are with. Our servers, maintenance, support, backup systems all have to be supported. Perhaps enquire about other packages we have to offer and I'm sure you may find something more suitable within your budget.

Avaliado com 5 de um total de 5 estrelas

angelito

As always Angelito is amazing he goes far and beyond always giving us the best service
with suich patience and a polite nature
without a doubt he is a large asset to your company

Thankyou so much

9 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you for your feedback. Angelito will appreciate this!

Avaliado com 5 de um total de 5 estrelas

The Website has a really good look and…

The Website has a really good look and feel to it. you can tell it has been professionally done.

8 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thanks, Ben. We love the site, too. Let us know if you need anything else!

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service. Quick Action for any thing you want to have in your website and easily fix any issues on your website.

8 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you so much!

Avaliado com 1 de um total de 5 estrelas

Terrible Customer Service All Through

Terrible Customer Service all through. I would steer clear and go elsewhere. Asked for site files so I can move elsewhere … we are talking of years and still don’t have my files!

08/07 Further update. Request for files were first done when I made decision to not renew my website hosting with them. This was over 2.5years ago. Follow ups were made. Now I am told I won’t be able to get my site files.

7 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

We have received a request for the files yesterday and are looking for them now. The client has not been active with us for 2.5 years so it is unlikely we still have the files, but still happy to assist if we can.

Avaliado com 1 de um total de 5 estrelas

This company must be avoided

We hired this company to optimise our website for our clinic. After 6 expensive months, the basics for the website had not been done. A brief look over by a third party highlighted at least a dozen basics missed. Communication was appalling (essentially a monthly email detailing how little they had done and how nothing was improving) and when we complained that the service was substandard, we got an incomprehensible email and a refusal to refund any money. Our website doesn’t even show up in a Google search when using the exact clinic name! We have not received one enquiry through our website as they have not done anything and have now had to employ someone else to pick up the pieces. Absolutely avoid and choose a reputable company instead.

Update - after not being able to explain why their ‘work’ led to absolutely no website leads at all, the response from them was ‘There will be no refund’. Very disappointing that companies like this are still allowed to function.

WE ARE NOW TAKING THIS COMPANY TO SNALL CLAIMS COURT TO RECOVER THE MONEY THEY HAVE TAKEN FROM OUR BUSINESS AND NOT FULFILLED THEIR CONTRACT

1 de julho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Our account manager has been in contact every month sharing insights and feedback on the work applied on a monthly basis, we are happy to reshare these emails. "the marylebone clinic" is a highly competitive search term as there are multiple sites already optimised to appear for this keyword and we did recommend something more specific.

Avaliado com 5 de um total de 5 estrelas

I just wanted to say a big thank you…

I just wanted to say a big thank you for the amazing job you’ve done on our website and logo. The design is clean, professional, and perfectly captures our brand. We’re truly impressed with the final result—it’s even better than we imagined!

Everything went smoothly throughout the process, and we appreciate your patience, creativity, and attention to detail. We’re very happy with how it all turned out and grateful for your support.

Looking forward to working with you again in the future.

27 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had good experience with ElevateOM

I had good experience with ElevateOM, their staff are helpful & prepare to take care of there customer needs. Especially Jackie she's fantastic with her job, helpful, kind & understanding of her customers needs.

26 de junho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

We're so happy to hear this, Adam!

Avaliado com 5 de um total de 5 estrelas

At last, a website company that cares.

This company kept me informed every step of the way, I was reliant on their expertise and they came up trumps. I would have no hesitation in recommending this company, they were great.

26 de junho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you, Allan

Avaliado com 5 de um total de 5 estrelas

Thank you Mark for listening to me

Thank you Mark for listening to me, and with your expert knowledge and patience on renewing my subscription, then creating a new package to better suit my needs, whilst offering ongoing support at an affordable price. Really appreciated

23 de junho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you for choosing to stay with us, Karen!

Avaliado com 5 de um total de 5 estrelas

Professional Service

They really understood what I needed for my business and delivered a clean, professional website that looks great and works smoothly. Cristine and Anuj were fantastic to work with helpful and supportive throughout the process.

19 de junho de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you, Mariwan!

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