Yet again it was my pleasure to drop into the Montblanc 'showroom' in Queens Arcade, if that famous beer company did writting instruments, this is how they would market the product. The attentive, f... Ver mais
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Veja o que dizem as avaliações
I just wanted to complement John.H.Lunn in Belfast for the service we recice my Husband and I last Saturday. My wife had purchased a Rolex Watch 25 years ago in the very same shop and needed... Ver mais
A empresa respondeu
I recently purchased a white dial Omega Speedmaster for my 50th birthday. Cain and Travis from the Omega boutique at Lunns were top class lads. Friendly knowledgeable and just down to earth. Great ser... Ver mais
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We left in my wife's engagement ring for a repair 36 yrs after buying it at Lunn's. We were treated as if we were buying it for the first time. They understood how special it was to my wife and wh... Ver mais
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Detalhes da empresa
Escrito pela empresa
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Informações de contato
Queens Arcade, BT1 5FE, Belfast, Reino Unido
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Excelente
405 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Lunn's Jewellers
Hi Irene,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Memorable Experience
I recently had the pleasure of visiting the Rolex store to find a special birthday gift for my husband, and I must say, the experience was nothing short of exceptional! From the moment we walked in, we were greeted with warmth and professionalism by Sian and Deborah, who truly made us feel valued as customers.
Sian's extensive knowledge about the watches and their features was impressive. She took the time to understand what my husband likes and guided us through various options, making it easy to find the perfect fit.
What started as a plan to purchase one watch quickly turned into an exciting decision to take home two! Both Sian and Deborah made the entire process seamless, ensuring we felt comfortable and confident in our choices. Their dedication to customer satisfaction is commendable and truly sets this store apart.
Overall, this visit to the Rolex store was a memorable experience that exceeded our expectations. I can't recommend Sian and Deborah enough for anyone looking to make a special purchase. Thank you for making my husband's birthday memorable!
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Lunn's Jewellers
Hi Suzie,
Thank you for your kind 5 star review. We are so delighted to hear you had such a positive experience in our Rolex boutique and will be sure to pass this message on to Sian and Deborah. We hope you and your husband enjoy your new timepieces, and look forward to welcoming you back to store in the future!
Best wishes, Lunn's
Stunning
Wow! The ring I purchased was stunning
It was out of this world,my package arrived opened large box, in side was a gorgeous jewellery case,my word it was stunning, I was over the moon,a lovely letter with ring and jewellery case, hand written words,over and above service
6 de janeiro de 2026
Resposta da Lunn's Jewellers
Hi Jacqueline,
Thank you for your kind 5 star review. We are so glad to hear you were happy with your new ring. We will be sure to pass this note on to our Online Concierge team, and we look forward to dealing with you again in the future!
Best wishes, Lunn's
Exactly service just what you would expect
Can’t thank Hannah Grace for her expected advice
18 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Donna,
Thank you for your kind 5 star review. We will be sure to pass your kind message on to Hannah-Grace. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Exquisite Jewelry
Exquisite Jewelry backed up by excellent Customer service. The young lady I spoke to in Customer Services was courtesy helpful and assuring regarding my purchase
20 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Coleen,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience online, and we look forward to dealing with you again in the future!
Best wishes, Lunn's
Perfect product, perfect delivery
Quick delivery. Use DHL so it’s all nicely tracked.
Excellent product and perfect condition.
Fantastic communication over the whatsapp option on website. Quick to respond.
Can’t recommend enough
29 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Sam,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience purchasing online with us. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Always a warm and welcoming feel from…
Always a warm and welcoming feel from the doorman that greets you to the doorman that lets you back to the real world.
Great service,Great product knowledge
A pleasure to deal with Fraser
27 de novembro de 2025
Resposta da Lunn's Jewellers
Hi Simon,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience when visiting us. We look forward to welcoming you back soon. Wishing you a Happy New Year.
Best wishes, Lunn's
First class service from amazing staff
I ordered a beautiful Omega watch from Lunn’s for my husband’s birthday. I cannot fault the ordering process, the staff’s knowledge and the top class customer service that I received from Conor and Travis. We drove to Belfast from Dublin to collect the watch over a very busy Christmas period and we received such kind care and attention. I highly recommend Lunn’s and the Omega boutique for treating their customers impeccably.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Lunn's Jewellers
Hi Ruth,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom, and will be sure to pass this message on to Conor and Travis. Wishing you a Happy New Year, and we look forward to seeing you again in 2026.
Best wishes, Lunn's
Resposta da Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and look forward to dealing with you in the future. Happy New Year!
Best wishes, Lunn's
Cartier purchase
Bought online supported with phone calls and emails, concierge team were first class
13 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Gordon,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience online, and look forward to dealing with you again in the future! Wishing you a Happy New Year!
Best wishes, Lunn's
Very poor box was a bag in box looked…
Very poor box was a bag in box looked cheap
9 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Justin,
Thank you for taking the time to leave a review. We're sorry to hear that the packagaing didn't meet your expectations. If you would like to discuss this further, please feel free to contact us via email at concierge@lunns.com and we'll be happy to help.
Best wishes, Lunn's
Second purchase from Lunns jewellers
Second purchase from Lunns jewellers, always really quick, secure delivery. Safely packed!! Will definitely use Lunns jewellers again!
7 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Sannam,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us online, and look forward to dealing with you again in future!
Best wishes, Lunn's
Great website
Great website, plenty of watches to choose from , picked the watch that I liked ordered it and then got nice email from Emma in Lunns concierge
Watch delivered by DHL few days ago
Excellent service from Lunns
13 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Antoine,
Thank you for your kind 5 star review. We are delighted to hear how great you found our website and service from our Concierge team. We will be sure to pass this message on to Emma, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Warm welcome by the team on entry with…
Warm welcome by the team on entry with an offer of a drink. Everything part of the process was extremely easy from reviewing the watch through to buying. No hard sell and very helpful
6 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Cormac,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience in store, and look forward to welcoming you back soon!
Best wishes, Lunn's
5* Customer Service
First class service from Travis again at Lunn’s Omega, Belfast. We visited in 2024 and received a warm welcome, excellent customer service and outstanding knowledge of the watch we were looking to buy.
We returned twice this year to purchase further items from Travis and were treated with the same friendly openness and professionalism experienced first time round. Nothing was too much trouble.
We thoroughly recommend Lunn’s Omega, Belfast and seeking out Travis for all your watch needs. He really is a fountain of knowledge!
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Lunn's Jewellers
Hi Allison,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom with Travis, and will be sure to pass this message on to him. We look forward to seeing you again soon!
Best wishes, Lunn's
It was a pleasure dealing with Lunn's
It was a pleasure dealing with Lunn's. Their online team(Emma) was so helpful ensuring a swift and smooth transaction in relation to product information and delivery. Thank you so much.
29 de novembro de 2025
Resposta da Lunn's Jewellers
Hi Robert,
Thank you for your kind 5 star review. We are delighted you had such a positive experience with us online, and will be sure to pass this message on to Emma. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Wedding ring purchase
From the minute you are greeted at the door till the moment you leave the whole experience is excellent, the staff attention to detail is second to none
8 de novembro de 2025
Resposta da Lunn's Jewellers
Hi Ian,
Thank you for your kind 5 star review. We are delighted to hear you had such excellent experience with us. We look forward to seeing you again soon!
Best wishes, Lunn's
Excellent experience.
Excellent experience.
Karen was very personable and helpful when choosing my beautiful earrings for a special birthday.
14 de novembro de 2025
Resposta da Lunn's Jewellers
Hi Pamela,
Thank you for your kind 5 star review. We are delighted to hear you had such great experience with Karen, and will be sure to pass this message on to her. We look forward to seeing you again soon!
Best wishes, Lunn's
Great personalised service as usual.
27 de novembro de 2025
Resposta da Lunn's Jewellers
Hi Alan,
Thank you for your kind 5 star review. We are delighted to hear you had such great service. We look forward to seeing you again soon!
Best wishes, Lunn's
Everything good but given wrong…
Everything good but given wrong information about your vouchers
29 de novembro de 2025
Resposta da Lunn's Jewellers
Hi William,
Thank you for your kind 4 star review. We are sorry to here you recieved the wrong information about our vouchers, but glad you had a very positive experience despite this. We look forward to seeing you again soon!
Best wishes, Lunn's
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